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Malware Removal Instructions
From network security to phishing and malicious software. Whatever problem you have, we're here to help you solve it!...

by Admin, Mountain View (geolocate), published: Thu 30 Jul 2015 08:10:00 PM CEST.

Favicon Encrypted Files (.zzz extension) Ransomware Removal Guide
30 Jul 2015, 8:10 pm
A virus appended all files with .zzz extension? Unfortunately, your computer is infected with a variant of Alpha Crypt ransomware. Some users reported that they got a ransom note "restore_files_qfprl.txt" saying it's the CryptoWall 3.0 ransomware once their files were encrypted and extensions changed to .zzz. However, I don't think it's true simply because this particular ransom virus does not remove shadow copies whereas CryptoWall 3.0 does remove shadow copies and even takes the extra step by removing original files from mapped network drives. Whether you're an individual home user, a small business or running a large enterprise, none of us are immune to this ransomware attack. And the worrying part is that most hackers, attackers and malware users choose to target the easy option – so that means you or me on our home computers, and small or medium sized businesses.

A closer look at crypto-virus that adds a file extension .zzz to all files

Okay, I'm going to take a wild guess and assume that you are not at great risk of being kidnapped. Well, not personally that is - but what about your computer? Ransomware can, and will if you are unlucky enough to be infected, hijack your operating system and hold your files and documents to ransom. Let’s take a closer look at what it can do. One of the new kids on the malware block and a program that you do need to be aware of is something called ransomware. This thoroughly unpleasant software can have a not inconsiderable financial impact on you and can also result in a great deal of stress as well. This ransomware infects you during a drive-by installation, meaning that it downloads itself onto your PC instantly if you have visited a compromised website. This will set into motion a string of decidedly unfortunate events. Unbeknown to you, you've visited this infected website, you carry on browsing the web, and the next thing you know is that your computer has frozen. Most of the time, it comes packed with Trojan downloaders and Trojan droppers that are distributed via infected websites using various exploit kits. It also comes as an email attachment, so be very careful when opening attached files even from people you know.


Once installed, it will search your computer for all data files and encrypt them using RSA-2048 crypto algorithm. It's a very strong algorithm which can't be brute forced or braked in any other way unless you have a super computer at home. What makes this ransom virus unique is that it adds a file extension .zzz to all encrypted files. For example, if your original file is resume.doc it becomes resume.doc.zzz. Encrypted files can not be decrypted or opened by any other program than the decryptor tool created by cyber criminals who created this virus. In order to get the decryptor you need to pay the ransom, usually $300 or even more.

How to react to .zzz ransomware

It can be tempting to throw money at the problem to make it go away and to unlock your PC. But that's the wrong move – whether you've accessed sites of a disreputable nature or not. For a start, no law enforcement agency would act in this way – so do not even think that you should pay anything. If you do you are simply creating a snowball effect by buying into a fraudulent operation and showing these people that crime does pay. Seek help from a professional repair person or use the removal guide below.

How to get my files back?

If you have a recent backup, wipe your hard disk and reinstall your files. If you don't, try Shadow Explorer program or search your computer for previous versions of files. If you are lucky enough you may find files that were not encrypted and renamed to .zzz. But before restoring your files, please remove the ransomware and related malware files from your computer. To do so, please follow the steps in the removal guide below. If you have any questions, please leave a comment down below. Good luck and be safe online!

Written by Michael Kaur, http://deletemalware.blogspot.com


Step 1: Removing .zzz extension ransomware and related malware:


Before restoring your files from shadow copies, make sure the ransomware is not running. You have to remove this malware permanently. Thankfully, there are a couple of anti-malware programs that will effectively detect and remove this malware from your computer.

1. First of all, download and install recommended anti-malware scanner. Run a full system scan and remove detected malware.





Important! If you can't download or run it, please restart your computer in Safe Mode with Networking or Safe Mode and try again.

2. Then, download ESET Online Scanner and run a second scan to make sure there are no other malware running on your computer.

That's it! Your computer should be clean now and you can safely restore your files. Proceed to Step 2.


Step 2: Restoring files encrypted by .zzz extension virus:


Method 1: The first and best method is to restore your files from a recent backup. If you have been regularly performing backups, then you should use your backups to restore your files.

Method 2: Try to restore previous versions of files using Windows folder tools. To learn more, please read Previous versions of files.

Method 3: Using the Shadow Volume Copies:

1. Download and install Shadow Explorer. Note, this tool is available with Windows XP Service Pack 2, Windows Vista, Windows 7, and Windows 8.

2. Open Shadow Explorer. From the drop down list you can select from one of the available point-in-time Shadow Copies. Select drive and the latest date that you wish to restore from.



3. Righ-click any encrypted file or entire folder and Export it. You will then be prompted as to where you would like to restore the contents of the folder to.



Hopefully, this will help you to restore all encrypted files or at least some of them.

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Favicon Remove HOW TO DECRYPT FILES.txt Virus and Restore Encrypted Files
29 Jul 2015, 8:47 pm
It doesn't matter whether you only use your home computer for doing the weekly grocery shop online or you're running a thriving business that employs one hundred or more computer users, if you are connected to the internet, you are at risk of being infected by malware or a virus, or falling victim to some type of online phishing or social engineering scam.

After all, cyber crime is big money and disreputable people and programmers have realized that they can use their so-called talents to attack us in increasingly sophisticated ways. And no sooner has the latest version of a malicious software program been released and an antidote in the form of a new anti-virus patch been issued to combat it, then the malware will up its game and subject us to an even more advanced method of attack.


Unfortunately because there are so many different types of malware out which have all been created to act in different ways there is no cookie cutter solution to defending ourselves. So what do the likes of you and me need to know in order to outsmart the attackers? Staying alert is a good start, and reading as much as you can to know how to best protect yourself is another must do in the war on cyber crime. With that end goal in mind, here we are going to be looking at Win32/Filecoder aka Win32/Gpcode - Encoder - Win32/Xorist.bl ransomware that encrypts files and leaves the "HOW TO DECRYPT FILES.txt" ransom note on infected computers.

So tell me, what is HOW TO DECRYPT FILES.txt ransom virus?

Ransomware is definitely at the more unpleasant end of the malware scale. It has been designed to defraud you and get you to hand over money and it can cause some deadly damage to your files and computer's operating system too. And let's not forget the worry and upset that it inflicts during this whole process. All said and done, it is definitely something that it is worth taking a few minutes of your time to find out a little more about.

Like many types of malware, the clue is in the name when it comes to guessing what ransomware is and does. It works by holding you – or rather your files, documents, and programs – hostage. And if you take a minute to think about how much vital, and personal, stuff you have stored on your computer that is actually a terrifying thought. Your bank details, your correspondence, those sensitive work files, your family vacation photos – the list goes on. The makers of HOW TO DECRYPT FILES.txt ransom virus know this only too well, which is why they are fairly confident that they can get you to pay a ransom in order to have your computer released.

What should I do if I have been attacked by this ransomware?

Your kidnapper will make their demands pretty clear by displaying an on-screen message or leaving a ransom note stating their price. The ransom note reads:

Attention!!! Your broke the law!! All your files are encrypted!!
To restore your files visit http://plc.licter.com if the site is not working please write to email stoppiracy@email.su.

You have 5 attempts to enter the code. Above this limit, all the data irreversibly deteriorate.

It's a short ransom note and doesn't really explain a lot about what has happened. The given email address has the .su top-level domain which is rather popular among Russians because it was originally assigned as the country code top-level domain for the Soviet Union. We could probably take a wild guess who is behind this HOW TO DECRYPT FILES.txt ransom virus. The ransom virus encrypts different types of files and changes their extensions to some random ones, for example .i8xmgq. Obviously, you can't open such files even with notepad because they are encrypted.


It's easy to say, but once your computer is infected try not to panic. And whatever you do, don't pay the ransom unless the encrypted files are very important and you can't afford to lose them. If the encrypted files are not very important or you don't have money to pay the ransom, you can remove try to restore your files (at least some of them) using Shadow Explorer, Recuva and some other specialized tools listed below. Please note that even of you decide to pay the ransom there's really no guarantee that cyber crooks will recover your files. If you have any questions, please leave a comment below. Last, but not least, if there's anything you think I should add or correct, please let me know. It might be a pain but the issue needs to be dealt with – and the way to do it is by not giving in, not paying up and not letting the attackers win. Good luck and keep safe online!

Written by Michael Kaur, http://deletemalware.blogspot.com



Step 1: Removing HOW TO DECRYPT FILES.txt and related malware:


Before restoring your files from shadow copies, make sure the ransom virus is not running. You have to remove this malware permanently. Thankfully, there are a couple of anti-malware programs that will effectively detect and remove this malware from your computer.

1. First of all, download and install recommended anti-malware scanner. Run a full system scan and remove detected malware.





2. Then, download ESET Online Scanner and run a second scan to make sure there are no other malware running on your computer.

That's it! Your computer should be clean now and you can safely restore your files. Proceed to Step 2.


Step 2: Restoring files encrypted by HOW TO DECRYPT FILES.txt virus:


Method 1: The first and best method is to restore your files from a recent backup. If you have been regularly performing backups, then you should use your backups to restore your files.

Method 2: Try to restore previous versions of files using Windows folder tools. To learn more, please read Previous versions of files.

Method 3: Using the Shadow Volume Copies:

1. Download and install Shadow Explorer. Note, this tool is available with Windows XP Service Pack 2, Windows Vista, Windows 7, and Windows 8.

2. Open Shadow Explorer. From the drop down list you can select from one of the available point-in-time Shadow Copies. Select drive and the latest date that you wish to restore from.



3. Righ-click any encrypted file or entire folder and Export it. You will then be prompted as to where you would like to restore the contents of the folder to.



Hopefully, this will help you to restore all encrypted files or at least some of them.

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Favicon Remove "Ads by RightTabs" Adware (Uninstall Guide)
29 Jul 2015, 7:30 pm
There are any number of different strains of malicious software hiding in the murkiest corners of the internet, waiting to pounce on our PCs and data, and possible even our finances, but often mentioned in the same breath as malware is something called RightTabs adware. The question often arises as to whether this is actually a type of malware or not. A programmer who creates adware will tell you with absolute certainly that "Ads by RightTabs" are not harmful and are in fact useful, while many other people beg to differ.

What is RightTabs?

RightTabs is adware that displays RightTabs ads and pop-ups with misleading information, for example that your computer is infected and that you should call for help. Such adware programs are a sort of software program that download themselves in rather a sneaky way onto your PC orlaptop. The issue of what category they actually fall into comes into questions mainly because adware programs DO tell you when they are going to be installed, however, on the other hand they do not make this particularly clear.


Obviously this may get you wondering just why the adware is behaving in such a surreptitious manner and if you instantly put your guard is up, you have every right to do so. But just because adware is installed in a somewhat underhand fashion, if it is albeit it not clearly, stating its intention to install itself, does that mean it is malware?

Are Ads by RightTabs dangerous?

In actual fact, the majority of those adverts don't do you any harm. The adware itself doesn't log your keystrokes, doesn't hijack your files and hold them to ransom, it doesn't intend to plunder your bank account and it doesn't disseminate itself via your contact list, unlike viruses. And that means that technically speaking, it not malware. So what's the deal with RightTabs adware?

What is the purpose of adware?

Despite NOT being malware, RightTabs is still potentially unwanted and that's because although it does have a use it also does have an ulterior motive hiding behind its veneer of functionality. For a start, you did not make the conscious choice to install this adware program and secondly, its main reason for existing is to display pop-up adverts labeled "Ads by RightTabs" or "brought by RightTab" and to redirect your internet searches away from the site or URL you have typed into your browser, and to a website the programmer wants to you look at.

It is basically a money spinner for the programmer. Once it has changed your default settings and redirected your search, it is already at work. The methods used by hackers, spammers, phishers and cyber criminals are increasingly sophisticated – after all, this is one area of the economy that is seeing signs of great success! And adware programs are no different. When your searches are manipulated to visit sites that you weren't intending to go to, the programmer is increasing the chances of a sale being made and, just as crucially, driving traffic towards that site to help it climb up the internet search engine rankings.

To conclude: ad-supported programs are not malware, but they are almost always definitely unwanted. If you keep getting RightTabs ads on your web browser and you don't know how yo stop them, please follow the steps in the removal guide below. If you have any questions, please leave a comment down below. Good luck and be safe online!

Written by Michael Kaur, http://deletemalware.blogspot.com



RightTabs Adware Removal Guide:


1. First of all, download anti-malware software and run a full system scan. It will detect and remove this infection from your computer. You may then follow the manual removal instructions below to remove the leftover traces of this malware. Hopefully you won't have to do that.





2. Remove RightTabs related programs from your computer using the Add/Remove Programs control panel (Windows XP) or Uninstall a program control panel (Windows 7 and Windows 8).

Go to the Start Menu. Select Control PanelAdd/Remove Programs.
If you are using Windows Vista or Windows 7, select Control PanelUninstall a Program.



If you are using Windows 8, simply drag your mouse pointer to the right edge of the screen, select Search from the list and search for "control panel".



Or you can right-click on a bottom left hot corner (formerly known as the Start button) and select Control panel from there.



3. When the Add/Remove Programs or the Uninstall a Program screen is displayed, scroll through the list of currently installed programs and remove the following:
  • RightTabs
  • GoSave
  • Active Discount
  • AdCoupon
  • and any other recently installed application


Simply select each application and click Remove. If you are using Windows Vista, Windows 7 or Windows 8, click Uninstall up near the top of that window. When you're done, please close the Control Panel screen.

Remove RightTabs related extensions from Google Chrome:

1. Click on Chrome menu button. Go to ToolsExtensions.



2. Click on the trashcan icon to remove RightTabs, AdCoupon, MediaPlayerV1, Gosave, HD-Plus 3.5 and other extensions that you do not recognize.

If the removal option is grayed out then read how to remove extensions installed by enterprise policy.




Remove RightTabs related extensions from Mozilla Firefox:

1. Open Mozilla Firefox. Go to ToolsAdd-ons.



2. Select Extensions. Click Remove button to remove RightTabs, AdCoupon, Gosave, MediaPlayerV1, HD-Plus 3.5 and other extensions that you do not recognize.

Remove RightTabs related add-ons from Internet Explorer:

1. Open Internet Explorer. Go to ToolsManage Add-ons. If you have the latest version, simply click on the Settings button.



2. Select Toolbars and Extensions. Click Remove/Disable button to remove the browser add-ons listed above.

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Favicon Remove "Ads by shopperz22072015" Adware (Uninstall Guide)
27 Jul 2015, 8:36 pm
Being too naive when you're online can ultimately result in any number of problems, issues or nightmare scenarios. So if something is trying its best to tempt you into downloading it, stop for a moment and wonder whether you really need this program, game or application, and ask yourself why it is so desperate for you to accept it onto your machine. If you keep getting ads or popups saying "Ads by shopperz22072015" then you should definitely scan your computer for malware.


Of course, the million dollar question is 'how much harm can shopperz22072015 adware do?' Sadly the answer to this is rather a significant amount. Time and effort has gone into creating a convincing looking adware and so the effect they can have is quite drastic. From causing instabilities in your operating system to displaying intrusive advertisements, such adware programs have one aim in mind, and that is to cause as much distress and disruption for you as possible. The conclusion: don't fall prey to something which is trying to sucker you into downloading it if you don't know what it is or where it has come from.

How to avoid shopperz2207201 adware when downloading freeware or shareware

You've discovered the latest must-have application that really will help you embark on that new fitness regime (really!) or the latest episode of your favorite TV show is now available for download. You eagerly rush through the installation, skipping through the wording in the End User License Agreement (boring!) Well that's your first mistake right there because if the file or application is also bundled with adware, you have automatically allowed it to install itself on your PC.

The point is that you actually need to read the licensing agreement. Yes, we know they're often long, and always tedious, but most of them do tell you if they are also going to install that extra program on your machine too. The declaration will probably be confusingly worded and you may also find that check boxes are pre-configured and checked or unchecked in the favor of the shopperz2207201 adware installation.

Is it really worth the hassle of reading the End User License Agreement?

Well we think so and that is because the majority of advertising supported software comes with a tricky little component that installs itself on your PC so that it can track which websites you visit. This data is recorded and sent back (using your internet connection!) to the adware's owner or programmer so that they are able to show you advertising that matches the products or services that you were looking at on those websites.

So to answer our own question, if you are downloading freeware or software, YES, we do think that it is worth spending a few minutes to read the End User License Agreement a little more closely. After all, this is your privacy we are talking about! Now, if your computer is already infected, please follow the steps in the removal guide below. It shouldn't be very difficult to remove shopperz2207201 adware. And next time, pay close attention to programs you install, especially freeware. If you have any questions, please leave a comment down below. Good luck and be safe online!

Written by Michael Kaur, http://deletemalware.blogspot.com



Shopperz22072015 Ads Removal Guide:


1. First of all, download anti-malware software and run a full system scan. It will detect and remove this infection from your computer. You may then follow the manual removal instructions below to remove the leftover traces of this malware. Hopefully you won't have to do that.





2. Remove Shopperz22072015 related programs from your computer using the Add/Remove Programs control panel (Windows XP) or Uninstall a program control panel (Windows 7 and Windows 8).

Go to the Start Menu. Select Control PanelAdd/Remove Programs.
If you are using Windows Vista or Windows 7, select Control PanelUninstall a Program.



If you are using Windows 8, simply drag your mouse pointer to the right edge of the screen, select Search from the list and search for "control panel".



Or you can right-click on a bottom left hot corner (formerly known as the Start button) and select Control panel from there.



3. When the Add/Remove Programs or the Uninstall a Program screen is displayed, scroll through the list of currently installed programs and remove the following:
  • Shopperz22072015
  • GoSave
  • deals4me
  • eDeals
  • and any other recently installed application


Simply select each application and click Remove. If you are using Windows Vista, Windows 7 or Windows 8, click Uninstall up near the top of that window. When you're done, please close the Control Panel screen.

Remove Shopperz22072015 related extensions from Google Chrome:

1. Click on Chrome menu button. Go to ToolsExtensions.



2. Click on the trashcan icon to remove Shopperz22072015, MediaPlayerV1, Gosave, HD-Plus 3.5 and other extensions that you do not recognize.

If the removal option is grayed out then read how to remove extensions installed by enterprise policy.




Remove Shopperz22072015 related extensions from Mozilla Firefox:

1. Open Mozilla Firefox. Go to ToolsAdd-ons.



2. Select Extensions. Click Remove button to remove Shopperz22072015, Gosave, MediaPlayerV1, HD-Plus 3.5 and other extensions that you do not recognize.

Remove Shopperz22072015 related add-ons from Internet Explorer:

1. Open Internet Explorer. Go to ToolsManage Add-ons. If you have the latest version, simply click on the Settings button.



2. Select Toolbars and Extensions. Click Remove/Disable button to remove the browser add-ons listed above.

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Favicon Remove "brought by Daugava" Pop-up Ads (Uninstall Guide)
26 Jul 2015, 9:13 pm
The advertisements "brought by Daugava" and "Ads by Daugava" are produced by adware called Daugava and usually in the form of a pop-up. So, if such ads just recently started popping up on pretty much every website you visit, especially shopping sites, then your computer is infected with adware and very likely some other malware as well. Most of the time this adware comes packed with other malware. Therefore if you're still flying by the seat of your pants when it comes to protecting yourself when you're online, you are certainly playing an extremely risky game. There is huge money in the malware and hacking business, as these high profile attacks demonstrate. But the majority of data breaches are far more low key and happen to small businesses and individuals. And that is why you should take all the steps you can to protect your computer, data and even your identity against attacks from unknown and unscrupulous predators.


And if you're wondering why I'm talking about security measures in the same article as we are talking about Daugava adware, then that is because, despite what many people think, it can put you at risk of even more serious infection.

If you have Daugava adware lurking on your computer it can cause real instability with any of the other programs that you have installed. And that can include your security programs. And when this destabilization causes your security to let its guard down that means that malware can exploit these loopholes and slip in far more easily.

How to stop yourself from being exploited by adware and other threats

There are a number of ways that you can prevent an infestation of Daugava and similar adware – and in turn stop your PC's defense from being left vulnerable to further attack. Adware can hide in the code used by some websites, and it can also infect sites too. However in the majority of cases it is downloaded in conjunction with another program, app or file. You probably won't realize you've downloaded Daugava either – until you log back into your machine or complete your download and find that you are being bombarded with numerous "brought by Daugava" pop-up adverts.

With this in mind, you need to be careful when you are downloading software or torrents. This adware will be mentioned in the license agreement so read them properly and ensure that you are not agreeing to an additional add-on program.

Of course you also need to make sure that you have a good anti-malware program installed on your computer and that it is always up to date. And this is where it becomes so crucial you make sure that you are always running all of your programs, not just your security software, on the latest versions. If you are not, you will be missing out on vital updates and patches. And that means that you are even more vulnerable to attack from not only old malware and viruses, but the very latest, and even more dangerous, ones too.

Needless to say, this adware is a real pain, so protect yourself by installing a decent anti-malware program today. If it's already too late and your computer is infected with this adware and its relentless "brought by Daugava" advertisements, please follow the steps on the removal guide below. If you have any questions, please leave a comment down below. Good luck and be safe online!

Written by Michael Kaur, http://deletemalware.blogspot.com



Daugava Adware Removal Guide:


1. First of all, download anti-malware software and run a full system scan. It will detect and remove this infection from your computer. You may then follow the manual removal instructions below to remove the leftover traces of this malware. Hopefully you won't have to do that.





2. Remove Daugava related programs from your computer using the Add/Remove Programs control panel (Windows XP) or Uninstall a program control panel (Windows 7 and Windows 8).

Go to the Start Menu. Select Control PanelAdd/Remove Programs.
If you are using Windows Vista or Windows 7, select Control PanelUninstall a Program.



If you are using Windows 8, simply drag your mouse pointer to the right edge of the screen, select Search from the list and search for "control panel".



Or you can right-click on a bottom left hot corner (formerly known as the Start button) and select Control panel from there.



3. When the Add/Remove Programs or the Uninstall a Program screen is displayed, scroll through the list of currently installed programs and remove the following:
  • Daugavas
  • GoSave
  • Active Discount
  • AdCoupon
  • and any other recently installed application


Simply select each application and click Remove. If you are using Windows Vista, Windows 7 or Windows 8, click Uninstall up near the top of that window. When you're done, please close the Control Panel screen.

Remove Daugava related extensions from Google Chrome:

1. Click on Chrome menu button. Go to ToolsExtensions.



2. Click on the trashcan icon to remove Daugava, AdCoupon, MediaPlayerV1, Gosave, HD-Plus 3.5 and other extensions that you do not recognize.

If the removal option is grayed out then read how to remove extensions installed by enterprise policy.




Remove Daugava related extensions from Mozilla Firefox:

1. Open Mozilla Firefox. Go to ToolsAdd-ons.



2. Select Extensions. Click Remove button to remove Daugava, AdCoupon, Gosave, MediaPlayerV1, HD-Plus 3.5 and other extensions that you do not recognize.

Remove Daugava related add-ons from Internet Explorer:

1. Open Internet Explorer. Go to ToolsManage Add-ons. If you have the latest version, simply click on the Settings button.



2. Select Toolbars and Extensions. Click Remove/Disable button to remove the browser add-ons listed above.

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Favicon Remove 1-866-436-9418 YOUR COMPUTER MAY HAVE ADWARE / SPYWARE VIRUS Pop-up (Uninstall Guide)
25 Jul 2015, 7:30 pm
If you are one of the many PC users who have opened their web browsers only to be faced with a fake virus warning YOUR COMPUTER MAY HAVE ADWARE / SPYWARE VIRUS from solvemypc1.net or similar websites saying that you must call 1-866-436-9418 for tech support then you may be well acquainted with browser hijackers and potentially unwanted programs. These are software programs that download themselves onto your PC, without making their intention to do so particularly obvious. Once installed, this browser hijacker will modify your web browser and display fake virus warning just like the one show below. It says that your computer is infected with spyware and adware. Scammers want to trick you into thinking that your computer is indeed infected and thus make you call 1-866-436-9418 for immediate assistance. They can even use your IP address and location to make it look more genuine and as if it was a real Windows firewall warning. However, the truth is that it's just a fake pop-up window that obviously can not steal your credit card details, passwords and other sensitive information. On the other hand, it indicates that your computer is infected with a browser hijacker that displays these pop-up windows hoping that you will call for help and then pay for online tech support and malware removal (usually $200 and more).


There are three methods that lead to a browser hijacker installation, all of them frustratingly almost unavoidable. The first method is something called a 'drive by installation' which is when a website has been compromised by a potentially unwanted program or a browser hijacker that in turn infects visitors to the site. The second, and most common route to getting infected by a browser hijacker is via downloads. The majority of installations are caused by a browser hijacker being bundled with another program, file or application. That means if you download anything ranging from a movie to an instant chat app, you can wind up with a browser hijacker that displays fake virus warnings and scam phone numbers such as 1-866-436-9418 installed on your PC. Thirdly, it may even come pre-installed when you buy a new PC.

So let's assume the crisis has already happened and you have a browser hijacker installed. So, if you've woken up one morning only to find that your computer is infected with a browser hijacker then you no doubt would like to know how to remove it.

Many browser hijackers can be simple to delete and here's how to do just that if you are running on the Microsoft Windows operating system:
  • Go to the Windows Start button in the left hand corner of your screen
  • Next go to the Control Panel option
  • Click on Programs and then Uninstall or Change a Program
  • Take a look at the list of programs you have installed, locate the unwanted one and click on it to highlight it and then hit the uninstall button at the top of the list. If you can't find anything suspicious then list all programs by installation date. One of the most recently installed programs will likely be the culprit. In may case it was called AdFreeApp. Quite ironic, isn't it?
If you're not sure if you have identified the right program and are worried about deleting something that you need or that will affect the running of your PC, take the time to conduct an internet search and learn what the unknown programs you have installed are, what they do, and whether or not you need them. It should not be hard to quickly spot the imposter.

Now that you have removed your unwanted program you should shut your PC down and restart it. Double check that you have actually got rid of it as some browser hijackers can be a bit sticky and will leave a component on your computer. Therefore if the offending virus warning is still very much in residence you can try running your security software program before rebooting again.

If it's already too late and your computer has been infected by a browser hijacker then please follow the steps in the removal guide below. If you have questions, please leave a comment down below. I will be more than happy to help you. Good luck and be safe online!

Written by Michael Kaur, http://deletemalware.blogspot.com



1-866-436-9418 Pop-ups Removal Guide:


1. First of all, download anti-malware software and run a full system scan. It will detect and remove this infection from your computer. You may then follow the manual removal instructions below to remove the leftover traces of this malware. Hopefully you won't have to do that.





2. Remove 1-866-436-9418 pop-up related programs from your computer using the Add/Remove Programs control panel (Windows XP) or Uninstall a program control panel (Windows 7 and Windows 8).

Go to the Start Menu. Select Control PanelAdd/Remove Programs.
If you are using Windows Vista or Windows 7, select Control PanelUninstall a Program.



If you are using Windows 8, simply drag your mouse pointer to the right edge of the screen, select Search from the list and search for "control panel".



Or you can right-click on a bottom left hot corner (formerly known as the Start button) and select Control panel from there.



3. When the Add/Remove Programs or the Uninstall a Program screen is displayed, scroll through the list of currently installed programs and remove the following:
  • AdFreeApp
  • LyricsSay-1
  • Websteroids
  • BlocckkTheAds
  • HD-Plus 3.5
  • and any other recently installed application


Simply select each application and click Remove. If you are using Windows Vista, Windows 7 or Windows 8, click Uninstall up near the top of that window. When you're done, please close the Control Panel screen.


Remove 1-866-436-9418 pop-ups from Google Chrome:

1. Click on Chrome menu button. Go to ToolsExtensions.



2. Click on the trashcan icon to remove AdFreeApp, LyricsSay-1, Websteroids, Quiknowledge, HD-Plus 3.5 and other extensions that you do not recognize.



If the removal option is grayed out then read how to remove extensions installed by enterprise policy.




Remove 1-866-436-9418 pop-ups from Google Chrome:

1. Open Mozilla Firefox. Go to ToolsAdd-ons.



2. Select Extensions. Click Remove button to remove AdFreeApp, LyricsSay-1, Websteroids, Quiknowledge, HD-Plus 3.5 and other extensions that you do not recognize.




Remove 1-866-436-9418 pop-ups from Internet Explorer:

1. Open Internet Explorer. Go to ToolsManage Add-ons. If you have the latest version, simply click on the Settings button.



2. Select Toolbars and Extensions. Click Remove/Disable button to remove the browser add-ons listed above.

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Favicon Remove "Brought by Wander Burst" Pop-up Ads (Uninstall Guide)
23 Jul 2015, 9:54 pm
Wander Burst is adware that infects Chrome web browser and displays annoying "brought by Wander Burst" and "Wander Burst Ads" pop-up advertisements every time you click on a link or open a web page. We all know that there is an endless stream of adware threats that's keeping us on our toes while we're connected to the internet. And these days as we spend more and more time online, and access the web through different devices, it is not just the security of our desktops and laptops that we need to worry about.

And one of these types of malware that shows no mercy and doesn't take any prisoners when it comes to showing up when you least expect it is Wander Burst adware. But this adware can be slightly misunderstood and while many people tend to dismiss it as something that is not really worth getting worried about, tech experts know that even something which, at its simplest is a marketing tool, Wander Burst is not as sweet and innocent as it may seem.

What effect can Wander Burst have on your computer?

As mentioned, it is primarily used as an online marketing tool – it is advertising at its purest form, after all. However if you have been infected by Wander Burst, you may find that you are suffering from some really unpleasant side effects.


And not only that but even more concerning is the fact that it can also weaken your computer defense systems and allow other types of malware or viruses to access your operating system. And of course, many of these can be a lot more harmful than the adware that let them slip through the cracks.

So back to the adverse effect that adware can have on your device. Just take a look at the points below and we think you will agree that it is well worth protecting yourself in future from this so-called baby of the bunch!

Wander Burst adware can:

Affect the way your computer or handheld device operates by making it run far more slowly. This is because the adware is running in the background and using up valuable resources.
It can also slow down your internet connection and make web pages slow to load or crash completely. That's because it is using your web connection to send data back to the programmer about you (usually information about which Wander Burst pop-up ads to display on your computer based on your searches and browsing history).

Hold on a minute – it's doing what?!

Yes, you did read that correctly. I spies on you and monitors which websites you visit. It makes a note of which products or services you are looking at, and sends the data back to the programmer. This enables it to tailor the Wander Burst adverts that you see to the items you have recently been looking at. As you can see in the image above, I was looking for PC parts and after just a few minutes I was greeted with adverts showing exactly what I was looking for. Scary, isn't it? Of course, most advertisers do the same thing but they don't install adware. They use cookies.

So that's really what it all comes down to. No one is creating adware for fun and by displaying ads that are for things you are potentially interested in buying, the chances are that you will click on them, thereby driving traffic and perhaps even a sale to that site.

Needless to say, this adware is a real pain, so protect yourself by installing a decent anti-malware program today. If it's already too late and your computer is infected with this adware and its relentless "Brought by Wander Burst" advertisements, please follow the steps on the removal guide below. If you have any questions, please leave a comment down below. Good luck and be safe online!

Written by Michael Kaur, http://deletemalware.blogspot.com



Wander Burst Adware Removal Guide:


1. First of all, download anti-malware software and run a full system scan. It will detect and remove this infection from your computer. You may then follow the manual removal instructions below to remove the leftover traces of this malware. Hopefully you won't have to do that.





2. Remove Wander Burst related programs from your computer using the Add/Remove Programs control panel (Windows XP) or Uninstall a program control panel (Windows 7 and Windows 8).

Go to the Start Menu. Select Control PanelAdd/Remove Programs.
If you are using Windows Vista or Windows 7, select Control PanelUninstall a Program.



If you are using Windows 8, simply drag your mouse pointer to the right edge of the screen, select Search from the list and search for "control panel".



Or you can right-click on a bottom left hot corner (formerly known as the Start button) and select Control panel from there.



3. When the Add/Remove Programs or the Uninstall a Program screen is displayed, scroll through the list of currently installed programs and remove the following:
  • Wander Burst
  • GoSave
  • Active Discount
  • AdCoupon
  • and any other recently installed application


Simply select each application and click Remove. If you are using Windows Vista, Windows 7 or Windows 8, click Uninstall up near the top of that window. When you're done, please close the Control Panel screen.

Remove Wander Burst related extensions from Google Chrome:

1. Click on Chrome menu button. Go to ToolsExtensions.



2. Click on the trashcan icon to remove Wander Burst, AdCoupon, MediaPlayerV1, Gosave, HD-Plus 3.5 and other extensions that you do not recognize.

If the removal option is grayed out then read how to remove extensions installed by enterprise policy.




Remove Wander Burst related extensions from Mozilla Firefox:

1. Open Mozilla Firefox. Go to ToolsAdd-ons.



2. Select Extensions. Click Remove button to remove Wander Burst, AdCoupon, Gosave, MediaPlayerV1, HD-Plus 3.5 and other extensions that you do not recognize.

Remove Wander Burst related add-ons from Internet Explorer:

1. Open Internet Explorer. Go to ToolsManage Add-ons. If you have the latest version, simply click on the Settings button.



2. Select Toolbars and Extensions. Click Remove/Disable button to remove the browser add-ons listed above.

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Favicon Remove "Brought by Shopping Deals" Pop-up Ads (Uninstall Guide)
21 Jul 2015, 9:18 pm
Have you fallen prey to Shopping Deals adware? If you have you will know only too well what a frustrating experience this can be. Many people tend to dismiss this adware and its "Brought by Shopping Deals" ads that pop up on any shopping related website, not seeing it to be as dangerous as other types of malware such as spyware, Trojan horses or viruses. But that doesn't mean that you should ignore its presence and not do anything about protecting yourself from it. After all, if you've ever been infected by a serious case of the adware blues, you will know exactly what I'm talking about!

What does Shopping Deals adware do?

If you think that being confronted by an endless stream of "Brought by Shopping Deals" pop up adverts that advertise nothing more interesting than low rent gambling websites, pornography and other dubious content, wouldn't really make that much difference to your user experience, then you need to think again. To make matters worse, these Shopping Deals pop up windows are tricky to get rid of and won't disappear no matter how many times you click on them to close them.

It is not only really, really annoying but it can also make your PC's operating system slow right down, and your Internet connection run sluggishly too. It can even cause websites to crash – no fun whether you're working, playing, shopping, or updating your social media statuses online.

And that's not all either because it can also misdirect your internet searches by sending you to websites that you didn't want to visit. It might even delete your current toolbar and install a new one – this is also a means for manipulating your web searches. And like the tenacious pop up windows, this toolbar will also be extremely tricky to get rid of.

More about why Shopping Deals makes your PC slow down

If you have Shopping Deals installed on your computer you also have the added issue of having spyware installed in conjunction with it. That's because the adware downloaded an added component which monitors the websites you visit and the product or service pages that you look at within the site. This data is recorded and then sent to the adware's programmer who is then able to see which products you are most interested in – and thus customize the Shopping Deals adverts that they show you. Not only does this increase the chances of you parting with some of your hard earned cash, but it also drives more traffic to the website.

It is all this work – the monitoring, gathering and relaying of data - that is going on behind the scenes of your computer that makes your operating system and internet connection slow down.

How to stop adware from becoming a problem

This adware is usually packaged with other files, apps or software so make sure you read the fine print before installing something. And of course, never open email or messenger attachments if you don't know the sender. Best of all install an anti-malware program on your computer.

Needless to say, this adware is a real pain, so protect yourself by installing a decent anti-malware program today. If it's already too late and your computer is infected with this adware and its relentless "Brought by Shopping Deals" advertisements, please follow the steps on the removal guide below. If you have any questions, please leave a comment down below. Good luck and be safe online!

Written by Michael Kaur, http://deletemalware.blogspot.com



Shopping Deals Adware Removal Guide:


1. First of all, download anti-malware software and run a full system scan. It will detect and remove this infection from your computer. You may then follow the manual removal instructions below to remove the leftover traces of this malware. Hopefully you won't have to do that.





2. Remove Shopping Deals related programs from your computer using the Add/Remove Programs control panel (Windows XP) or Uninstall a program control panel (Windows 7 and Windows 8).

Go to the Start Menu. Select Control PanelAdd/Remove Programs.
If you are using Windows Vista or Windows 7, select Control PanelUninstall a Program.



If you are using Windows 8, simply drag your mouse pointer to the right edge of the screen, select Search from the list and search for "control panel".



Or you can right-click on a bottom left hot corner (formerly known as the Start button) and select Control panel from there.



3. When the Add/Remove Programs or the Uninstall a Program screen is displayed, scroll through the list of currently installed programs and remove the following:
  • Shopping Deals
  • GoSave
  • Active Discount
  • AdCoupon
  • and any other recently installed application


Simply select each application and click Remove. If you are using Windows Vista, Windows 7 or Windows 8, click Uninstall up near the top of that window. When you're done, please close the Control Panel screen.

Remove Shopping Deals related extensions from Google Chrome:

1. Click on Chrome menu button. Go to ToolsExtensions.



2. Click on the trashcan icon to remove Shopping Deals, AdCoupon, MediaPlayerV1, Gosave, HD-Plus 3.5 and other extensions that you do not recognize.

If the removal option is grayed out then read how to remove extensions installed by enterprise policy.




Remove Shopping Deals related extensions from Mozilla Firefox:

1. Open Mozilla Firefox. Go to ToolsAdd-ons.



2. Select Extensions. Click Remove button to remove Shopping Deals, AdCoupon, Gosave, MediaPlayerV1, HD-Plus 3.5 and other extensions that you do not recognize.

Remove Shopping Deals related add-ons from Internet Explorer:

1. Open Internet Explorer. Go to ToolsManage Add-ons. If you have the latest version, simply click on the Settings button.



2. Select Toolbars and Extensions. Click Remove/Disable button to remove the browser add-ons listed above.

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Favicon Your-home-page.net Browser Hijacker Removal Guide
21 Jul 2015, 8:20 pm
Your-home-page.net is a browser hijacker that will change your home page and default search engine provider. It even enable a proxy server on your computer probably to filer and redirect your web traffic to dodgy websites. You probably already know the score with browser hijackers. Really there's not a lot we can do to escape it when we're online. But what happens when a browser hijacker stops being something we can simply live with and ignore, and becomes something that turns our time spent online, whether for work or for leisure, into a frustrating battle of the wits against scammers?

Your-home-page.net comes in all different shapes and sizes but it is when it is part of a Potentially Unwanted Program's repertoire that it really dials up the annoyance factor to eleven. Assuming that peak annoyance factor is set at ten, of course!

What are browser hijackers?

They are computer programs which have a couple of different traits – and none of them particularly impressive. Your-home-page.net, for instance, hijacks your web browser (Chrome, Firefox and Internet Explorer) and changes your default home page and search engine provider to http://your-home-page.net. Don't pay any heed to the rather optimistic title for whether they are 'potentially unwanted' or not, it goes without saying that browser hijakcers are something that you would be best off trying to avoid.

What is the link between your-home-page.net and adware?

Although adware is actually classed as a type of malicious software, or malware, and browser hijackers are not considered to be, they do share certain similarities. And one of those things is that they both install themselves on your computer in the same way, and usually without making it clear that they are doing so.

But what of the your-home-page.net who show you adware? Well, these will display a non-stop stream of pop up adverts - as well as the lesser known pop under adverts which hide behind the page you have open. And as anyone who has ever been infected by pop up ads can tell you – it will have you tearing your hair out in frustration!

And that's not all because if you click on any of these pop up adverts you will probably find yourself visiting some fairly dubious websites. From hokey weight loss drugs to manga porn to gambling and gaming; adware is very good at directing you to the seamier side of the internet!

How is your-home-page.net installed?

As with regular browser hijackers, there are a few different ways in which your-home-page.net installs itself on your computer. It will infect you if you are unlucky enough to have visited a website that's been compromised by malware. But for the most part, it will sneak onto your computer when it is packaged with another program. Avoid your-home-page.net and similar browser hijackers by reading the License Agreement carefully whenever you download something as they are mentioned in the text – that way you will be fully aware of exactly what you are downloading.

How do I remove Your-home-page.net?

It can be a tedious task. It modifies browser settings and also makes modifications to Windows registry. Hopefully, the removal guide below will help you to remove this browser hijacker from your computer. If you have any questions, please leave a comment down below. Good luck and be safe online!

Written by Michael Kaur, http://deletemalware.blogspot.com



Your-home-page.net Browser Hijacker Removal Guide:


1. First of all, download recommended anti-malware software and run a full system scan. It will detect and remove this infection from your computer. You may then follow the manual removal instructions below to remove the leftover traces of this infection. Hopefully you won't have to do that.





2. Remove your-home-page.net related programs from your computer using the Add/Remove Programs control panel (Windows XP) or Uninstall a program control panel (Windows 7 and Windows 8).

Go to the Start Menu. Select Control PanelAdd/Remove Programs.
If you are using Windows Vista or Windows 7, select Control PanelUninstall a Program.



If you are using Windows 8, simply drag your mouse pointer to the right edge of the screen, select Search from the list and search for "control panel".



Or you can right-click on a bottom left hot corner (formerly known as the Start button) and select Control panel from there.



3. When the Add/Remove Programs or the Uninstall a Program screen is displayed, scroll through the list of currently installed programs and remove the following programs:
  • your-home-page.net
  • Go_your-home-page.net
  • GoSave
  • MuiTub


If you are using Windows Vista, Windows 7 or Windows 8, click Uninstall up near the top of that window. When you're done, please close the Control Panel screen.


Remove your-home-page.net from Google Chrome:

1. Click on Chrome menu button. Go to ToolsExtensions.



2. Click on the trashcan icon to remove Your-home-page, MuiTub, BookmarkTube extensions.

3. Then select Settings. Scroll down the page and click Show advanced settings.


4. Find the Reset browser settings section and click Reset browser settings button.


5. In the dialog that appears, click Reset.

6. Right-click Google Chrome shortcut you are using to open your web browser and select Properties.

7. Select Shortcut tab and remove "http://your-home-page.net..." from the Target field and click OK to save changes. There should be only the path to Chrome executable file.



Remove your-home-page.net from Mozilla Firefox:

1. Open Mozilla Firefox. Go to ToolsAdd-ons.



2. Select Extensions. Remove Your-home-page, MuiTab, BookmarkTube browser extensions. Close Add-ons manger.

3. In the URL address bar, type about:config and hit Enter.



Click I'll be careful, I promise! to continue.



In the search filter at the top, type: your-home-page.net

Now, you should see all the preferences that were changed by your-home-page.net. Right-click on the preference and select Reset to restore default value. Reset all found preferences!

4. Right-click the Mozilla Firefox shortcut you are using to open your web browser and select Properties.

5. Select Shortcut tab and remove "http://your-home-page.net...." from the Target field and click OK to save changes. There should be only the path to Firefox executable file.



Remove your-home-page.net from Internet Explorer:

1. Open Internet Explorer. Go to ToolsManage Add-ons.



2. Select Search Providers. First of all, choose Live Search search engine and make it your default web search provider (Set as default).

3. Select your-home-page.net and click Remove to remove it. Close the window.

4. Right-click the Internet Explorer shortcut you are using to open your web browser and select Properties.

5. Select Shortcut tab and remove "http://your-home-page.net...." from the Target field and click OK to save changes. Basically, there should be only the path to Internet Explorer executable file.

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Favicon Remove Trojan.Agent.UX Malware (Uninstall Guide)
20 Jul 2015, 8:47 pm
Trojan.Agent.UX is a Trojan horse that can steal your data and make your computer a part of a botnet. Very often it comes packed with SpamTool.Agent.SBK malware. As you may guess from the name, cyber criminals use it to spam and attack other computers, for example in DDOS attacks. What is more, a combination of Trojan.Agent.UX and SpamTool.Agent.SBK enables a remote attacker to have access to or send commands to your computer. As you are reading this article it is probably a fairly safe bet to say that you are well aware of the different types of threats there are lurking on the internet. From Trojan horses, worms, phishing scams and malware, your online security is certainly faced with a formidable task when it comes to keeping your computer safe from harm.

And that's not all, because no two viruses or malware programs are the same and that means that your hard working security software could definitely use a helping hand from you to ensure you are benefiting from optimum safety when you are online.


Cyber criminals and the people that create and use Trojan.Agent.UX malware may be unscrupulous or downright criminal but one thing they are not, generally speaking, is stupid. They know that there is big money to be made in this murky area and, more worryingly, they have the technical skills to put their plans into action. And as a home or business computer user, one of the best things you can do to defend yourself against online predators is to educate yourself and try and stay as knowledgeable as possible when it comes to the threats and challenges that you face. And that is why we're going to take a closer look here at the malware known as a Trojan Horse, more specifically the Trojan.Agent.UX. This unpleasant program is something that may look innocent but in reality is one of the nastiest forms of malware that you can come across.

What is Trojan.Agent.UX?

It operates on the principle that you are easily fooled. And while you may think that you take utmost care to think up un-crackable passwords and you don't share revealing data on social media networks, that still doesn't mean you are immune to being fooled. Think about it; if a window pops up on your screen telling you that you have a virus on your computer, what's your first thought? It's probably one of dismay followed by the natural instinct to want to get rid of it as quickly as possible. And here is where Trojan Horses are very adept: they make you think they are one thing when in fact they are something dangerous in disguise.

What does Trojan.Agent.UX malware do?

Unlike a lot of malware, Trojan.Agent.UX has been designed to steal your data or finances, but to not cause your computer harm. For a start it will gather sensitive information, and it can have a real knock on effect on your computer's security too.

How can I protect myself from this Trojan Horse attack?

One of the most important things you can do as a PC user is to make sure Windows is always updated so that you have the latest security patches. Of course, having a decent antivirus on your PC is also crucial. And because Trojan.Agent.UX usually is spread by email, never open mails or attachments if you don't know the sender.

If your computer is already infected and you can't seem to get rid of this dangerous Trojan horse, please follow the steps in the removal guide below. If you have any questions, please leave a comment down below. Good luck and be safe online!

Written by Michael Kaur, http://deletemalware.blogspot.com



Trojan.Agent.UX Removal Guide:


1. First of all, download anti-malware software and run a full system scan. It will detect and remove this infection from your computer. You may then follow the manual removal instructions below to remove the leftover traces of this malware. Hopefully you won't have to do that.





NOTE: If you are using Internet Explorer and can't download anti-malware software because "Your current security settings do not allow this file to be downloaded" then please reset IE security settings and try again.

2. Download and run TDSSKiller. Press the button Start scan for the utility to start scanning.



3. Wait for the scan and disinfection process to be over. Then click Continue. Please reboot your computer after the disinfection is over.



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Favicon Remove DiscountExt Chrome Extension (Uninstall Guide)
19 Jul 2015, 8:57 pm
DiscountExt is an ad-injecting Chrome extension that displays adverts and pop-up windows on your web browser. It can infect other web browser too, so it's not just a Chrome related problem. I know, I know, with such a proliferation of different types of malicious software, viruses, phishing scams and unwanted programs to contend with, it can be virtually impossible to know what category everything fits in to – and even worse, knowing what harm these internet parasites can inflict on you can cause the stress levels to rise whenever we're find a program we don't recognize in the list of software we have installed on our PCs, or the uncertainty we face when we are downloading something.

But to be one step ahead of the game is to be better protected and so if you've ever wondered what the difference between ad-injecting extensions like DiscountExt and malware is, you're come to the right place. And as you're reading this, you're probably already aware of the existence of such Chrome extensions.

Are ad-injecting extensions the same as a virus or malware?

It's a question that many people have asked but in actual fact, they are neither virus nor malware. Although having said that, there are definitely some similarities between them. The most obvious one being that you want none of them installed on your computer. So if they are not the same thing, then what is the difference?

Malware

Malicious software, or malware as it is usually called, is the overall name for programs that infect your computer – and now your tablet or smartphone – and cause problems on your device. Some malware, such as adware spams you with pop-up adverts, some malware such as spyware spies on you and tracks your internet usage, while others such as Trojan Horses (actually often mistakenly classed as a virus) will corrupt your data. DiscountExt spams you with adverts as well, usually labeled "Ads by DiscountExt" or something completely unrelated like "Ads by compareItApplication", so is it malware? Not quite, but it's close and that doesn't mean that you should keep it on your computer either.

Viruses

It can be, or at least it used to be, tempting to lump everything unknown and undesirable on the internet that we knew could do us harm into the category of virus. But unlike malware, viruses are computer programs which spread themselves through self-replication. That means that once you have been infected by a virus, say something that was attached to an email, when you open the attachment or file and executed it, it will then attach itself to emails and start spreading itself among the contacts in your address book. We;ve all received those panicked emails from friends or acquaintances urging us 'not to open that email – it wasn’t from me!' So, obviously, DiscountExt is not a virus, luckily.

Rogue and ad-injecting web browser extensions

Lastly, we have our friend the ad-injecting and misleading Chrome extension called DiscountExt. It is sometimes termed 'greyware' as it is a little here nor there. Unlike malware and viruses it is, generally speaking, not dangerous. However it is undesirable for the most part as it doesn't serve any real function. Dangerous? Not really, except if adverts redirect you to dangerous websites that could infect your computer. Extremely annoying? Absolutely!

DiscountExt is a rather persistent Chrome extension. It can be installed under different names and even with administrative rights, so if you can't find and uninstall as you would normally do with any other program then think about recently installed programs. Chances are it came packed with one of these. To remove DiscountExt from Chrome and stop intrusive ads, please follow the steps on the removal guide below. If you have any questions, please leave a comment down below. Good luck and be safe online!

Written by Michael Kaur, http://deletemalware.blogspot.com



DiscountExt Extension Removal Guide:


1. First of all, download anti-malware software and run a full system scan. It will detect and remove this infection from your computer. You may then follow the manual removal instructions below to remove the leftover traces of this malware. Hopefully you won't have to do that.





2. Remove DiscountExt related programs from your computer using the Add/Remove Programs control panel (Windows XP) or Uninstall a program control panel (Windows 7 and Windows 8).

Go to the Start Menu. Select Control PanelAdd/Remove Programs.
If you are using Windows Vista or Windows 7, select Control PanelUninstall a Program.



If you are using Windows 8, simply drag your mouse pointer to the right edge of the screen, select Search from the list and search for "control panel".



Or you can right-click on a bottom left hot corner (formerly known as the Start button) and select Control panel from there.



3. When the Add/Remove Programs or the Uninstall a Program screen is displayed, scroll through the list of currently installed programs and remove the following:
  • DiscountExt
  • GoSave
  • ReadyCoupon
  • SaveNewaAppz
  • and any other recently installed application


Simply select each application and click Remove. If you are using Windows Vista, Windows 7 or Windows 8, click Uninstall up near the top of that window. When you're done, please close the Control Panel screen.

Remove DiscountExt related extensions from Google Chrome:

1. Click on Chrome menu button. Go to ToolsExtensions.



2. Click on the trashcan icon to remove DiscountExt, ReadyCoupon, DiscountMan, MediaPlayerV1, Gosave, HD-Plus 3.5 and other extensions that you do not recognize.

If the removal option is grayed out then read how to remove extensions installed by enterprise policy.




Remove DiscountExt related extensions from Mozilla Firefox:

1. Open Mozilla Firefox. Go to ToolsAdd-ons.



2. Select Extensions. Click Remove button to remove DiscountExt, ReadyCoupon, DiscountMan, Gosave, MediaPlayerV1, HD-Plus 3.5 and other extensions that you do not recognize.

Remove DiscountExt related add-ons from Internet Explorer:

1. Open Internet Explorer. Go to ToolsManage Add-ons. If you have the latest version, simply click on the Settings button.



2. Select Toolbars and Extensions. Click Remove/Disable button to remove the browser add-ons listed above.

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Favicon Remove Fake BSOD 1-888-991-9974 Caused by Malware (Uninstall Guide)
18 Jul 2015, 9:52 pm
1-888-991-9974 phone number appears on a fake Windows Blue Screen Of Death message (BSOD). It's a scam where scammers request payment to fix your computer. Microsoft does not put their phone numbers on any error messages even if they are genuine. If you're reading this article with expectations of finding out how to remove this fake error message and associated malware from your computer then you are in the right place. In this article I am going to tell you how to defend yourself from being attacked by tech support scams.

This fake BSOD error message with the 1-888-991-9974 phone number that appeared on your computer screen was installed by a Potentially Unwanted Software or adware. It most likely came with a software download from a sketchy website. I've read some reports saying that users got it after installing a driver for a printer. So what actually is a PUP and how do you defend yourself against attack? PUP is an acronym for Potentially Unwanted Program which, as the name suggests, is a piece of software that you probably don't want to have installed on your PC. But how do you know if you have been 'bitten' by a PUP - what does one look like and how does it behave?

PUPs and similar malware are normally associated with rogue tool bars, although they sometimes appear as search engines or home pages. But whatever they look like, they normally have one end goal in common, which is to redirect the searches you make on the internet so that you are unable to visit the websites you want to go to, instead being sent directly to one of their own choice. In this case, it hijacks your web browser, creates a proxy server but instead of redirecting you to dodgy websites or displaying advertisements, it displays this fake BSOD error message and says that you need to call 1-888-991-9974 for technical support.


The blue screen says:

A problem has been detected and windows has been shut down to prevent damage to your computer.
If this is the first time you've seen this stop error screen, restart your computer. If a driver is identified in the stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.
Check with your hardware vendor for any bios updates. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.
For technical support to this problem, call Windows helpline: +1-888-991-9974.
Technical Information:
*** STOP: 0x0000001E (0xFFFFFFFFC00000094,0xFFFFFF8000C074D1E,0x000000000,0xFFFFFFFFFFD)

And while you could argue this is not dangerous and won't do you any harm. The fact it is, it is not only incredibly annoying but it is a real waste of your time too. Imagine being infected by a PUP at work – how much would your (or your employees') productivity drop if you spent half your day trying get rid of it? It's not always easy, trust me.

So now let's take a look at how you defend yourself from such fake Blue Screens Of Death. It's a good idea, as with any malware, to know a little bit more about how they operate so that you can be better prepared to face them. First of all, it will install itself on your PC surreptitiously. This is usually by being bundled with another software download. It will piggyback on an installation so that when you download an app or software program, the it will sneakily install itself along with it.

So that begs the question, how do you make sure you are not also installing it alongside your definitely wanted program? The good news is that because malware programmers don't consider their product to be malware, they will mention that they are packaged with the main program in the End User License Agreement that belongs to that download.

Therefore the trick to NOT installing this malware too is to make sure that you read this license agreement carefully and double check whether any additional programs are mentioned. If you spot wording related to an add-on either abort the installation or make sure the check boxes are configured so that you don't also install the malware that will display fake error messages in your computer.

To remove fake BSOD caused by malware and other threats that may have been installed on your computer, please follow the removal guide below. If you have questions, leave a down comment below. I will be more than happy to help you. Good luck and be safe online!

Written by Michael Kaur, http://deletemalware.blogspot.com



Fake BSOD 1-888-991-9974 Removal Guide:


1. First of all, download recommended anti-malware software and run a full system scan. It will detect and remove this infection from your computer.





NOTE: If you can't download it, the problem can be resolved by finding the associated malware program in the Task Manager. Open Properties tab, end the process (windows.exe or similar) and delete the program. Or restart your computer in Safe Mode with Networking and download anti-malware software.

2. Download and run TDSSKiller. Press the button Start scan for the utility to start scanning.



3. Wait for the scan and disinfection process to be over. Then click Continue. Please reboot your computer after the disinfection is over.



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Favicon Remove .xtbl Virus and Restore Encrypted Files
18 Jul 2015, 8:27 pm
Ransom:Win32/Troldesh.A is a ransom virus that encrypts your files and changes file format to .xtbl. So, if your files are encrypted and you can't open them because they all have this .xtbl extension then your computer is definitely infected with ransomware. Unlike most widespread ransom viruses, it displays ransom note in English and Russian which probably means that cyber criminals don't want to limit themselves to English speaking countries only. You know as well as I do as an avid internet user that there are countless ways that we can be taken advantage of by cyber criminals, hackers, spammers and phishers. These people are raking in the big bucks from their dubious careers and they are employing increasingly innovative ways to exploit our (personal and cyber) vulnerabilities. We all know that clicking on an attachment in an email sent by someone not in your address book can unleash a virus on your PC but there are other ways that some extremely lethal threats can do us very real harm. And one of these is something called ransomware.

What is .xtbl ransomware?

Ransomware is a type of malware that most definitely plays on our weaknesses. It works by kidnapping your files and holding them hostage – or freezing them, rendering them inaccessible. Subsequently it will demand that you pay a ransom in order to be given access to a code that will enable you to unlock, or decrypt, them. The ransom note will either be sent to you by email or displayed on your computer screen. It's a tried and tested method of extortion that dates back to time immemorial – albeit in a repackaged format for the twenty first century. What makes this ransom virus deffirent from others is the .xtbl file extension which indicates with exactly which ransomware you are dealing with. There are obviously more than one: CryptoWall 3.0, CryptoLocker, CTB-Locker and others. Once your files are encrypted you will see a red text in black background saying that you must read README.txt for more information. There can be up to 10 README.txt files on your desktop.


Attention!
All the important files on your disks were encrypted.
The details can be found in README.txt files which you can find on any of your disks.

The README.txt reads:

Ваши файлы были зашифрованы.
Чтобы расшифровать их, Вам необходимо отправить код:
[edited]
на электронный адрес decode010@gmail.com или decode1110@gmail.com.
Далее вы получите все необходимые инструкции.
Попытки расшифровать самостоятельно не приведут ни к чему, кроме безвозвратной потери информации.

All the important files on your computer were encrypted.
To decrypt the files you should send the following code:
[edited]
to e-mail address decode010@gmail.com or decode1110@gmail.com.
Then you will receive all necessary instructions.
All the attempts of decryption by yourself will result only in irrevocable loss of your data.

Basically, you have to email your code to ecode010@gmail.com or decode1110@gmail.com in order to get further instructions. Cyber criminals change email addresses quite often, so yours might be different. They were previously using deshifrovka@india.com and deshifrator01@gmail.com.

Here's how the encrypted files look like:


The virus appends .xtbl file extension to ALL files and in some cases even renames all the files. At the moment, there's no way to actually decrypt files unless you have a super computer and can brute force every possible decryption key to decrypt your files. I bet you don't have it, so you can either restore your files from backups or pay the ransom. If you don't have backups then you can use a few tools listed below to recover at least some of your files.

How does .xtbl encryption virus infect your PC?

It sticks to its traditional roots by normally spreading itself either via an email attachment. However it may also attack you through a website that has been infected with it or, as is often the case with malware, by being packaged with another program.

The best form of protection against .xtbl virus is to be cautious

The rich and the famous might have to take the risk of being kidnapped seriously, but for you and I, it is probably not something that figures much in our day to day lives. I don't know about you but I know I'm probably not a high risk target (I hope I don't live to regret saying that!) –besides, I am not sure who a kidnapper would contact to get any kind of decent ransom for me! However, being careful when you're online is something that all of us should do – regardless of our status, power, fame or riches. And that means not opening email attachments from unknown senders. Being careful when opening email attachments EVEN if you know the sender (they could have been hacked), and not downloading programs or files from third party or dubious looking websites.

XTBL virus can be extremely convincing and has been designed to play on our fears. The fear that we will lose valuable data or the fear that we are being monitored or about to get in serious trouble.

What should I do if I've been infected?

It's easy to say, but try not to panic. And whatever you do, don't pay the ransom unless the encrypted files are very important and you can't afford to lose them. If the encrypted files are not very important or you don't have money to pay the ransom, you can remove try to restore your files (at least some of them) using Shadow Explorer, Recuva and some other specialized tools listed below. Please note that even of you decide to pay the ransom there's really no guarantee that cyber crooks will recover your files. If you have any questions, please leave a comment below. Last, but not least, if there's anything you think I should add or correct, please let me know. It might be a pain but the issue needs to be dealt with – and the way to do it is by not giving in, not paying up and not letting the attackers win.

Written by Michael Kaur, http://deletemalware.blogspot.com



Step 1: Removing .xtbl and related malware:


Before restoring your files from shadow copies, make sure XTBL virus is not running. You have to remove this malware permanently. Thankfully, there are a couple of anti-malware programs that will effectively detect and remove this malware from your computer.

1. First of all, download and install recommended anti-malware scanner. Run a full system scan and remove detected malware.





2. Then, download ESET Online Scanner and run a second scan to make sure there are no other malware running on your computer.

That's it! Your computer should be clean now and you can safely restore your files. Proceed to Step 2.


Step 2: Restoring files encrypted by .xtbl virus:


Method 1: The first and best method is to restore your files from a recent backup. If you have been regularly performing backups, then you should use your backups to restore your files.

Method 2: Try to restore previous versions of files using Windows folder tools. To learn more, please read Previous versions of files.

Method 3: Using the Shadow Volume Copies:

1. Download and install Shadow Explorer. Note, this tool is available with Windows XP Service Pack 2, Windows Vista, Windows 7, and Windows 8.

2. Open Shadow Explorer. From the drop down list you can select from one of the available point-in-time Shadow Copies. Select drive and the latest date that you wish to restore from.



3. Righ-click any encrypted file or entire folder and Export it. You will then be prompted as to where you would like to restore the contents of the folder to.



Hopefully, this will help you to restore all encrypted files or at least some of them.

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Favicon Remove "Ads by FreezeThePrice" Adware (Uninstall Guide)
16 Jul 2015, 9:42 pm
While I'm sure that you know what regular adware is, if you have been unfortunate enough to have found your computer infected by one of the more malignant types of adware called FreezeThePrice, then you won't need me to tell you just what a nightmare it can be to try to get rid of it and stop annoying "Ads by FreezeThePrice" advertisements that can take up your entire web browser tab. It is safe to say that while Advertising Supported Software, as adware is formally known, might not be as harmful as many of the other malicious software programs that are out there, it definitely takes home the gold medal for being one of the most pointlessly irritating ones.

We are all faced with adware every time that we are online, and most online adverts are fairly easy to ignore. The odd banner ad or boxed advert is probably not going to cause the average user too much hassle, however the FreezeThePrice adware that results in pop up or pop under windows will almost certainly have you throwing a few choice expletives at your PC! The problem is that you won't just see one pop up box and be able to click on it to close it – if only. No, pop up and under windows are relentless and will simply pop back up just as soon as you have closed them.


Even worse, many of these types of FreezeThePrice ads will have a button prominently placed on them that tells you to click 'ok' or 'close' to make them go away. However, very often these buttons are misleadingly labeled and will merely open the website they are advertising or even execute and run more malware. If you do have a pop up or under window on your screen, always take care to close it by clicking the little 'x' in the right hand corner of the box.

What else can this adware do?

Of course, as the name suggests, adware's main function is to market products, services or websites to us. But did you know that it also monitors the websites you browse so that it is able to tailor the FreezeThePrice adverts towards your interests? Once adware is installed on your PC, it will also download a spyware component, which tracks your data and sends it back to the adware programmer.

It can also slow your computer down thanks to all the work that the tracking component is doing behind the scenes. It uses your internet connection too, to send the info back to the programmer, which can have a knock on effect on your wi-fi speed.

How did I end up with FreezeThePrice on my computer?

Because this adware is normally packaged with other programs, files or apps you will probably have downloaded it at the same time that you upgraded, downloaded or installed something else. These programs or apps are usually free as the adware programmer uses advertising as a way to earn money on something they are giving away for nothing.

The only good news is that because FreezeThePrice is normally mentioned in the license agreement, you will have the option of blocking it before installation.

Needless to say, adware is a real pain, so protect yourself by installing a decent anti-malware program today. If it's already too late and your computer is infected with this adware and its relentless "Ads by FreezeThePrice" advertisements, please follow the steps on the removal guide below. If you have any questions, please leave a comment down below. Good luck and be safe online!

Written by Michael Kaur, http://deletemalware.blogspot.com



"Ads by FreezeThePrice" Removal Guide:


1. First of all, download anti-malware software and run a full system scan. It will detect and remove this infection from your computer. You may then follow the manual removal instructions below to remove the leftover traces of this malware. Hopefully you won't have to do that.





2. Remove FreezeThePrice related programs from your computer using the Add/Remove Programs control panel (Windows XP) or Uninstall a program control panel (Windows 7 and Windows 8).

Go to the Start Menu. Select Control PanelAdd/Remove Programs.
If you are using Windows Vista or Windows 7, select Control PanelUninstall a Program.



If you are using Windows 8, simply drag your mouse pointer to the right edge of the screen, select Search from the list and search for "control panel".



Or you can right-click on a bottom left hot corner (formerly known as the Start button) and select Control panel from there.



3. When the Add/Remove Programs or the Uninstall a Program screen is displayed, scroll through the list of currently installed programs and remove the following:
  • FreezeThePrice
  • GoSave
  • Active Discount
  • AdCoupon
  • and any other recently installed application


Simply select each application and click Remove. If you are using Windows Vista, Windows 7 or Windows 8, click Uninstall up near the top of that window. When you're done, please close the Control Panel screen.

Remove FreezeThePrice related extensions from Google Chrome:

1. Click on Chrome menu button. Go to ToolsExtensions.



2. Click on the trashcan icon to remove FreezeThePrice, AdCoupon, MediaPlayerV1, Gosave, HD-Plus 3.5 and other extensions that you do not recognize.

If the removal option is grayed out then read how to remove extensions installed by enterprise policy.




Remove FreezeThePrice related extensions from Mozilla Firefox:

1. Open Mozilla Firefox. Go to ToolsAdd-ons.



2. Select Extensions. Click Remove button to remove FreezeThePrice, AdCoupon, Gosave, MediaPlayerV1, HD-Plus 3.5 and other extensions that you do not recognize.

Remove FreezeThePrice related add-ons from Internet Explorer:

1. Open Internet Explorer. Go to ToolsManage Add-ons. If you have the latest version, simply click on the Settings button.



2. Select Toolbars and Extensions. Click Remove/Disable button to remove the browser add-ons listed above.

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Favicon Remove decipher@keemail.me Virus and Restore Encrypted Files
15 Jul 2015, 7:54 pm
Becoming the victim of a ransom virus which encrypts your files and changes file names to "decipher@keemail.me" is, sadly, just part and parcel of using the internet these days. This new ransomware is probably related to fud@india.com which was quite active a few months ago. At least it follows the same pattern and uses pretty much the same methods to encrypt files and collect money from victims. File names usually look something like this:

filename.doc.id-8549320_decipher@keemail.me

Filename.doc is your original file name. Id-8549320 is your unique ID which is necessary if you want to pay the ransom and get your files back. Decipher@keemail.me is the email address used by cyber criminals to comunicate with victims (confirm payments and send decryption tools). Although, I can not confirm that they are actually willing to decrypt your files. Very often, users pay the ransom and do not receive ant decryption tools. That's why I generally don't recommend paying the ransom unless your files are so important, you don't have backups and you are willing to take the risk. With that aim in mind, here we are going to take a closer look at something called ransomware.

What is decipher@keemail.me ransomware?

You have probably spotted how there is a distinct pattern when it comes to naming our malicious software foes. Even malware is a contraction of malicious software. In a similar vein, adware displays adverts and spyware monitors what you're doing on your PC. And ransomware – will kidnap your files and documents and hold them hostage – normally by encrypting them so you cannot access or open them. And just like the daring kidnapping tales in children's stories a ransomware kidnapper, will of course demand a ransom before they release your data – usually you pay a not inconsiderable amount to be given a decryption code that allows you to unlock your files. However, unlike most ransomware, it does't leave ransom notes like help_decrypt.txt or how_to_decrypt on your computer. Sometimes, it can change your wallpaper and display information on how to get your files back. However, I noticed that it doesn't happen all the time which means this ransom virus is not coded and tested very well. Of course, it does the encryption part very well which is the main point, so everything else was probably not that important to those who created this malware.

How decipher@keemail.me infects your computer

It does have one thing in common with its malware brothers and sisters and that is the method it uses to infiltrate your PC. Some variantss of this ransomware will be secretly packaged with another program, file download or app. Others are spread via spam email or messenger attachments, and some ransomware executions will be triggered if you visit a website that has been compromised.

Will I know if I've been infected by decipher@keemail.me?

In a word: yes, you will most definitely know if you have a _decipher@keemail.me ransomware infection on your PC. The malware is certainly not shy and retiring – look at it this way, it wants to extort money from you and it wants payment in the shortest time possible, before you stop panicking and start thinking more seriously about how to solve the problem. Ransomware is all about scare tactics and taking advantage of people at the moment of distress. It preys on you when you are vulnerable and thinking that you are never going to see any of your files, photos or documents ever again. What should I do if I've been infected?

It's easy to say, but try not to panic. And whatever you do, don't pay the ransom unless the encrypted files are very important and you can't afford to lose them. If the encrypted files are not very important or you don't have money to pay the ransom, you can remove try to restore your files (at least some of them) using Shadow Explorer, Recuva and some other specialized tools listed below. Please note that even of you decide to pay the ransom there's really no guarantee that cyber crooks will recover your files. If you have any questions, please leave a comment below. Last, but not least, if there's anything you think I should add or correct, please let me know. It might be a pain but the issue needs to be dealt with – and the way to do it is by not giving in, not paying up and not letting the attackers win.

Written by Michael Kaur, http://deletemalware.blogspot.com



Step 1: Removing decipher@keemail.me and related malware:


Before restoring your files from shadow copies, make sure decipher@keemail.me ransomware is not running. You have to remove this malware permanently. Thankfully, there are a couple of anti-malware programs that will effectively detect and remove this malware from your computer.

1. First of all, download and install recommended anti-malware scanner. Run a full system scan and remove detected malware.





2. Then, download ESET Online Scanner and run a second scan to make sure there are no other malware running on your computer.

That's it! Your computer should be clean now and you can safely restore your files. Proceed to Step 2.


Step 2: Restoring files encrypted by decipher@keemail.me virus:


Method 1: The first and best method is to restore your files from a recent backup. If you have been regularly performing backups, then you should use your backups to restore your files.

Method 2: Try to restore previous versions of files using Windows folder tools. To learn more, please read Previous versions of files.

Method 3: Using the Shadow Volume Copies:

1. Download and install Shadow Explorer. Note, this tool is available with Windows XP Service Pack 2, Windows Vista, Windows 7, and Windows 8.

2. Open Shadow Explorer. From the drop down list you can select from one of the available point-in-time Shadow Copies. Select drive and the latest date that you wish to restore from.



3. Righ-click any encrypted file or entire folder and Export it. You will then be prompted as to where you would like to restore the contents of the folder to.



Hopefully, this will help you to restore all encrypted files or at least some of them.

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Favicon Remove "Ads by DealTotal" Adware (Uninstall Guide)
14 Jul 2015, 7:59 pm
It's highly likely that you've seen "Ads by DealTotal" and you've probably also become acquainted with spyware too – hopefully not in person though. But what are adware and spyware, what do they do, and can they cause you any problems? Read on and I hope to give you the answers you are looking for.

Even if you're not actually sure what DealTotal adware is, there is a good chance that you are familiar with pop-up windows that show you DealTotal adverts for products and services that you have really have no interest in. From time wasting games to X rated adult content, pop-up ads rarely advertise anything very worthy or interesting. If you know what we're talking about, then you have already been introduced to adware, or advertising supported software, as it is also known.


And while DealTotal pop-up ads are annoying, there's no doubt about that, if you have been unlucky enough to have gotten infected by a really nasty type of adware then, endless pop-ups aside, you may also be putting the security of your PC at risk. More about that in a moment but back to pop-ups adverts for a second because their main source of irritation lies in the fact that it doesn't matter how many times you click on them to close them, they will only reappear again almost instantly.

Why does adware exist and who creates it?

The main characteristic of DealTotal adware is that it has been designed to either display adverts on your screen, or download them onto your computer, whenever you are connected to the internet. You may also notice that, apart from the random websites shown in the pop-up windows, that many of the adverts you see are eerily aligned with goods or services that you have recently been browsing online. How do the adware programmers know what you've been looking at and therefore how do they know what ads by DealTotal to show you to try and entice you into clicking on them? That's where our friend spyware comes into the equation.

Remember when we said that it is more than just annoying? That's when it contains a spyware component. And, as you have probably guessed from the name, spyware is something that you really don't want on your computer. And that's because spyware has a few more tricks up its sleeve than simply displaying advertising.

Spyware will monitor you from afar and make a note of which websites you visit. It then records which products or services you are viewing on the sites and then send this data back to the adware's programmer – so that they can then tailor which adverts they show you to your specific tastes.

If it's already too late and your computer is infected with this adware and its relentless DealTotal advertisements, please follow the steps on the removal guide below. If you have any questions, please leave a comment down below. Good luck and be safe online!

Written by Michael Kaur, http://deletemalware.blogspot.com



"Ads by DealTotal" Removal Guide:


1. First of all, download anti-malware software and run a full system scan. It will detect and remove this infection from your computer. You may then follow the manual removal instructions below to remove the leftover traces of this malware. Hopefully you won't have to do that.





2. Remove DealTotal related programs from your computer using the Add/Remove Programs control panel (Windows XP) or Uninstall a program control panel (Windows 7 and Windows 8).

Go to the Start Menu. Select Control PanelAdd/Remove Programs.
If you are using Windows Vista or Windows 7, select Control PanelUninstall a Program.



If you are using Windows 8, simply drag your mouse pointer to the right edge of the screen, select Search from the list and search for "control panel".



Or you can right-click on a bottom left hot corner (formerly known as the Start button) and select Control panel from there.



3. When the Add/Remove Programs or the Uninstall a Program screen is displayed, scroll through the list of currently installed programs and remove the following:
  • DealTotal
  • GoSave
  • Active Discount
  • AdCoupon
  • and any other recently installed application


Simply select each application and click Remove. If you are using Windows Vista, Windows 7 or Windows 8, click Uninstall up near the top of that window. When you're done, please close the Control Panel screen.

Remove DealTotal related extensions from Google Chrome:

1. Click on Chrome menu button. Go to ToolsExtensions.



2. Click on the trashcan icon to remove DealTotal, AdCoupon, MediaPlayerV1, Gosave, HD-Plus 3.5 and other extensions that you do not recognize.

If the removal option is grayed out then read how to remove extensions installed by enterprise policy.




Remove DealTotal related extensions from Mozilla Firefox:

1. Open Mozilla Firefox. Go to ToolsAdd-ons.



2. Select Extensions. Click Remove button to remove DealTotal, AdCoupon, Gosave, MediaPlayerV1, HD-Plus 3.5 and other extensions that you do not recognize.

Remove DealTotal related add-ons from Internet Explorer:

1. Open Internet Explorer. Go to ToolsManage Add-ons. If you have the latest version, simply click on the Settings button.



2. Select Toolbars and Extensions. Click Remove/Disable button to remove the browser add-ons listed above.

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Favicon Remove TorqueChallenger Ads Malware (Uninstall Guide)
13 Jul 2015, 9:15 pm
We're not going to even try and deny it: we are glued to our PCs and laptops more than ever before. As our lives become increasingly lived out online, from work to social media to apps that aim to help us make better use of our time (the irony!) there is just too much temptation contained in our devices. But the downside to that, as much as we want and need the internet, is that the more time we spend connected, the more we are putting ourselves in danger of being spammed by TorqueChallenger ads and similar malware.

And even if we are fortunate enough not to be caught in the web of a hacker, scammer or destructive malware user, there are still plenty of programs out there that can cause us more than a little annoyance. You know all about the malware that can plunder your bank account, destroy your data, or spam everybody in your email address book, but what about the programs like TorqueChallenger that fly under the radar and can still do you harm, but are not so widely publicized?


But what are these programs and what risks do they pose? In this instance we are going to take a look at TorqueChallenger adware as it's usually known as. It normally infects your device when you download a program or application that is made available for free – in other words, freeware. And while we all love something for nothing, the problem is that there are so many free and peer to peer file shares that do come packaged with adware.

How do you continue to download programs and apps without also downloading adware?

I know it can be oh so tempting to get trigger finger and start hitting the download button when you find the latest apps that everyone is talking about, or when the newest episode of your favorite TV show becomes available but the point where we get caught out is exactly that: our eagerness to get our hands on our must have, or must watch, program or file.

So you know how when you download something, you see the End User License Agreement? It's not the most exciting aspect of installing or downloading something is it? But that's where the problem lies because TorqueChallenger is normally mentioned in the wording in this agreement as an add-on program. However because the wording is often ambiguous that means that you really do need to take the time to read the text so you know exactly what you are about to download on to your computer. You will also need to look out for any check boxes too as the makers of advertising supporting software often pre-configure these so that you are fooled into downloading the TorqueChallenger adware.

So to conclude, if you don't want "Ads by TorqueChallenger" advertisements displayed on your PC AND you want to carry on taking advantage of all those lovely freebies that the internet has to offer, then you really do need to take the End User License Agreement a little more seriously.

If it's already too late and your computer is infected with this TorqueChallenger and its relentless advertisements, please follow the steps on the removal guide below. If you have any questions, please leave a comment down below. Good luck and be safe online!

Written by Michael Kaur, http://deletemalware.blogspot.com



TorqueChallenger Ads Removal Guide:


1. First of all, download anti-malware software and run a full system scan. It will detect and remove this infection from your computer. You may then follow the manual removal instructions below to remove the leftover traces of this malware. Hopefully you won't have to do that.





2. Remove TorqueChallenger related programs from your computer using the Add/Remove Programs control panel (Windows XP) or Uninstall a program control panel (Windows 7 and Windows 8).

Go to the Start Menu. Select Control PanelAdd/Remove Programs.
If you are using Windows Vista or Windows 7, select Control PanelUninstall a Program.



If you are using Windows 8, simply drag your mouse pointer to the right edge of the screen, select Search from the list and search for "control panel".



Or you can right-click on a bottom left hot corner (formerly known as the Start button) and select Control panel from there.



3. When the Add/Remove Programs or the Uninstall a Program screen is displayed, scroll through the list of currently installed programs and remove the following:
  • TorqueChallenger
  • GoSave
  • Active Discount
  • AdCoupon
  • and any other recently installed application


Simply select each application and click Remove. If you are using Windows Vista, Windows 7 or Windows 8, click Uninstall up near the top of that window. When you're done, please close the Control Panel screen.

Remove TorqueChallenger related extensions from Google Chrome:

1. Click on Chrome menu button. Go to ToolsExtensions.



2. Click on the trashcan icon to remove TorqueChallenger, AdCoupon, MediaPlayerV1, Gosave, HD-Plus 3.5 and other extensions that you do not recognize.

If the removal option is grayed out then read how to remove extensions installed by enterprise policy.




Remove TorqueChallenger related extensions from Mozilla Firefox:

1. Open Mozilla Firefox. Go to ToolsAdd-ons.



2. Select Extensions. Click Remove button to remove TorqueChallenger, AdCoupon, Gosave, MediaPlayerV1, HD-Plus 3.5 and other extensions that you do not recognize.

Remove TorqueChallenger related add-ons from Internet Explorer:

1. Open Internet Explorer. Go to ToolsManage Add-ons. If you have the latest version, simply click on the Settings button.



2. Select Toolbars and Extensions. Click Remove/Disable button to remove the browser add-ons listed above.

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Favicon How to Remove HELP_DECRYPT Virus and Restore Encrypted Files
11 Jul 2015, 9:04 pm
HELP_DECRYPT.HTML, HELP_DECRYPT.TXT and HELP_DECRYPT.PNG files belong to the CryptoWall 3.0 ransomware. If all your files have a random extension (ie: .xnldzbl) appended on the end of the legit extension (ie: DOC, EXE etc) and you see HELP_DECRYPT files in every directory then your computer is infected with ransomware. Your files were encrypted and you can only get them back by paying the ransom or using backups. If you don't have backups you can still use data recovery tools listed below and hope for the best. We are all well aware of the many dangers associated with the numerous types of malicious software, or malware. From spyware and adware to Trojan Horses and Potentially Unwanted Programs we have to be on guard against all of these attackers. However, one type of malware might have passed you by as it never seems to garner the same publicity as the others, chiefly because it seems to come and go in waves, and that is ransomware. However regardless of whether or not it is a constant threat, you definitely need to know of its existence, as this is one unpleasant threat that you really do want to keep a watchful eye out for.


HELP_DECRYPT has a few different names and you may also come across the terms crypto-virus, cryptoware, crypto-Trojan or crypto-worm, regardless of what this malware is called, what YOU need to know is what it can do and how you should react if it has infected your computer.

HELP_DECRYPT infects your computer by taking advantage of your curiosity

The majority of ransomware is disseminated by email. More specifically, in files that are attached to messages. These spam emails will either look like a tempting special offer that you simply can't miss out on, or they may come via a friend or acquaintance in your contact list that has been hacked. The attachment is carrying the HELP_DECRYPT virus and once you have clicked on the file, video clip or document to open it, it will install itself on your PC.

Some variants if this ransomware may also attack you if you have been unlucky enough to visit a compromised website that has been infected with it.

How do you lower the chances of being infected by HELP_DECRYPT virus? Well unfortunately it is not possible to know in advance whether a website has been compromised but you can definitely be proactive when it comes to emails (and instant messenger chat windows that come with links embedded in them). We've been told it a thousand times, but it is shocking the amount of people who still can't resist opening emails – and even attachments – that come from an unknown sender.

What does HELP_DECRYPT do to your computer?

It has been created to extort money from you. It's as simple as that. And to increase the chances of you giving in to its demands it needs to give you the most cause for alarm that it possibly can.

If you're under attack from this ransom virus your files or documents will be held hostage and you will receive a ransom note, either by email or in a pop-up window that is asking for an amount of money in return for the release of your data or files. The release normally comes in the form of a code that tells you you'll be able to use it in order to unlock your file or files. However, not all of these codes actually work so handing over the ransom is no indication you will even get your files back.

What should I do if I've been infected?

It's easy to say, but try not to panic. And whatever you do, don't pay the ransom unless the encrypted files are very important and you can't afford to lose them. If the encrypted files are not very important or you don't have money to pay the ransom, you can remove try to restore your files (at least some of them) using Shadow Explorer, Recuva and some other specialized tools listed below. Please note that even of you decide to pay the ransom there's really no guarantee that cyber crooks will recover your files. If you have any questions, please leave a comment below. Last, but not least, if there's anything you think I should add or correct, please let me know. It might be a pain but the issue needs to be dealt with – and the way to do it is by not giving in, not paying up and not letting the attackers win.

Written by Michael Kaur, http://deletemalware.blogspot.com



Step 1: Removing HELP_DECRYPT and related malware:


Before restoring your files from shadow copies, make sure HELP_DECRYPT is not running. You have to remove this malware permanently. Thankfully, there are a couple of anti-malware programs that will effectively detect and remove this malware from your computer.

1. First of all, download and install recommended anti-malware scanner. Run a full system scan and remove detected malware.





2. Then, download ESET Online Scanner and run a second scan to make sure there are no other malware running on your computer.

That's it! Your computer should be clean now and you can safely restore your files. Proceed to Step 2.


Step 2: Restoring files encrypted by HELP_DECRYPT virus:


Method 1: The first and best method is to restore your files from a recent backup. If you have been regularly performing backups, then you should use your backups to restore your files.

Method 2: Try to restore previous versions of files using Windows folder tools. To learn more, please read Previous versions of files.

Method 3: Using the Shadow Volume Copies:

1. Download and install Shadow Explorer. Note, this tool is available with Windows XP Service Pack 2, Windows Vista, Windows 7, and Windows 8.

2. Open Shadow Explorer. From the drop down list you can select from one of the available point-in-time Shadow Copies. Select drive and the latest date that you wish to restore from.



3. Righ-click any encrypted file or entire folder and Export it. You will then be prompted as to where you would like to restore the contents of the folder to.



Hopefully, this will help you to restore all encrypted files or at least some of them.

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Favicon Remove "Ads by CouponJumbo" Adware (Uninstall Guide)
10 Jul 2015, 8:23 pm
CouponJumbo or Coupon Jumbo is a type of computer program which main function is to display advertising "Ads by CouponJumbo" on your computer. However, not all variants of this adware has been created the same and there are a few different strains of this adware that you will come across as you browse the web.

Some adware is pretty easy to ignore and it won't have too much, if any, impact on your user experience or productivity. Yet there are some forms of adware like Coupon Jumbo that are a lot more intrusive and will quite possibly drive you nuts while you're trying to use your computer or phone. If you've been infected by the annoying type of adware – especially if it was on your work PC – then you'll know exactly what we are talking about when we call it irritating. In fact it doesn't matter if you use the internet primarily for watching sport, playing games, or shopping for shoes; having adware shoved down our throats shouldn't be something we have to deal with regardless of what we are doing.

Who designs adware – and why?

CouponJumbo is created, as you have probably guessed, to try and sell products to us. Just like any form of advertising. But that's not all, for not only does it benefit the company who owns the product or service that is being marketed to us, but it benefits the adware's creator too. That's because adware is also often used to generate income by a programmer who has developed some free software or an app. They then use the adware as a way to recoup the costs incurred during the development and marketing of the freebie. Coupon Jumbo adware can also be used as a means of driving traffic to a website to make the site look more popular than it actually is and help it attain a higher placing in search engine rankings.

But back to the annoyance factor that we mentioned earlier. The reason that this type of adware is such a nightmare is because it often manifests itself in the shape of pop up windows labeled "Ads by Coupon Jumbo" – and these can be a real pain in the you-know-where to deal with! No matter how many times you click on the red 'x' in the corner of the box to close it they will simply reappear.

Coupon Jumbo adverts of this nature are rarely for something that you would be interested in purchasing either – that is, unless you are in the market for some flakey diet pills or pornography, or want to lose a bunch of money playing online poker!

Even worse, because these pop-up windows can appear at any time, who knows what you'll be doing when one decides to show up and embarrass you. Watching cartoons on YouTube with the kids? Looking at a romantic getaway with your partner? Presenting to a room full of co-workers? The last thing you need is an advert (that won't go away!) for an X rated website pop up in the middle of your screen.

Adware is a real pain, so protect yourself by installing a decent anti-malware program today. If it's already too late and your computer is infected with this adware and its relentless "Ads by CouponJumbo" advertisements, please follow the steps on the removal guide below. If you have any questions, please leave a comment down below. Good luck and be safe online!

Written by Michael Kaur, http://deletemalware.blogspot.com



"Ads by CouponJumbo" Removal Guide:


1. First of all, download anti-malware software and run a full system scan. It will detect and remove this infection from your computer. You may then follow the manual removal instructions below to remove the leftover traces of this malware. Hopefully you won't have to do that.





2. Remove CouponJumbo related programs from your computer using the Add/Remove Programs control panel (Windows XP) or Uninstall a program control panel (Windows 7 and Windows 8).

Go to the Start Menu. Select Control PanelAdd/Remove Programs.
If you are using Windows Vista or Windows 7, select Control PanelUninstall a Program.



If you are using Windows 8, simply drag your mouse pointer to the right edge of the screen, select Search from the list and search for "control panel".



Or you can right-click on a bottom left hot corner (formerly known as the Start button) and select Control panel from there.



3. When the Add/Remove Programs or the Uninstall a Program screen is displayed, scroll through the list of currently installed programs and remove the following:
  • CouponJumbo
  • GoSave
  • Active Discount
  • AdCoupon
  • and any other recently installed application


Simply select each application and click Remove. If you are using Windows Vista, Windows 7 or Windows 8, click Uninstall up near the top of that window. When you're done, please close the Control Panel screen.

Remove CouponJumbo related extensions from Google Chrome:

1. Click on Chrome menu button. Go to ToolsExtensions.



2. Click on the trashcan icon to remove CouponJumbo, AdCoupon, MediaPlayerV1, Gosave, HD-Plus 3.5 and other extensions that you do not recognize.

If the removal option is grayed out then read how to remove extensions installed by enterprise policy.




Remove CouponJumbo related extensions from Mozilla Firefox:

1. Open Mozilla Firefox. Go to ToolsAdd-ons.



2. Select Extensions. Click Remove button to remove CouponJumbo, AdCoupon, Gosave, MediaPlayerV1, HD-Plus 3.5 and other extensions that you do not recognize.

Remove CouponJumbo related add-ons from Internet Explorer:

1. Open Internet Explorer. Go to ToolsManage Add-ons. If you have the latest version, simply click on the Settings button.



2. Select Toolbars and Extensions. Click Remove/Disable button to remove the browser add-ons listed above.

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Favicon Remove view.contextualyield.com pop-up ads (Uninstall Guide)
10 Jul 2015, 7:44 pm
Are you dealing with something called view.contextualyield.com that opens new tabs and redirects your web browser to spam websites filled with ads? Then you came to the right place. I'll explain you what it is and most importantly - how to get rid of it. We are all susceptible to falling victim to malware, viruses, spam and other internet parasites, no matter how careful we are with our security software and diligence when surfing the net. In fact, you may well have previously found something installed on your computer that you simply have no recollection of downloading. Confused? Worried that your memory has suddenly descended into rapid decline, wondering just how many glasses of wine or beers you had when online last night? Don't worry because it's not YOU – it's THEM!

And by 'them' I mean web browser hijackers like view.contextualyield.com. If you have been infected by this browser hijacker you could be forgiven for thinking you are going slightly insane. And that is because browser hijackers install themselves on your PC or other device, usually without giving you much of a clue.


How did view.contextualyield.com install itself without my say so?

View.contextualyield.com and similar browser hijackers are software, tools, applications that install themselves in replacement of your existing versions. They are usually found in the guise of a tool bar, a home page or even a web browser extension. Needless to say they are nowhere near as well designed, useful or functional as the ones you already had installed.

But back to the question, how did it get there? Think back to shortly before they put in an appearance and you will probably remember installing some new software or an app, or perhaps even upgrading something already installed on your PC. Maybe you downloaded some torrents, lining up the next episodes of your favorite TV programs ready for a night of viewing pleasure.

It was by doing one of the above, basically downloading freeware, shareware or peer to peer files, that caused the installation of view.contextualyield.com. Browser hijackers are very occasionally already installed when you purchase a new PC from the store and sometimes they can attack you by something known as a drive by installation, which is the term used when you visit an infected website by chance. But more often than not, browser hijackers are bundled with a program or file that you intentionally downloaded.

How to avoid re-installing a browser hijacker?

The best chance you have of evading infection by view.contextualyield.com and then getting tons of new pop-ups and tabs is to be extremely careful when you're downloading programs, files or applications. Think you're immune because you don't illegally download movies or music, or don't use pirated software? Think again because it can be quite literally packaged with anything. To avoid them you need to read the End User License Agreement that appears before you install something as browser hijackers are usually mentioned in the small print. You also need to pay attention to any check boxes as programmers will often pre-check these for you in an attempt to confuse you and ensure that you download their Potentially Unwanted Program.

How to remove view.contextualyield.com redirects to spam websites?

It is a real pain, so protect yourself by installing a decent anti-malware program today. If it's already too late and your computer is infected with this browser hijackers and its relentless advertisements, please follow the steps on the removal guide below. If you have any questions, please leave a comment down below. Good luck and be safe online!

Written by Michael Kaur, http://deletemalware.blogspot.com



View.contextualyield.com Pop-up Ads Removal Guide:


1. First of all, download anti-malware software and run a full system scan. It will detect and remove this infection from your computer. You may then follow the manual removal instructions below to remove the leftover traces of this malware. Hopefully you won't have to do that.





2. Remove view.contextualyield.com related programs from your computer using the Add/Remove Programs control panel (Windows XP) or Uninstall a program control panel (Windows 7 and Windows 8).

Go to the Start Menu. Select Control PanelAdd/Remove Programs.
If you are using Windows Vista or Windows 7, select Control PanelUninstall a Program.



If you are using Windows 8, simply drag your mouse pointer to the right edge of the screen, select Search from the list and search for "control panel".



Or you can right-click on a bottom left hot corner (formerly known as the Start button) and select Control panel from there.



3. When the Add/Remove Programs or the Uninstall a Program screen is displayed, scroll through the list of currently installed programs and remove the following:
  • Disco Savings
  • GoSave
  • DownloadHelper
  • AdCoupon
  • and any other recently installed application


Simply select each application and click Remove. If you are using Windows Vista, Windows 7 or Windows 8, click Uninstall up near the top of that window. When you're done, please close the Control Panel screen.

Remove view.contextualyield.com related extensions from Google Chrome:

1. Click on Chrome menu button. Go to ToolsExtensions.



2. Click on the trashcan icon to remove Disco Savings, DownloadHelper, MediaPlayerV1, Gosave, HD-Plus 3.5 and other extensions that you do not recognize.

If the removal option is grayed out then read how to remove extensions installed by enterprise policy.




Remove view.contextualyield.com related extensions from Mozilla Firefox:

1. Open Mozilla Firefox. Go to ToolsAdd-ons.



2. Select Extensions. Click Remove button to remove Disco Savings, DownloadHelper, Gosave, MediaPlayerV1, HD-Plus 3.5 and other extensions that you do not recognize.

Remove view.contextualyield.com related add-ons from Internet Explorer:

1. Open Internet Explorer. Go to ToolsManage Add-ons. If you have the latest version, simply click on the Settings button.



2. Select Toolbars and Extensions. Click Remove/Disable button to remove the browser add-ons listed above.

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