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Malware Removal Instructions
From network security to phishing and malicious software. Whatever problem you have, we're here to help you solve it!...

by Admin, Mountain View (geolocate), published: Sat 19 Apr 2014 10:07:00 PM CEST.

Favicon What is bukgmhvrux64.exe and how to remove it?
19 Apr 2014, 10:07 pm

Bukgmhvrux64.exe - by Adpeak


What is bukgmhvrux64.exe?


Bukgmhvrux64.exe is a part of an adware program that belongs to Adpeak adware family. It has been detected as Adware.Adpeak.M, Win64/Adware.Adpeak.C and Adware.Adpeak by multiple anti-virus engines (scan results). There are, however, a few anti-virus engines that detect it as a Trojan horse - Trojan/Win32.SGeneric. Once installed, it will display pop-ups and inline ads on your computer. It can also redirect to misleading websites that are pushing questionable products or services. Some variants of this adware can also gather certain information about your browsing habits and send it to third party servers in the background without your permission. I'm not sure if we can classify as a Trojan but it's definitely an adware with spyware modules. The file is not is not digitally signed. It's almost certain not essential for Windows and may even cause problems. It's configured to run automatically every time Windows starts. Last, but not least, very often this adware comes bundled with other potentially unwanted programs. I recommend you to remove bukgmhvrux64.exe from your computer and run a full system scan with recommended anti-malware software.







File name: bukgmhvrux64.exe
Publisher: Adpeak
File Location Windows XP: C:\Program Files\002\
File Location Windows 7: C:\Program Files\002\
Startup file: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run → bukgmhvrux64.exe

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Favicon Remove newnext.me nengine.dll error pop-up (Uninstall Guide)
16 Apr 2014, 7:22 pm
Newnext.me nengine.dll error message pops up when your computer is infected with adware and PUPs. This DLL file belongs to an adware program detected as NewNextDotMe, Trojan_NextLive.adw, Adware.NextLive.1 and PUP.Optional.NextLive.A by multiple anti-virus engines. It comes bundled with Mobogenie and other potentially unwanted programs. Perhaps the most worrying part about such programs is that they install themselves on your computer without your knowledge and without your permission. Whilst not generally speaking, harmful they are incredibly annoying and they can leave your machine vulnerable to attacks by nastier forms of malicious software.

RunDLL
There was a problem starting C:\Users\[UserName]\Appdata\Roaming\newnext.me\nengine.dll
The specified module could not be found.

nengine.dll error

As I said, in the majority of case adware and PUPs will be bundled, or packaged, with another piece of software. Sometimes this software is reputable and sometimes it is not. Newnext.me and NextLive adware don't discriminate! So, you could find yourself with an adware or a PUP on your machine that had latched itself onto that flashing set of emoticons that you downloaded because you really couldn't live without them.

The good news is that you can usually catch Newnext.me at the source, as when you're downloading something PUPs are quite often referred to in the End User License Agreement that you're supposed to read (!) when downloading something. Reading the End User License Agreement will save you time and headaches when you have to remove nengine.dll errors or pop-ups. Chances are, like many people you just skip through these but if you took a few moments more you may notice that some EULAs contain some wording that is nothing to do with the download you do want. Wording like 'We suggest that you also install the...'. And then, here's the sticky part, the check box will have already been ticked for you. The problem is that downloading software is hardly the most interesting of activities and many of us are guilty of not reading the small print and just clicking 'Next'... and then wondering why on earth we have a a malware/spyware application.

If you are getting nengine.dll error message when you turn on your computer it means that your computer is infected with Newnext.me adware or if you already removed it from the system, it could be that the startup information is still present and Windows tries to load the file that doesn't exist. As a result you get an error massage saying that nengine.dll module could not be found. It basically means that there are still some registry keys left that point to this adware file.

To resolve Newnext.me nengine.dll issue, you can use Autoruns for Windows or open up Windows registry editor, search for nengine.dll or Newnext.me and delete all entries you find. You can also remove this error message by removing the start-up entry in the Windows Task Scheduler. I recommend using Autoruns. Once the problem is fixed, scan your computer with anti-malware software. Why? Because very often this adware comes bundled with PUPs and even spyware. There might be malware on your computer that you didn't notice yet. If you have any questions, please leave a comment below. Good luck and be safe online!

Written by Michael Kaur, http://deletemalware.blogspot.com


Newnext.me nengine.dll error message removal guide:

1. First of all, download recommended anti-malware software and run a full system scan. It will detect and remove this infection from your computer. You may then follow the manual removal instructions below to remove the leftover traces of this malware. Hopefully you won't have to do that.





2. Download Autoruns for Windows and save it to your Desktop.

3. Launch autoruns.exe program (Vista/Windows 7/8 users right-click and select Run As Administrator).



4. In the top menu, click File > Find... and type the file name nengine.dll, then click Find Next. Alternatively, you can scroll through the list and look for any entry related to newnext.me.



5. If found, right-click on the entry and choose delete.

6. Close Autoruns and reboot your computer when done.

7. Scan your computer with anti-malware software.


Associated Files:
  • C:\Documents and Settings\[User]\Application data\newnext.me\nengine.dll (Windows XP)
  • C:\users\[User]\appdata\roaming\newnext.me\nengine.dll (Windows 7/8)

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Favicon How to Remove ConstaSurf (Uninstall Guide)
9 Apr 2014, 8:47 pm
ConstaSurf is an adware application that installs as a browser plugin across all the browsers and places ads randomly on pages or hyperlinks random words. Whenever you click somewhere on the web page, it will open popup windows as well with ads by ConstaSurf. It's not a virus as some users may describe but we could say it's a web browser related malware. Getting your computer hijacked by malware is both worrying and potentially dangerous but the sad fact is that it can happen to anyone, no matter how careful you think you're being when you're using the Internet. However, there are a number of steps we can take to lessen the risk, one of them being having reputable and up to date anti-malware software installed on your PC. This will give you a much better fighting chance in the war against viruses, malware, adware and Potentially Unwanted Programs – PUPs - before they do no good. But there are other things you can do to safeguard your system, just in case something does slip through the net. This guide will walk you through removing ConstaSurf and associated malware from your computer.

ConstaSurf ads

Viruses and malicious software (malware) are household names but how many of us know much about these so-called adware and Potentially Unwanted Programs? These are, normally unwanted, applications which install themselves on your system in a few different ways. Mostly it's when you're downloading free software; the latest season of Mad Men, the new Katy Perry album or some software that helps you read Chinese characters. Naturally we need, or want, any number of downloads whether for work or for pleasure, so what do we do if we don't want to stop downloading but we do want to protect our computers?

As mentioned above, using a good anti-malware program is your first line of defense – if you're not sure which one to go for, simply ask a friend who's a bit more technical, check in online forums or ask a local PC dealer. A decent anti-malware should be able to catch ConstaSurf before it installs itself on your PC. Although there is a slight problem in that as PUPs aren't considered viruses, many antiviruses do fail to pick up on them. And with annoying habits such as taking over your browser and replacing your normal toolbar with one of its own choosing or constantly redirecting you to new search engines and displaying pop-up ads, it's probably fair to say that ConstaSurf adware is not something you want on your machine.

Of course, the next question is how do lower your chances of being infected by ConstaSurf if your antivirus program may allow it to slip through the cracks? The good news is there are a number of things you can do yourself: firstly, don't download programs if you don't trust the website 100% - and don't download software from third party sites, always go straight to the publisher. And secondly, always read the End User License Agreement carefully when you're installing or downloading software. Yes, we know it can be a pain and you just want to get to your download, and no one can accuse EULAs of being interesting, but this is where adware creators will have hidden any mention of 'added extras'. Often you will find that the box saying you want to install these add-ons has already been checked for you. The rule: you don't want it? Uncheck that box before clicking 'OK'. However, if you are reading this then your your computer is probably already infected. To remove the adware program and any associated PUPs from your computer, please follow the steps in the removal guide below. If you have any questions, please leave a comment below. Good luck and be safe online!

Written by Michael Kaur, http://deletemalware.blogspot.com


ConstaSurf removal instructions:

1. First of all, download recommended anti-malware software and run a full system scan. It will detect and remove this infection from your computer. You may then follow the manual removal instructions below to remove the leftover traces of this infection. Hopefully you won't have to do that.





2. Remove ConstaSurf program from your computer using the Add/Remove Programs control panel (Windows XP) or Uninstall a program control panel (Windows 7 and Windows 8).

Go to the Start Menu. Select Control PanelAdd/Remove Programs.
If you are using Windows Vista or Windows 7, select Control PanelUninstall a Program.



If you are using Windows 8, simply drag your mouse pointer to the right edge of the screen, select Search from the list and search for "control panel".



Or you can right-click on a bottom left hot corner (formerly known as the Start button) and select Control panel from there.



3. When the Add/Remove Programs or the Uninstall a Program screen is displayed, scroll through the list of currently installed programs and remove the following ConstaSurf.



If you are using Windows Vista, Windows 7 or Windows 8, click Uninstall up near the top of that window. When you're done, please close the Control Panel screen.


Remove ConstaSurf from Google Chrome:

1. Click on Chrome menu button. Go to ToolsExtensions.



2. Click on the trashcan icon to remove the ConstaSurf extension.


Remove ConstaSurf from Mozilla Firefox:

1. Open Mozilla Firefox. Go to ToolsAdd-ons.



2. Select Extensions. Click Remove button to the ConstaSurf extension.


Remove ConstaSurf from Internet Explorer:

1. Open Internet Explorer. Go to ToolsManage Add-ons. If you have the latest version, simply click on the Settings button.



2. Select Toolbars and Extensions. Click Remove/Disable button to remove the ConstaSurf browser add-on.


Associated ConstaSurf Files:
  • C:\Documents and Settings\All Users\Application Data\ConstaSurf
  • C:\Documents and Settings\All Users\Application Data\ConstaSurf\IE\common.dll

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Favicon Windows Internet Guard Removal Guide
9 Apr 2014, 7:03 pm
Whether you think you may have been infected by a rogue antivirus program or you're just curious as to what they are, read on as this short article takes a close look at this particularly sneaky variety of malicious software. This page contains removal instructions for the Windows Internet Guard computer infection. Please use this guide to remove Windows Internet Guard and any associated malware.

What is Windows Internet Guard?

It's a malicious program that tries to trick you into downloading and sometimes paying for, it in order to remove viruses and threats that are completely fabricated. Fabricated by whom though? Fabricated by the makers of the rogue antivirus software, I'm sorry to say!

Windows Internet Guard malware screenshot

So as you can probably already tell from the very nature of its existence, rogue antivirus software is a very real online threat and one that you should take seriously. Unfortunately, however, rogue antivirus programs are increasingly becoming a big problem for both individual computer users at home and for businesses of all sizes. And being infected by one can not only leave us feeling duped, but we can end up out of pocket too.

How does Windows Internet Guard get on my computer in the first place?

To be honest there are a number of ways that this rogue antivirus software finds its way onto your PC however the most common one is via fraudulent pop-up windows and fake alerts that try to convince you that your machine has been infected. These alerts play on your insecurities and on your desire to protect your computer and your data. They will attempt to frighten you into downloading their software that will – supposedly - detect and delete the virus. And let's not lose sight of the fact that this is a fake virus. You can see where this is going!

Anything else I should look out for?

Quite honestly, yes. Pop-up windows are not the only way you can get infected by rogue antivirus software. Some other known ways include fake browser plug-ins and infected browser toolbars, fake online malware scanning websites and drive-by-downloads.

How do I protect myself against Windows Internet Guard?

So first and foremost, it is crucial that you bear in mind that these are fake warnings. But how can you tell? Especially when Windows Internet Guard pop-up windows have been designed to look like a genuine product? The key is to download a reputable, genuine antivirus software program to protect your computer. Take a good look at the logo, the design and the wording of this program and familiarize yourself with it. This is important as it will enable you to tell the difference if and when you are the victim of a spam pop-up alert.

You should also make sure your real antivirus software is kept up to date with the latest patches and that you run it frequently. A good antivirus will be able to spot any imposters. It is also important to note that a reputable antivirus publisher will never ask you for your credit card details before it performs its detect and delete procedure.

Good luck and stay safe out there!

Written by Michael Kaur, http://deletemalware.blogspot.com


Method 1: Windows Internet Guard removal using an activation key:

1. Open Windows Internet Guard scanner window. Click the "question mark button" (top right hand corner of the scanner window) and select "Register".



You should now see the registration form.

Enter one of the registration keys given below and click Register to activate this rogue security program. Don't worry, this is completely legal since it's not genuine software.

0W000-000B0-00T00-E0021 ← (new key)
0W000-000B0-00T00-E0001
0W000-000B0-00T00-E0002
0W000-000B0-00T00-E0003



Once this is done, you are free to install recommended anti-malware software and remove this malware from your computer.

2. Download recommended anti-malware software and run a full system scan to completely remove this rogue program and related malware from your computer.






Method 2: Windows Internet Guard removal instructions (Safe Mode with Command Prompt):

1. Reboot your computer in "Safe Mode with Command Prompt". As the computer is booting tap the "F8 key" continuously which should bring up the "Windows Advanced Options Menu" as shown below. Use your arrow keys to move to "Safe Mode with Command Prompt" and press Enter key.



2. Login as the same user you were previously logged in with in the normal Windows mode. When done, the Windows Command Prompt will open and you will see a screen similar to the one below.

3. Once the Command Prompt appears type in explorer and hit Enter.



4. The Windows desktop will now appear. When the desktop appears you can then close the Command Prompt window by clicking on the X.

5. Write the text in bold below to Notepad.

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"GuardSoftware" =-

[HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
"Shell"="explorer.exe"




6. Save file as fixshell.reg to your Desktop. NOTE: (Save as type: All files)



7. Double-click on fixshell.reg to run it. Click Yes for Registry Editor prompt window. Click OK.



NOTE: if you can't create the file as explained or you get an error, you can download the shellfix.reg file on a clean computer and burn it on to a CD or save it to a USB drive so that you can transfer the file to the infected computer. Then insert your CD or USB drive and double-click on the shellfix.reg and allow the data to be merged when you are prompted. Once the data has been merged, you can press the OK button and remove the removable media from your computer.

8. Please reboot your computer into the Normal Windows Mode and login as the infected user.

9. Now that you are at your normal Windows desktop, download recommended anti-malware software and run a full system scan. It will detect and remove this infection from your computer.






Method 3: Windows Internet Guard removal instructions (System Restore):

1. Reboot your computer in "Safe Mode with Command Prompt". As the computer is booting tap the "F8 key" continuously which should bring up the "Windows Advanced Options Menu" as shown below. Use your arrow keys to move to "Safe Mode with Command Prompt" and press Enter key.



2. Login as the same user you were previously logged in with in the normal Windows mode. When done, the Windows Command Prompt will open and you will see a screen similar to the one below.

3. Once the Command Prompt appears type in explorer and hit Enter.



4. The Windows desktop will now appear. When the desktop appears you can then close the Command Prompt window by clicking on the X.

5. Once in there, go to Start menu and search for "system restore". Or you can browse into the Windows Restore folder and run System Restore utility from there:

Win XP: C:\windows\system32\restore\rstrui.exe double-click or press Enter
Win Vista/7/8: C:\windows\system32\rstrui.exe double-click or press Enter

6. Select Restore to an earlier time or Restore system files... and continue until you get into the System Restore utility.



7. Select a restore point from well before the Windows Internet Guard appeared, two weeks should be enough.

8. Restore it. Please note, it can take a long time, so be patient.

9. Once restored, restart your computer and hopefully this time you will be able to login (Start Windows normally).

10. At this point, download recommended anti-malware software and run a full system scan to remove this malware from your computer.






Associated Windows Internet Guard Files:
  • C:\Documents and Settings\[User]\Application Data\guard-[random].exe (Windows XP)
  • C:\Users\[User]\AppData\Roaming\guard-[random].exe (Windows 7/8)
Associated Windows Internet Guard Keys:
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run "GuardSoftware"
  • HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Winlogon "Shell"="C:\Users\[User]\AppData\Roaming\guard-[random].exe"

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Favicon Remove gyt.coreopt.net pop-up virus (Uninstall Guide)
8 Apr 2014, 8:17 pm
Gyt.coreopt.net pop-up ads appear due adware or PUP installed on your computer. Adware and PUPs have affected many of us, even if we don't realize exactly what they are. PUPs are annoying programs or items that have been downloaded onto your computer without you knowing about it or expressly saying so. Generally speaking PUPs are potentially unwanted because they don't harm you in any way, but you often just plain don't need them. That's annoying in itself but when they can really drive you to the edge of crazy is when they bombard you with pop-up adverts or apps that break your concentration and distract you from what it is you're actually doing. Gyt.coreopt.net ads can appear in a new window or in a new tab. To stop the pop-ups and remove adware from your computer, please follow the steps in the removal guide below.

gyt.coreopt.net pop-up

So we've established that it's great (actually, necessary) to have an up to date anti-malware program installed – prevention is always better than cure, after all. The problem with PUPs and adware is that the majority of anti-virus programs are not all that great at spotting them, leaving you still vulnerable to such infections like this one.

But why? What's the problem and why is your all-singing, all-dancing security software failing to identify PUPs and adware? The problem is that from an anti-viruses' view point a Potentially Unwanted Program is exactly that: it's possibly unwanted - but that doesn't mean that it's a dangerous virus or piece of malware. Your PUP really is just an alternative home page or browser extension meaning that it has a genuine use. But at the same time it can display ads that are really annoying and redirect you to very misleading websites.

Just because you or I prefer to stick with Google or Firefox or Bing, there are actually people out there who like, or at least aren't bothered by, the fact that when they Google their nearest hair salon, they are swiftly redirected to a different search engine or they suddenly get pop-up ads from gyt.coreopt.net. Little do they realize that this search engine will have often been populated with Google's results anyway – but that's neither here or there! Besides, most users think that pop-ups are not dangerous, you just close them and that's it but they can promote dodgy products and trick you into downloading them. Some ads may claim that your computer is infected or that someone is spying on you.

There are yet others who can live with the annoyance of pop-up adverts simply because it means that they get free desktop wallpapers. It's all about the trade off.

And it's exactly this grey area that makes it so difficult for your anti-virus software to search and destroy when it comes to adware and PUPs. My advice would be to remove all adware and potentially unwanted programs that can cause those pop-ups from your computer. Very often, such programs come bundled with more sophisticated adware and sometimes even spyware that can monitor your browsing activity. I've listed a few programs that are known to cause those pop-ups on infected computers, PassShow, KeyPlayer. I will update the list when possible. Please note that there are more than one adware and PUP program that can display gyt.coreopt.net. If you have any questions, please leave a comment below. Good luck and be safe online!

Written by Michael Kaur, http://deletemalware.blogspot.com


A guide to removing gyt.coreopt.net pop-ups:

1. First of all, download anti-malware software and run a full system scan. It will detect and remove this infection from your computer. You may then follow the manual removal instructions below to remove the leftover traces of this malware. Hopefully you won't have to do that.





2. Remove gyt.coreopt.net related programs from your computer using the Add/Remove Programs control panel (Windows XP) or Uninstall a program control panel (Windows 7 and Windows 8).

Go to the Start Menu. Select Control PanelAdd/Remove Programs.
If you are using Windows Vista or Windows 7, select Control PanelUninstall a Program.



If you are using Windows 8, simply drag your mouse pointer to the right edge of the screen, select Search from the list and search for "control panel".



Or you can right-click on a bottom left hot corner (formerly known as the Start button) and select Control panel from there.



3. When the Add/Remove Programs or the Uninstall a Program screen is displayed, scroll through the list of currently installed programs and remove the following:
  • Quiknowledge
  • LyricsSay-1
  • Websteroids
  • BlocckkTheAds
  • HD-Plus 3.5
  • and any other recently installed application


Simply select each application and click Remove. If you are using Windows Vista, Windows 7 or Windows 8, click Uninstall up near the top of that window. When you're done, please close the Control Panel screen.


Remove gyt.coreopt.net pop-ups from Google Chrome:

1. Click on Chrome menu button. Go to ToolsExtensions.



2. Click on the trashcan icon to remove BlocckkTheAds, LyricsSay-1, Websteroids, Quiknowledge, HD-Plus 3.5 and other extensions that you do not recognize.



If the removal option is grayed out then read how to remove extensions installed by enterprise policy.




Remove gyt.coreopt.net pop-ups from Mozilla Firefox:

1. Open Mozilla Firefox. Go to ToolsAdd-ons.



2. Select Extensions. Click Remove button to remove BlocckkTheAds, LyricsSay-1, Websteroids, Quiknowledge, HD-Plus 3.5 and other extensions that you do not recognize.




Remove gyt.coreopt.net pop-ups from Internet Explorer:

1. Open Internet Explorer. Go to ToolsManage Add-ons. If you have the latest version, simply click on the Settings button.



2. Select Toolbars and Extensions. Click Remove/Disable button to remove the browser add-ons listed above.

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Favicon What is cacaoweb.exe and how to remove it?
8 Apr 2014, 7:12 pm

Cacaoweb.exe - by CACAOWEB PTY LTD.


What is cacaoweb.exe?


Cacaoweb.exe is a part of Cacaoweb program that is classified as adware and PUP by multiple anti-virus engines, for example Heur.Suspicious and Trojan.DownLoader5.50849. It's not a virus but it can display ads on your computer. It can also download additional components in the background without your permission. This program even adds a firewall exception for the main executable file cacaoweb.exe. This file runs automatically every time Windows starts. To do so, it modifies Windows registry. This file has a valid digital signature. Some variants of this program also installs browser extensions that can be used to collect information about your browsing habits and inject ads into any web page. What is more, it usually comes bundled with other adware and even spyware. Needless to say, this program is not essential for Windows and may cause problems. It can make your web browser run slower or even crash occasionally. I recommend you to remove cacaoweb.exe and related malware from your computer. Scan your computer with recommended anti-malware software.







File name: cacaoweb.exe
Publisher: CACAOWEB PTY LTD
File Location Windows XP: C:\Program Files\cacaoweb\
File Location Windows 7: C:\Users\[User]\AppData\Roaming\cacaoweb\
Startup file: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run → 'cacaoweb'

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Favicon PassShow Virus Removal Guide
7 Apr 2014, 8:35 pm
PassShow is an adware virus that displays ads on infected computers. Ads are labeled "Ads by PassShow". It also install a web browser extension by that name, for example PassShow 1.150. This extension ads a blue circle with a key in it in password fields. It basically shows you the password you just typed in but honestly this can be done without third party add-ons and most sites have already implemented such feature, so you don't need PassShow for that. You probably don't need me to tell you how annoying it is when you're happily surfing the Internet and suddenly you spot annoying ads that you've never seen before. You may have even logged off one evening only to log back in the following morning and find that apparently out of nowhere a brand new home page has mysteriously appeared. If you don't know what I'm talking about then consider yourself lucky. But if you do know exactly what I'm talking about then along with countless other people you've become a victim of an adware program. To remove it from your computer, please follow the steps in the removal guide below.

ads by PassShow

It's certainly happened to me before and like the vast majority of other PassShow victims, I am pretty sure that it's not just me who finds such programs really irritating! Why do I have underlined words on each web page? Why has my home page or search engine changed? I didn't ask for PassShow, did I? Or did I?! Well, no not directly, but read on and we'll take a look at where these adware and Potentially Unwanted Programs came from and what you can do to stop them harassing you in the future.

PsUP.exe and PassShow155.exe are the main executable files of this program. They have been detected as malware by more then ten anti-virus engines: Win32:Agent-ASMU [PUP], Gen:Variant.Adware.Graftor.126142, Adware.Win32.AD150.A, Adware-AddLyrics!4FFC4E4CF1E1, Adware:Win32/AddLyrics. Certain DLL files have been detected as TROJ_GEN.F47V1221 mostly because they can download and install additional programs on your computer without your knowledge.

More often than not PassShow gains access to your PC system when you're downloading another piece of software. A lot of the time, the creators of the program you DO want don't even realize that their software has been bundled with another program. And that's how it manages to inhabit a rather gray area: the publishers of a Potentially Unwanted Program are aware that you probably wouldn't download their software by choice so they take sneaky measures to ensure you download it. The point? Check the License Agreement carefully when you're downloading! PassShow has been found to be bundled with 3rd party software, including Search Protect by Conduit, MyPC Backup, Connect DLC 5 Toolbar.

PUPs are not really malware and they're not viruses but what angers many people is that we already have a browser, home page or toolbar that we're perfectly happy with. That begs the question, why would you want to change? Sure if PassShow promised an enhanced browsing experience you might be tempted to switch but chances are, people who create such viruses are not going to be able to match the big boys, Google or Firefox, for example when it comes to functionality and usability. And that's what makes PUPs potentially unwanted – no one can say for sure that you definitely DON'T want them – you just probably don't. Here are a few tips to help keep you PUP-free.
  • Ensure the software and security patches on your computer are up to date. This is normally automatic but it's worth checking manually
  • Give the funny or X rated videos a miss and avoid downloading wallpapers and emoticons – these are hotbeds of PUPs!
  • Only download programs from sites you trust and don’t download from third party sites
If you have any questions, please leave a comment below. Good luck and be safe online!

Written by Michael Kaur, http://deletemalware.blogspot.com


PassShow removal instructions:

1. First of all, download recommended anti-malware software and run a full system scan. It will detect and remove this infection from your computer. You may then follow the manual removal instructions below to remove the leftover traces of this infection. Hopefully you won't have to do that.





2. Remove PassShow program from your computer using the Add/Remove Programs control panel (Windows XP) or Uninstall a program control panel (Windows 7 and Windows 8).

Go to the Start Menu. Select Control PanelAdd/Remove Programs.
If you are using Windows Vista or Windows 7, select Control PanelUninstall a Program.



If you are using Windows 8, simply drag your mouse pointer to the right edge of the screen, select Search from the list and search for "control panel".



Or you can right-click on a bottom left hot corner (formerly known as the Start button) and select Control panel from there.



3. When the Add/Remove Programs or the Uninstall a Program screen is displayed, scroll through the list of currently installed programs and remove the following:
  • PassShow
  • Show-Password


If you are using Windows Vista, Windows 7 or Windows 8, click Uninstall up near the top of that window. When you're done, please close the Control Panel screen.


Remove PassShow from Google Chrome:

1. Click on Chrome menu button. Go to ToolsExtensions.



2. Click on the trashcan icon to remove the PassShow extension.


Remove PassShow from Mozilla Firefox:

1. Open Mozilla Firefox. Go to ToolsAdd-ons.



2. Select Extensions. Click Remove button to the PassShow extension.


Remove PassShow from Internet Explorer:

1. Open Internet Explorer. Go to ToolsManage Add-ons. If you have the latest version, simply click on the Settings button.



2. Select Toolbars and Extensions. Click Remove/Disable button to remove the PassShow browser add-on.


Associated PassShow Files:
  • C:\Program Files\Passshow\PsUP.exe
  • C:\Documents and Settings\All Users\Application Data\PassShow\IE\common.dll

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Favicon Remove KeyPlayer Ads (Uninstall Guide)
7 Apr 2014, 7:06 pm
KeyPlayer is an adware program that can show you ads labeled "Ads by KeyPlayer" on any webpage. It usually underlines certain words on a web page and then displays a pop-up advertisement. It may also display ads in pop-up windows and when you put your mouse pointer over an image in a webpage. Needless to say, this can be very annoying. Some of the ads it displays might be misleading and redirect you to dodgy sites. If you only know one thing about adware and potentially unwanted programs, you're probably aware that they usually find their way onto your computer by coming packaged as a bundle with some software or a program that you do want. This guide will walk you through removing KeyPlayer from your computer and web browsers.

Ads by KeyPlayer

But what are you to do, if as an innocent user, you need to download some software and you trust the company that created it but you're not crazy about the thought of also installing adware onto your PC? One thing you can try is layering yourself with an additional coat of protection by using an anti-malware program. It prevents whatever you are downloading from changing anything on your computer. Instead it tells you exactly what the software wishes to do and then gives you the option of either moving it out of the sandbox and onto your PC or halting the installation altogether. It would be a really great addition to your antivirus program because most AV engines do not detect potentially unwanted programs because they are not malware per say. However, they are still dangerous and may cause problems.

You should also ensure that your machine is fully up to date and has Microsoft's latest security patches installed as this will offer very good protection against adware or malicious software that could be installed by a 'drive by'. Also extremely important is making sure that you have the latest version of the software produced by other companies that you use. After all, most of us don't just use Windows on our PCs – how many of us use Apple software (iTunes for example) or programs by Adobe (Dreamweaver) and Oracle (Java) too? In fact many IT gurus suggest that to be as safe as possible, anyone with Java on their machine should uninstall it completely as this is prone to attack by exploitive software. If you really must use it make sure that, again, you only have one version on your PC and that it's the absolute latest one. Please note that scammers tend to distribute adware and PUPs in very misleading ways, for example, you can get a pop-up claiming that your Flash Player or Java is out of date. The installer they want to download will install KeyPlayer and similar adware on your computer, not only Flasf player or Java.

How to get rid of this adware? Generally speaking you should be able to do this via the Windows Control Panel. One of the few good things about adware and PUPs is that they are usually pretty easy to uninstall. In this case, the program should be listed as Key Player. But remember, since it comes bundled with other program, it could be listed under a different name. To remove the adware and related malware please use recommended anti-malware program which is very good at catching and eliminating adware and Potentially Unwanted Programs that are not classed as vriuses and therefore sneak through your anti-viruses' normal check. Adware and PUPs such as KeyPlayer can also fool anti-viruses by creating shortcuts on a your desktop to trick the anti-virus into thinking that it's something that you downloaded intentionally. This is another cunning PUP trick: obviously the really nasty viruses don't make themselves quite so easy to find on your machine!

Whilst it's fair to say adware and PUPs are not malicious, they can be a real nuisance. They can also leave your PC vulnerable to attack by something a lot more serious. Stay one step ahead by watching what you download and by always reading software license agreements carefully. To remove it from your computer, please follow the steps in the removal guide below. If you have any questions, please leave a comment below. Good luck and be safe online!

Written by Michael Kaur, http://deletemalware.blogspot.com


KeyPlayer removal instructions:

1. First of all, download recommended anti-malware software and run a full system scan. It will detect and remove this infection from your computer. You may then follow the manual removal instructions below to remove the leftover traces of this infection. Hopefully you won't have to do that.





2. Remove Key Player program from your computer using the Add/Remove Programs control panel (Windows XP) or Uninstall a program control panel (Windows 7 and Windows 8).

Go to the Start Menu. Select Control PanelAdd/Remove Programs.
If you are using Windows Vista or Windows 7, select Control PanelUninstall a Program.



If you are using Windows 8, simply drag your mouse pointer to the right edge of the screen, select Search from the list and search for "control panel".



Or you can right-click on a bottom left hot corner (formerly known as the Start button) and select Control panel from there.



3. When the Add/Remove Programs or the Uninstall a Program screen is displayed, scroll through the list of currently installed programs and remove the following Key Player.



If you are using Windows Vista, Windows 7 or Windows 8, click Uninstall up near the top of that window. When you're done, please close the Control Panel screen.


Remove KeyPlayer from Google Chrome:

1. Click on Chrome menu button. Go to ToolsExtensions.



2. Click on the trashcan icon to remove the KeyPlayer extension.


Remove KeyPlayer from Mozilla Firefox:

1. Open Mozilla Firefox. Go to ToolsAdd-ons.



2. Select Extensions. Click Remove button to the KeyPlayer extension.


Remove KeyPlayer from Internet Explorer:

1. Open Internet Explorer. Go to ToolsManage Add-ons. If you have the latest version, simply click on the Settings button.



2. Select Toolbars and Extensions. Click Remove/Disable button to remove the KeyPlayer browser add-on.


Associated KeyPlayer Files:
  • C:\Documents and Settings\All Users\Application Data\KeyPlayer
  • C:\Documents and Settings\All Users\Application Data\KeyPlayer\IE\common.dll

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Favicon Remove lpcloudbox410.com pop-up ads (Uninstall Guide)
4 Apr 2014, 10:07 pm
lpcloudbox410.com pop-up ads are not only extremely annoying but also misleading and potentially unwanted because most of them distribute DomaIQ adware installers. Detection ratio isn't very good for this PUP and adware installer which means your antivirus might not detect it. Some other detection names: PUA.Lollipop!, Win32:Installer-U [PUP], PUP.Optional.BundleInstaller.A, PUP/MultiToolbar.A. Besides, such installers are updated rather often, so instead of downloading them close misleading pop up ads immediately. Of course, the fact that you are getting lpcloudbox410.com pop-ups on your computer means that the system is already infected with adware or PUP. Since this infection is not the same for everyone you will have to identify the culprit yourself or even better run a full system scan with anti-malware software. One way or another, I wrote a short guide to removing lpcloudbox410.com pop up ads and related malware from your computer.
You are currently browsing the web with Google Chrome and your Video Player might be outdated
lpcloudbox410.com pop up ads

Depending on the adware program you have on your computer, misleading ads might tell you that your Video Player might be outdated or that a Flash player update is required. Both pop ups are fake if you actually choose to update it then you will download DomaIQ. This installer will download Flash Player for you just as it says, however, at the same time it will install adware and PUPs on your computer. It may even hijack your web browser, install malicious extensions and browser helper objects. Most of them are used either to display ads or track your browsing habits. If you think that you need to update your Flash player download the latest version from the official site only. Because seriously, I bet you don't want to end up installing a bunch of malware on your computer.

Now for the lpcloudbox410.com pop up ads, I've identify a few adware porgrams that display these ads. I will update the list if I find new adware or PUP. If you have any questions, please leave a comment below. Good luck and be safe online!

Written by Michael Kaur, http://deletemalware.blogspot.com


A Guide to Removing lpcloudbox410.com:

1. First of all, download anti-malware software and run a full system scan. It will detect and remove this infection from your computer. You may then follow the manual removal instructions below to remove the leftover traces of this malware. Hopefully you won't have to do that.





2. Remove lpcloudbox410.com related programs from your computer using the Add/Remove Programs control panel (Windows XP) or Uninstall a program control panel (Windows 7 and Windows 8).

Go to the Start Menu. Select Control PanelAdd/Remove Programs.
If you are using Windows Vista or Windows 7, select Control PanelUninstall a Program.



If you are using Windows 8, simply drag your mouse pointer to the right edge of the screen, select Search from the list and search for "control panel".



Or you can right-click on a bottom left hot corner (formerly known as the Start button) and select Control panel from there.



3. When the Add/Remove Programs or the Uninstall a Program screen is displayed, scroll through the list of currently installed programs and remove the following:
  • Quiknowledge
  • LyricsSay-1
  • Websteroids
  • BlocckkTheAds
  • HD-Plus 3.5
  • and any other recently installed application


Simply select each application and click Remove. If you are using Windows Vista, Windows 7 or Windows 8, click Uninstall up near the top of that window. When you're done, please close the Control Panel screen.


Remove lpcloudbox410.com related extensions from Google Chrome:

1. Click on Chrome menu button. Go to ToolsExtensions.



2. Click on the trashcan icon to remove BlocckkTheAds, LyricsSay-1, Websteroids, Quiknowledge, HD-Plus 3.5 and other extensions that you do not recognize.



If the removal option is grayed out then read how to remove extensions installed by enterprise policy.




Remove lpcloudbox410.com related extensions from Mozilla Firefox:

1. Open Mozilla Firefox. Go to ToolsAdd-ons.



2. Select Extensions. Click Remove button to remove BlocckkTheAds, LyricsSay-1, Websteroids, Quiknowledge, HD-Plus 3.5 and other extensions that you do not recognize.




Remove lpcloudbox410.com related add-ons from Internet Explorer:

1. Open Internet Explorer. Go to ToolsManage Add-ons. If you have the latest version, simply click on the Settings button.



2. Select Toolbars and Extensions. Click Remove/Disable button to remove the browser add-ons listed above.

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Favicon How to Remove Quiknowledge (Uninstall Guide)
4 Apr 2014, 6:56 pm
If you've just found out that Quiknowledge has snuck its way onto your PC then your first thought is most likely 'how do I get rid of this without causing any damage to my operating system?' Although it's not really a form of malware or a virus, it is generally considered unwanted because it's so annoying! As you probably already noticed that this adware/PUP injects ads by underlying certain words on a web page. Ads by Quiknowledge may show up on pretty much every web page. What is more, those ads promote dodgy products or may even redirect you to phony websites, so don't click on those ads!

The problem with this adware or PUP.Optional.Quiknowledge.A not being considered a virus is that it can get away with using deceptive ways of installing itself on your computer. It usually comes bundled with other programs, mostly adware and browser hijackers.

Ads by Quiknowledge
Quiknowledge is considered undesirable because it uses underhand methods to install itself on your machine. Many PUPs including this one do not include a normal uninstallation method either - after all, the creator knows you probably won't want their program and so will make it as difficult as possible for you to get rid of it.

Potentially Unwanted Programs are usually lacking in any useful quality. They may exist purely for the sake of distributing advertising or they may have been created to redirect you to websites of the publisher's choosing. Even the PUPs that purport to be practical - such as toolbars are pretty pointless. After all - which would you rather use; the toolbar that comes with your browser of choice or one created by a far less established third party?

As mentioned above, Quiknowledge is not virus but it can still potentially cause harm by accessing your personal data. Other hazards can include:
  • It can monitor your browsing activity
  • It can collect information such as search terms and visited webites
  • It can show you annoying pop-up ads - which may even contain misleading information
  • It can alter your browser settings, leaving you open to virus infection or attack
  • It can make your computer run slower or cause your browser to keep crashing
Well that's just 5 good reasons to get rid of Quiknowledge as quickly as possible. So how do you do it? Go to your PC's Start Menu and select Control Panel then Add/Remove Programs. Note that if you are using Windows Vista or Windows 7 after you've selected the Control Panel you'll need to choose Uninstall a Program. Take a good look at the list of installed programs. See something you don't recognize? If in doubt use Google or another search engine to check out whether you actually need it. If you don't want it, simply select the program and hit Remove. In Windows Vista and Windows 7 click Uninstall. Please note that this may not be listed as Quiknowledge. As I said, sometimes it comes bundled with other programs.

If you find that even after you've removed the PUP your computer is still running slower than usual you will probably need to repair your browser as the PUP may have left add-ons or extensions behind it. To remove this adware/PUP from your computer, please follow the steps in the removal guide below. If you have any questions, please leave a comment below. Good luck and be safe online!

Written by Michael Kaur, http://deletemalware.blogspot.com


A Guide to Removing Quiknowledge:

1. First of all, download anti-malware software and run a full system scan. It will detect and remove this infection from your computer. You may then follow the manual removal instructions below to remove the leftover traces of this malware. Hopefully you won't have to do that.





2. Remove Quiknowledge related programs from your computer using the Add/Remove Programs control panel (Windows XP) or Uninstall a program control panel (Windows 7 and Windows 8).

Go to the Start Menu. Select Control PanelAdd/Remove Programs.
If you are using Windows Vista or Windows 7, select Control PanelUninstall a Program.



If you are using Windows 8, simply drag your mouse pointer to the right edge of the screen, select Search from the list and search for "control panel".



Or you can right-click on a bottom left hot corner (formerly known as the Start button) and select Control panel from there.



3. When the Add/Remove Programs or the Uninstall a Program screen is displayed, scroll through the list of currently installed programs and remove the following:
  • Quiknowledge
  • LyricsSay-1
  • BlocckkTheAds
  • HD-Plus 3.5
  • and any other recently installed application


Simply select each application and click Remove. If you are using Windows Vista, Windows 7 or Windows 8, click Uninstall up near the top of that window. When you're done, please close the Control Panel screen.


Remove Quiknowledge related extensions from Google Chrome:

1. Click on Chrome menu button. Go to ToolsExtensions.



2. Click on the trashcan icon to remove BlocckkTheAds, LyricsSay-1, Quiknowledge, HD-Plus 3.5 and other extensions that you do not recognize.



If the removal option is grayed out then read how to remove extensions installed by enterprise policy.




Remove Quiknowledge related extensions from Mozilla Firefox:

1. Open Mozilla Firefox. Go to ToolsAdd-ons.



2. Select Extensions. Click Remove button to remove BlocckkTheAds, LyricsSay-1, Quiknowledge, HD-Plus 3.5 and other extensions that you do not recognize.




Remove Quiknowledge related add-ons from Internet Explorer:

1. Open Internet Explorer. Go to ToolsManage Add-ons. If you have the latest version, simply click on the Settings button.



2. Select Toolbars and Extensions. Click Remove/Disable button to remove the browser add-ons listed above.


Associated Quiknowledge Files:

C:\Program Files\Quiknowledge\IE\QuiknowledgeClientIE.dll
C:\Program Files\Quiknowledge\Service\qksvc.exe

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Favicon Remove "Related Searches" pop-up (Uninstall Guide)
25 Mar 2014, 5:54 pm
"Related Searches" pop-ups appear when the system is infected with potentially unwanted programs (PUPs) or adware. They usually appear at the right side of the screen and needless to say can be very annoying. A PUP is a program that, although it may not be as malicious or dangerous to your online safety as some of the other types of malware out there, can still display some undesirable characteristics. In this case the PUP/adware offers Related Searches pop-ups. To remove those pop-ups and associated adware or PUPs from your computer, please follow the steps in the removal guide below.


You've probably come across PUP/adware before - annoying pop-up windows and targeted advertising, and there is often a blurred line between this and PUPs. We've stated that PUPs may not be as obviously harmful as other forms of malware but some strains can cause potential security issues for your PC in an indirect way. They may monitor certain information or the pop-up ads that they display may be infected with spyware - and that is definitely something you don't want on your computer. Chances are you don't want or need the pop-ups and other modules that the PUP has installed on your machine so it's recommended that you delete a PUP if you're sure that you don't want it. There are more then one PUP/adware that may display those pop-ups. So, it's not the same for everyone. You will have to identify the offending program yourself. Below you will find a list of PUPs that are known to display those pop-ups.


Most users this it's a virus but it's not. Despite this, Potentially Unwanted Programs are not technically Malware or Trojan Horses, however decent antivirus software should still detect and remove a PUP.

Due to their very nature and the fact that their makers know that you probably wouldn't want pop-ups on your computer PUPs are normally installed surreptitiously using rather backhanded - some may say dishonest - methods. Some PUPs are promoted via certain websites however generally speaking they are installed by being bundled with another software program - usually one that is completely unrelated. Peer-to-peer downloads, movies, music and videos and other often-free applications are prime examples of downloads that can be compromised by a PUP.

The problem can be further compounded by the fact that some Potentially Unwanted Programs do not include a way of uninstalling them. Others might not uninstall themselves completely. It is for this reason that it is highly advisable that you install a reputable anti-malware program on your PC and use it to delete the PUP that is displaying "Related Searches" pop-ups.

It stands to reason that to avoid downloading a Potentially Unwanted Program you should, not only have an anti-malware program on your machine but that you should be careful when choosing what to download. If you are serious about minimizing your exposure to PUPs and adware you need to refrain from downloading programs from non-official websites. If you do need to download something make sure you go direct to the publisher's own site, or use one of the trustworthy download sites that can be found online. These should be free of PUPs although even reputable programs may have been targeted and bundled with a PUP without the owner's knowledge.

If you take your online safety seriously, you don't want a slow running computer, and you like to have control over what is and isn't installed on your computer, you need a decent anti-malware and you need to check download agreements properly. If you have any questions, please leave a comment below. Good luck and be safe online!

Written by Michael Kaur, http://deletemalware.blogspot.com


Related Searches pop-up removal instructions:

1. First of all, download anti-malware software and run a full system scan. It will detect and remove this infection from your computer. You may then follow the manual removal instructions below to remove the leftover traces of this malware. Hopefully you won't have to do that.





2. Remove "Related Searches" related programs from your computer using the Add/Remove Programs control panel (Windows XP) or Uninstall a program control panel (Windows 7 and Windows 8).

Go to the Start Menu. Select Control PanelAdd/Remove Programs.
If you are using Windows Vista or Windows 7, select Control PanelUninstall a Program.



If you are using Windows 8, simply drag your mouse pointer to the right edge of the screen, select Search from the list and search for "control panel".



Or you can right-click on a bottom left hot corner (formerly known as the Start button) and select Control panel from there.



3. When the Add/Remove Programs or the Uninstall a Program screen is displayed, scroll through the list of currently installed programs and remove the following:
  • LyricsSay-1
  • Websteroids
  • BlocckkTheAds
  • HD-Plus 3.5
  • and any other recently installed application


Simply select each application and click Remove. If you are using Windows Vista, Windows 7 or Windows 8, click Uninstall up near the top of that window. When you're done, please close the Control Panel screen.


Remove "Related Searches" related extensions from Google Chrome:

1. Click on Chrome menu button. Go to ToolsExtensions.



2. Click on the trashcan icon to remove BlocckkTheAds, LyricsSay-1, Websteroids, HD-Plus 3.5 and other extensions that you do not recognize.



If the removal option is grayed out then read how to remove extensions installed by enterprise policy.




Remove "Related Searches" related extensions from Mozilla Firefox:

1. Open Mozilla Firefox. Go to ToolsAdd-ons.



2. Select Extensions. Click Remove button to remove BlocckkTheAds, LyricsSay-1, Websteroids, HD-Plus 3.5 and other extensions that you do not recognize.




Remove "Related Searches" related add-ons from Internet Explorer:

1. Open Internet Explorer. Go to ToolsManage Add-ons. If you have the latest version, simply click on the Settings button.



2. Select Toolbars and Extensions. Click Remove/Disable button to remove the browser add-ons listed above.

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Favicon HEUR.Trojan.Win32.Generic Removal Guide
22 Mar 2014, 9:31 pm

What is HEUR.Trojan.Win32.Generic?

HEUR.Trojan.Win32.Generic is a detection name used by heuristic anti-virus engines to detect files that contain trojan-like code or behavior. HEUR stands for heuristic. Trojan, pretty obvious really, it's a type of malware. Win32 means that it basically targets Windows systems. And Generic means that antivirus engine cannot associate the detected file with any known Trojan family. Here's an example of an antivirus program detecting Virus: HEUR.Trojan.Win32.Generic:

A heuristic scan is usually used to detect new malware in your system that have not yet been detected by your AV database that you hopefully update every day. If you don't then you really should. It might be a new Trojan horse but it may also be a false positive. This detection is often very confusing but even if it's a false positive it's always good to know that your anti-virus program has found some suspicious programs or processes that need your attention. Since it's probably a new piece of malicious code antivirus programs can fail to remove HEUR.Trojan.Win32.Generic from the system. What makes things even worse is that it usually comes bundled with rootkits, Backdoor.Multi.Zaccess.gen, Sirefef or TDSS for instance. Antivirus can't properly remove the new Trojan and at the same time rootkits are hiding its presence in the system. If your antivirus cannot remove it, it will constantly show you notifications about this new infection. I strongly advise you to take such notifications very seriously; otherwise you may end up with identity theft or may even lose your money. Many of us have felt the unpleasant effects of being a victim of cyber crime. Sometimes we're just plain unlucky but on other occasions we may have unknowingly triggered something that does us harm by an action we have taken. Whilst there are many forms of malicious software, the one we're talking about today is definitely very dangerous.

HEUR.Trojan.Win32.Generic is normally created to cheat you out of your hard earned cash and cyber criminals have no shortage of ways to achieve this. As online security gets more stringent and public knowledge has increased, in the last few years these criminals have had to adopt increasingly inventive ways to part us with our money. One of the new malware kids on the block is zero day Trojans with rootkit modules.

What is more, since it's a generic detection you can't really know what exactly this Trojan is capable of. For example, it can download and install more malware on your computer, let's say rogue security programs. You know those bogus software programs that seem to be helpful from a security point of view, but in actual fact, they are not. This unhelpfulness springs from the fact that rogue anti-virus software is masquerading as genuine anti-virus or security software. It will display misleading alerts with an aim to frightening you into taking part in a fraudulent transaction. Put simply, rogue anti-virus software's goal is to deceive you into thinking that your PC is infected with dangerous malware and then tricking you into buying its useless security software. So, you get the idea, HEUR.Trojan.Win32.Generic will probably try to install some other malicious programs on your computer, not necessarily rogue programs of course but also spyware, adware, worms, etc.

Once installed, this Trojan horse will stay in your system and continually send commands to remote web servers. One of the annoying characteristic of this type of malware is that it embeds itself deep into your operating system, making it tricky to uninstall or remove.

So how do you protect yourself? Think before you click. Don't download from unknown sources and don't open links in mails from senders you don't know. Stay alert and stay safe. Because it's a type of malware that even fully updated antivirus program can fail to detect. To remove HEUR.Trojan.Win32.Generic from your computer, please follow the steps in the removal guide below. If you have any questions, please leave a comment below. Good luck and be safe online!

Written by Michael Kaur, http://deletemalware.blogspot.com


HEUR.Trojan.Win32.Generic removal instructions:

1. First of all, download recommended anti-malware software and run a full system scan. It will detect and remove this infection from your computer.





2. Download and run TDSSKiller. Press the button Start scan for the utility to start scanning.



3. Wait for the scan and disinfection process to be over. Then click Continue. Please reboot your computer after the disinfection is over.



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Favicon Remove utop.it browser hijacker (Uninstall Guide)
20 Mar 2014, 5:55 pm
Utop.it browser hijacker, otherwise known as simply the utop.it virus, is an adware/PUP infection that takes over all web browses as homepage and default search engine provider. Once installed, it will set your homepage and search engine to http://wow.utop.it (Wow Search). Please note, wow search is not the only search engine name that comes under the utop.it domain. There are multiple subdomains with different names, so in your case the search engine name might be different. It changes default browser settings using potentially unwanted web browser extensions. I've found at least three extensions that can change your default search engine called Plugins, Download and High Solution. I'm pretty sure there are even more with random names. Potentially unwanted programs and extensions are downloaded onto your PC without it making it clear beforehand that you're doing so. So that's a rather underhand technique we're looking at right there, but does this mean that a Potentially Unwanted Program is actually malware or a virus?


We need to look a little deeper into this in order to discern whether or not utop.it is malware. On the surface it looks like it, purely due to the very way in which it rather sneakily downloads itself. However, the majority of PUPs, including this one, are not harmful viruses and they're not key loggers which capture what you're typing in order to steal your data or passwords. So what's the deal?

Chrome web browser hijacked by wow search (http://wow.utop.it):


It simply display ads on your computer and may also gather some information about your browsing habits. A PUP takes its name from the manner in which it presents itself. It's called a program because in most cases it really is: it has some kind of practical use and it works. So why is it Potentially Unwanted? This where the difference with malware lies; because a PUP doesn't exhibit any real harmful behavior, yet is still not something that you've downloaded by choice, it falls into a rather grey area of being merely 'potentially unwanted'. In fact the creators of PUPs react very strongly to their product being labeled as malware and argue that their program is actually useful – regardless of the fact that you didn't actually know you were downloading it in the first place. It is their hope that you will learn to love their PUP! Cute.

And so, yes, there are aspects of PUPs that can be considered useful; for example a utop.it instant search widget. So that begs the question, why could this program be unwanted? Well scratch beneath the surface and you'll find that the majority of Potentially Unwanted Programs are actually quite annoying.


So, whilst utop.it browser hijacker might not be the worst thing to have installed on your computer it's probably fair to say that it's not the best either. Even if you are quite at home with your new browser or tool bar initially it might not be all that long before you start to go off it quite rapidly.

Browser hijackers and PUPs are often very fond of altering your browser settings and changing your home page to one of the creator's choice. They can also change your default search engine, and display pop-up adverts. Being redirected is annoying and pop-up ads can drive you to distraction. To conclude, the line between malware and PUPs is quite a blurry one.

The majority of browser hijackers and PUPs are easy to remove through your Windows Control Panel. However because of their existence somewhere slightly off the malware spectrum many antiviruses don't pick up on PUPs. Especially, rogue web browser extensions. Therefore if you want to ensure your online safety – and your sanity – you should scan your computer with recommended anti-malware software. To remove this browser hijacker from your computer, please follow the steps in the removal guide below. If you have any questions, please leave a comment below. Good luck and be safe online!

Written by Michael Kaur, http://deletemalware.blogspot.com


Utop.it removal instructions:

1. First of all, download recommended anti-malware software and run a full system scan. It will detect and remove this infection from your computer. You may then follow the manual removal instructions below to remove the leftover traces of this infection. Hopefully you won't have to do that.





2. Remove utop.it related programs from your computer using the Add/Remove Programs control panel (Windows XP) or Uninstall a program control panel (Windows 7 and Windows 8).

Go to the Start Menu. Select Control PanelAdd/Remove Programs.
If you are using Windows Vista or Windows 7, select Control PanelUninstall a Program.



If you are using Windows 8, simply drag your mouse pointer to the right edge of the screen, select Search from the list and search for "control panel".



Or you can right-click on a bottom left hot corner (formerly known as the Start button) and select Control panel from there.



3. When the Add/Remove Programs or the Uninstall a Program screen is displayed, scroll through the list of currently installed programs and remove the following:
  • utop.it
  • Plugins
  • Download
  • High Solution
If you are using Windows Vista, Windows 7 or Windows 8, click Uninstall up near the top of that window. When you're done, please close the Control Panel screen.


Remove utop.it from Google Chrome:

1. Click on Chrome menu button. Go to ToolsExtensions.



2. Remove the following Chrome extensions: Plugins, Download, High Solution and any other recently installed extensions.

3. Then select Settings. Scroll down the page and click Show advanced settings.


4. Find the Reset browser settings section and click Reset browser settings button.


5. In the dialog that appears, click Reset. Close Chrome.

6. Right-click Google Chrome shortcut you are using to open your web browser and select Properties.

7. Select Shortcut tab and remove "http://wow.utop.it..." from the Target field and click OK to save changes. Basically, there should be only the path to Chrome executable file.




Remove utop.it from Mozilla Firefox:

1. Open Mozilla Firefox. In the URL address bar, type about:config and hit Enter.



Click I'll be careful, I promise! to continue.



In the search filter at the top, type: utop.it

Now, you should see all the preferences that were changed by wow.utop.it. Right-click on the preference and select Reset to restore default value. Reset all found preferences!

4. Right-click the Mozilla Firefox shortcut you are using to open your web browser and select Properties.

5. Select Shortcut tab and remove "http://wow.utop.it..." from the Target field and click OK to save changes. Basically, there should be only the path to Firefox executable file.




Remove utop.it from Internet Explorer:

1. Open Internet Explorer. Go to ToolsManage Add-ons.



2. Select Search Providers. First of all, choose Live Search search engine and make it your default web search provider (Set as default).

3. Select Wow Search and click Remove to remove it. Close the window.

4. Right-click the Internet Explorer shortcut you are using to open your web browser and select Properties.

5. Select Shortcut tab and remove "http://wow.utop.it..." from the Target field and click OK to save changes. Basically, there should be only the path to Internet Explorer executable file.



6. Finally, go to ToolsInternet Options and restore your home page to default. That's it!

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Favicon SelectNGo Ads Removal Guide
20 Mar 2014, 3:00 pm
If you've recently found a mystery web browser extension or strange SelectNGo ads on your computer it's probably safe to say that you've been bitten by a PUP. A what? A PUP: otherwise known as a Potentially Unwanted Program. Some anti-virus engines may detect it as an adware but most AV programs will flag it as a PUP. If you've heard of PUPs before you may know that they're installed as a bundle that has been sneakily packaged with a program that you do actually want to download.

Here's an example of an advertisement you may see when your computer is infected with this adware/PUP. As you can see, it double underlines certain words on a web page and when you hover over them you are presented with "Ads by SelectNGo". Sometimes such ads can be very irrelevant and redirect users to dubious websites.


No matter how reputable the program you download is, it can still be an unwitting victim of a PUP. As an example, Adobe and Oracle have both been past victims of PUP bundling. Publishers are obviously aware of such fake Flash Player update sites but they can't really block all of them since scammers use create hundreds of them each day.

So what do you do if you want/need some software and you trust the publishers but you don't want to run the risk of installing SelectNGo adware? One action you can take is to make sure that you are downloading software from the official website. Sites like Cnet are trustworthy but unfortunately most of them use their own installers bundled with "offers", please read the full story here. You can also use a piece of software which stops the program from making any alterations to your computer. It tells you what actions the program you're downloading wants to take and then gives you the choice of either transferring the program from the sandbox and onto your machine or choosing to forget the installation altogether. You may think it's a waste of time but trust me even the most popular programs are nowadays bundled with adware, browser hijackers and PUPs.

You should also take extra precautions by installing the latest security patches from Microsoft as these are an excellent defense against malicious software that has been installed by a 'drive by' installation. And it also goes without saying that you should make sure that you have the latest versions of, and updates from, any other software companies that you may come into contact with. It's often not just Microsoft that us PC users are using on our Windows based computers but software from other companies such as Apple (iTunes), Adobe (Dreamweaver, Flash etc) and Oracle (Java).

Luckily SelectNGo ads pretty easy to take care of and you can usually deal with them via your Windows 'remove' or 'uninstall' options. However, some variants of this adware/PUP are bundled with other programs and may not be even listed on your computer. What is more, this PUP may download and install more dubious programs on your computer. That's why sownloading a top flight anti-malware program is also an excellent idea. It will detect SelectNGo adware and any related programs that may be causing other problems on your computer. For example, very often adware programs have spyware modules and may spy on you while you surf the web. If you don't have a reputable ant-malware program on your PC then you're really asking for trouble. Download one and run a scan. Many run-of-the-mill antiviruses don't pick up PUPs but a top of the range one will. This is because if the Potentially Unwanted Program has created a shortcut on your desktop some antiviruses think it's been downloaded on purpose and that you actually want it. To remove SelectNGo ads and associated adware files from your computer, please follow the steps in the removal guide below. If you have any questions, please leave a comment below. Good luck and be safe online!

By the way, PUPs are not normally malicious but they can be annoying and they can leave you vulnerable to more serious attacks. Read End User License Agreements carefully when downloading and uncheck boxes for add-ons and you'll stand a far better chance of staying PUP free!

Written by Michael Kaur, http://deletemalware.blogspot.com


SelectNGo Ads removal instructions:

1. First of all, download recommended anti-malware software and run a full system scan. It will detect and remove this infection from your computer. You may then follow the manual removal instructions below to remove the leftover traces of this infection. Hopefully you won't have to do that.





2. Remove SelectNGo program from your computer using the Add/Remove Programs control panel (Windows XP) or Uninstall a program control panel (Windows 7 and Windows 8).

Go to the Start Menu. Select Control PanelAdd/Remove Programs.
If you are using Windows Vista or Windows 7, select Control PanelUninstall a Program.



If you are using Windows 8, simply drag your mouse pointer to the right edge of the screen, select Search from the list and search for "control panel".



Or you can right-click on a bottom left hot corner (formerly known as the Start button) and select Control panel from there.



3. When the Add/Remove Programs or the Uninstall a Program screen is displayed, scroll through the list of currently installed programs and remove the following:
  • SelectNGo
  • LyricsSay-1
  • Websteroids
  • BlocckkTheAds
  • HD-Plus 3.5
  • and any other recently installed application


Simply select each application and click Remove. If you are using Windows Vista, Windows 7 or Windows 8, click Uninstall up near the top of that window. When you're done, please close the Control Panel screen.


Remove SelectNGo related extensions from Google Chrome:

1. Click on Chrome menu button. Go to ToolsExtensions.



2. Click on the trashcan icon to remove BlocckkTheAds, LyricsSay-1, Websteroids, SelectNGo, HD-Plus 3.5 and other extensions that you do not recognize.



If the removal option is grayed out then read how to remove extensions installed by enterprise policy.




Remove SelectNGo related extensions from Mozilla Firefox:

1. Open Mozilla Firefox. Go to ToolsAdd-ons.



2. Select Extensions. Click Remove button to remove BlocckkTheAds, LyricsSay-1, Websteroids, SelectNGo, HD-Plus 3.5 and other extensions that you do not recognize.




Remove SelectNGo related add-ons from Internet Explorer:

1. Open Internet Explorer. Go to ToolsManage Add-ons. If you have the latest version, simply click on the Settings button.



2. Select Toolbars and Extensions. Click Remove/Disable button to remove the browser add-ons listed above.



Associated SelectNGo adware Files:
  • C:\Program Files (x86)\SelectNGo\
  • C:\Windows\Tasks\SelectNGo Update.job
Associated SelectNGo adware Windows Registry Information:
  • HKCU\Software\AppDataLow\Software\SelectNGo

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Favicon Remove Right Coupon pop up ads (Uninstall Guide)
19 Mar 2014, 5:27 pm
Right Coupon is a potentially unwanted program that may display pop up ads on your computer and redirect you to dubious websites saying that you've won something. It's detected as adware and PUP by multiple anti-virus engines. Pop up ads by Right Coupon are labeled as "Hot Deals!" or "Hottest Deals!". Users are usually annoyed by the constant pop up ads, so it's not surprising at all that they want to uninstall the program that is generating them as soon as possible. And here comes the tricky part because it won't be necessarily listed on your computer. It has been found to be bundled with 3rd party software. In other words, it may be a part of another program you recently installed. Regardless of the fact that it may potentially be wanted, the fact is that it probably isn't and most of potentially unwanted programs are not much use either. That aside, no matter how much we think we know about protecting ourselves from online fraud and data theft, the fact is that even if PUPs or adware are on the less aggressive end of the scale to, say Trojan Horses, none of us can really be certain what the publishers of any dubious program intend it to do. And just by the very nature of the way PUPs install themselves on your machine (i.e. without your knowledge) means there's a very good chance that the Right Coupon isn't quite as benign as a simple free toolbar or a web browser extension. To remove this PUP/adware from your computer, please follow the steps in the removal guide below.


I hear this all the time, I do not know how, but it has somehow been installed on my computer. If you're like me you'll remember when you knew nothing about technology and the people you asked for help with IT issues would tell you that in order to download a piece of software, or indeed any file or program, was to click install and then continue to hit the 'OK' or 'Next' button until your installation was complete. Yes, those were the good old days of not bothering to read the boring End User License Agreements (EULAs) and skipping your way merrily though a download as quickly as possible. I'm sorry to say that whether that was your own 'technique' of dealing with downloads or someone taught you, it was wrong! The people who create malware, Potentially Unwanted Programs and viruses noticed. And they're take advantage of our carelessness.

And that's perhaps why you're reading this post – because you've found yourself with Right Coupon installed on your computer. Well, I'm here with you – I think End User License Agreements are deadly boring too. But so then is dealing with unwanted browser redirects and dodgy pop-up adverts.

I really meant it when I said knowledge is power in the title. The more you know about your EULA, the more you know about what exactly you're installing on your computer. The point is that the people who create Potentially Unwanted Programs know that they're... well... potentially unwanted. Therefore they need to find a way of sneaking their program onto your PC. Their rather romantic aim is then for you to fall deeply in love with their program (because how can you NOT fall in love with a program offering you discounts?!) and carry on using it rather than immediately uninstalling it.

The majority of PUPs are bundled in with software that you do want. You know you want Program X but you just don't realize that you're getting Potentially Unwanted Program Y thrown in with it too. Because the creators of PUPs take offence to being labeled as malware many of them do make reference to their presence in the EULA. And that's why it's so important to read it and uncheck any boxes for those pesky add-on programs! If you have any questions, please leave a comment below. Good luck and be safe online!

Written by Michael Kaur, http://deletemalware.blogspot.com


Right Coupon pop up ads removal instructions:

1. First of all, download anti-malware software and run a full system scan. It will detect and remove this infection from your computer. You may then follow the manual removal instructions below to remove the leftover traces of this malware. Hopefully you won't have to do that.







Also, please feel free to call us (toll free) and we'll be happy to help you on the phone.


2. Remove Right Coupon related programs from your computer using the Add/Remove Programs control panel (Windows XP) or Uninstall a program control panel (Windows 7 and Windows 8).

Go to the Start Menu. Select Control PanelAdd/Remove Programs.
If you are using Windows Vista or Windows 7, select Control PanelUninstall a Program.



If you are using Windows 8, simply drag your mouse pointer to the right edge of the screen, select Search from the list and search for "control panel".



Or you can right-click on a bottom left hot corner (formerly known as the Start button) and select Control panel from there.



3. When the Add/Remove Programs or the Uninstall a Program screen is displayed, scroll through the list of currently installed programs and remove the following:
  • Right Coupon
  • LyricsSay-1
  • Websteroids
  • BlocckkTheAds
  • HD-Plus 3.5
  • and any other recently installed application


Simply select each application and click Remove. If you are using Windows Vista, Windows 7 or Windows 8, click Uninstall up near the top of that window. When you're done, please close the Control Panel screen.


Remove Right Coupon related extensions from Google Chrome:

1. Click on Chrome menu button. Go to ToolsExtensions.



2. Click on the trashcan icon to remove BlocckkTheAds, LyricsSay-1, Websteroids, Right Coupon, HD-Plus 3.5 and other extensions that you do not recognize.



If the removal option is grayed out then read how to remove extensions installed by enterprise policy.




Remove Right Coupon related extensions from Mozilla Firefox:

1. Open Mozilla Firefox. Go to ToolsAdd-ons.



2. Select Extensions. Click Remove button to remove BlocckkTheAds, LyricsSay-1, Websteroids, Right Coupon, HD-Plus 3.5 and other extensions that you do not recognize.




Remove Right Coupon related add-ons from Internet Explorer:

1. Open Internet Explorer. Go to ToolsManage Add-ons. If you have the latest version, simply click on the Settings button.



2. Select Toolbars and Extensions. Click Remove/Disable button to remove the browser add-ons listed above.

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Favicon Static.icmwebserv.com Pop-up Removal Guide
7 Mar 2014, 8:52 pm
So, two questions: number one - what is static.icmwebserv.com, and number two how to get rid of it? Basically, it's a potentially unwanted program that is accidentally or secretly downloaded onto your computer. Once installed, it randomly displays pop-up ads (see the image below). Most of the time, this PUP/adware displays misleading ads and pushes shady products. If you keep getting such pop-ups, close them and follow the steps in the removal guide below.

Downloaded accidentally, you say? But how could I do that when I know what I'm downloading. Well, sorry to say but whenever you download something, you could potentially be downloading something that you are completely unaware of. And this is exactly how this PUP/adware is distributed. Pop-ups only indicate that your computer is infected, so simply using an ad blocking software probably won't help you and besides it wouldn't be smart to keep adware installed on your computer anyway.

http://static.icmwebserv.com/blank2.html...


A Potentially Unwanted Program is, as the name suggests, something you probably don't really want or need. PUPs are most synonymous with tool bars and they can also redirect your browser or home page to websites of their own choice. As you can see, this particular variant can also display annoying and misleading static.icmwebserv.com pop-ups. Generally speaking such programs are not normally malicious and they usually aren't created with the intent of stealing your data or your identity but they are far from innocent. And besides they are downright annoying too! Some of the ads are unethical to say the least, that's why you won't see them on any other legitimate advertising platform. Scammers create their own ad networks and try to trick users into installing potentially harmful software.

That brings us to the next question: how do you spot a PUP and stop it in its tracks? In order to protect yourself you need to know how PUPs and adware install themselves on your computer - it is only by being extra vigilant that you'll know if you're being targeted.

Usually static.icmwebserv.coms comes bundled with other programs. This is normally down to one of two things: a successful company is reaching out a helping hand to a newcomer by allowing them to package their software with their own installation. However it can often be the case that the more established company has no clue that their product has been bundled with another publisher's software.

This doesn't really matter all that much to you as the end user. All it means really is that when you download Program A, adware that displays static.icmwebserv.com pop ups might be installed alongside it. A perfect example of this is a fake Adobe Flash installer which is also known to install various toolbars, browser hijacker and PUPs.

This all comes down to staying alert when you're installing programs. You need to take your time and restrain yourself from skipping through the End User License Agreement (EULA) – tempting as it is. Read it carefully and check the options on every window in the installation process. In many cases the makers of PUPs do actually admit to bundling them in with the regular software and will announce their presence in the Agreement. True, the wording is often ambiguous and the process may require the ticking and un-ticking of boxes, but by exercising a little care you should be able to deselect any additional programs that are trying to install themselves on your machine.

In order to stop static.icmwebserv.com pop-ups on your computer you need to remove adware and other unwanted programs from your computer. The problem that it usually goes by many different names, so it's not the same for everyone. I listed quite a few apps that are known to display these pop-ups. If you can't find any of them then list all the programs on your computer by install date. Most recently installed ones are probably responsible for displaying static.icmwebserv.com. And don't forget to scan your computer with recommend anti-malware software. Good luck and be safe online!

Written by Michael Kaur, http://deletemalware.blogspot.com


static.icmwebserv.com pop-up removal instructions:

1. First of all, download anti-malware software and run a full system scan. It will detect and remove this infection from your computer. You may then follow the manual removal instructions below to remove the leftover traces of this malware. Hopefully you won't have to do that.





2. Remove static.icmwebserv.com related programs from your computer using the Add/Remove Programs control panel (Windows XP) or Uninstall a program control panel (Windows 7 and Windows 8).

Go to the Start Menu. Select Control PanelAdd/Remove Programs.
If you are using Windows Vista or Windows 7, select Control PanelUninstall a Program.



If you are using Windows 8, simply drag your mouse pointer to the right edge of the screen, select Search from the list and search for "control panel".



Or you can right-click on a bottom left hot corner (formerly known as the Start button) and select Control panel from there.



3. When the Add/Remove Programs or the Uninstall a Program screen is displayed, scroll through the list of currently installed programs and remove the following:
  • PirritSuggestor
  • LyricsSay
  • Websteroids
  • Pirrit
  • HD-Plus 3.5
  • and any other recently installed application


Simply select each application and click Remove. If you are using Windows Vista, Windows 7 or Windows 8, click Uninstall up near the top of that window. When you're done, please close the Control Panel screen.


Remove static.icmwebserv.com pop-ups from Google Chrome:

1. Click on Chrome menu button. Go to ToolsExtensions.



2. Click on the trashcan icon to remove LyricsSay, PirritSuggestor, Websteroids, HD-Plus 3.5 and other extensions that you do not recognize.




Remove static.icmwebserv.com pop-ups from Mozilla Firefox:

1. Open Mozilla Firefox. Go to ToolsAdd-ons.



2. Select Extensions. Click Remove button to remove LyricsSay, PirritSuggestor, Websteroids, HD-Plus 3.5 and other extensions that you do not recognize.




Remove static.icmwebserv.com pop-ups from Internet Explorer:

1. Open Internet Explorer. Go to ToolsManage Add-ons. If you have the latest version, simply click on the Settings button.



2. Select Toolbars and Extensions. Click Remove/Disable button to remove the browser add-ons listed above.

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Favicon Windows Protection Booster Removal Guide
5 Mar 2014, 8:05 pm
Windows Protection Booster is a rogue anti-virus program from the Rogue:Win32/FakeVimes malware family. Firstly, rogue anti-virus software are programs that are, as the name suggests, fake anti-virus programs. They look real, they might even act real but the truth is very different. So what's the actual point of rogue anti-virus software? Well, it's normally to con you out of your hard earned cash. This particular variant is displayed as pop-up window which tells you that your PC needs scanning to make sure it has no nasty viruses lurking on it. The fake anti-virus will 'perform' the scan and then – surprise, surprise – tell you that, yes your computer is infected by dangerous malware, for example Trojan.Spy, Backdoor, Email-Worm, etc. Its next move will be to recommend that you upgrade to its full version (for a cost) so it can clean your machine. Rogue anti-virus software prays on our vulnerabilities – especially in an age where we store so much sensitive data online, such as banking information. Of course we don't want to put ourselves at risk, therefore many of us are fooled into paying for the removal of these so-called viruses. So, if you got a warning from this fake program as well, DO NOT buy it and remove it from the system immediately. To remove Windows Protection Booster from your computer, please follow the steps in the removal guide below.


If you already paid for it, please contact your credit card company and dispute the charges. In reality you've just paid for something which has been designed to look like anti-virus software by pretending to scan your laptop or desktop and fake the removal of viruses which weren't there in the first place! The other worrying thing is that you've also just handed over your bank details to someone who profits from making money fraudulently online.

Put simply Windows Protection Booster can be a real pain when you're using your computer. But how does it get on your computer in the first place? Let's take a closer look.

It can be installed when you visit a site that has been infected, or you've downloaded something which has been bundled with it. Other rogue anti-viruses are drive-by downloads. These download and install themselves without any action from you at all. In the majority of cases they do so by exploiting vulnerabilities in your browser, Java and Adobe programs. So, make sure these are updated all the time.

And if you think that you're probably safe from being targeted by Windows Protection Booster because you don't visit 'the sorts of websites' that would likely be infected and you don't do much downloading, think again. Do you use Facebook? Chances are, like many of us, you do. Well here's the thing because not only can browsing the Internet be dangerous but using social networking sites can be too. Be very careful when clicking on shady links even if they were posted by people you know and trust. Social networks are very often used to distributed rogue anti-virus programs and other malware. To learn more, please read Facebook security and privacy best practices.

Social networks have found themselves on the receiving end of a lot of unwanted attention from the creators of rogue anti-virus software and is a major target for many third-party rogue applications. These are designed to subtract your account information from you, by using deceptive tactics. For the most part these look like an added feature which attempts to lure you in by promising that you'll be able to see who views your profile for example. You're desperate to know who's stalking you so you install the app. But what you're really doing is giving the app access to your account and contacts – and it will invite your friends to download it too. So, not only could you have just installed Windows Protection Booster on your PC but your friends could be about to too!

Written by Michael Kaur, http://deletemalware.blogspot.com


Method 1: Windows Protection Booster removal using activation key:

1. Open Windows Protection Booster scanner window. Click the "question mark button" (top right hand corner of the scanner window) and select "Register".



You should now see the registration form.

Enter one of the registration keys given below and click Register to activate this rogue security program. Don't worry, this is completely legal since it's not genuine software.

0W000-000B0-00T00-E0001
0W000-000B0-00T00-E0021 ← (new key)
0W000-000B0-00T00-E0002
0W000-000B0-00T00-E0003



Once this is done, you are free to install recommended anti-malware software and remove this malware from your computer.

2. Download recommended anti-malware software and run a full system scan to completely remove this rogue program and related malware from your computer.






Method 2: Windows Protection Booster removal instructions (Safe Mode with Command Prompt):

1. Reboot your computer in "Safe Mode with Command Prompt". As the computer is booting tap the "F8 key" continuously which should bring up the "Windows Advanced Options Menu" as shown below. Use your arrow keys to move to "Safe Mode with Command Prompt" and press Enter key.



2. Login as the same user you were previously logged in with in the normal Windows mode. When done, the Windows Command Prompt will open and you will see a screen similar to the one below.

3. Once the Command Prompt appears type in explorer and hit Enter.



4. The Windows desktop will now appear. When the desktop appears you can then close the Command Prompt window by clicking on the X.

5. Write the text in bold below to Notepad.

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"GuardSoftware" =-

[HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
"Shell"="explorer.exe"




6. Save file as fixshell.reg to your Desktop. NOTE: (Save as type: All files)



7. Double-click on fixshell.reg to run it. Click Yes for Registry Editor prompt window. Click OK.



NOTE: if you can't create the file as explained or you get an error, you can download the shellfix.reg file on a clean computer and burn it on to a CD or save it to a USB drive so that you can transfer the file to the infected computer. Then insert your CD or USB drive and double-click on the shellfix.reg and allow the data to be merged when you are prompted. Once the data has been merged, you can press the OK button and remove the removable media from your computer.

8. Please reboot your computer into the Normal Windows Mode and login as the infected user.

9. Now that you are at your normal Windows desktop, download recommended anti-malware software and run a full system scan. It will detect and remove this infection from your computer.






Method 3: Windows Protection Booster removal instructions (System Restore):

1. Reboot your computer in "Safe Mode with Command Prompt". As the computer is booting tap the "F8 key" continuously which should bring up the "Windows Advanced Options Menu" as shown below. Use your arrow keys to move to "Safe Mode with Command Prompt" and press Enter key.



2. Login as the same user you were previously logged in with in the normal Windows mode. When done, the Windows Command Prompt will open and you will see a screen similar to the one below.

3. Once the Command Prompt appears type in explorer and hit Enter.



4. The Windows desktop will now appear. When the desktop appears you can then close the Command Prompt window by clicking on the X.

5. Once in there, go to Start menu and search for "system restore". Or you can browse into the Windows Restore folder and run System Restore utility from there:

Win XP: C:\windows\system32\restore\rstrui.exe double-click or press Enter
Win Vista/7/8: C:\windows\system32\rstrui.exe double-click or press Enter

6. Select Restore to an earlier time or Restore system files... and continue until you get into the System Restore utility.



7. Select a restore point from well before the Windows Protection Booster appeared, two weeks should be enough.

8. Restore it. Please note, it can take a long time, so be patient.

9. Once restored, restart your computer and hopefully this time you will be able to login (Start Windows normally).

10. At this point, download recommended anti-malware software and run a full system scan to remove this malware from your computer.






Associated Windows Protection Booster Files:
  • C:\Documents and Settings\[User]\Application Data\guard-[random].exe (Windows XP)
  • C:\Users\[User]\AppData\Roaming\guard-[random].exe (Windows 7/8)
Associated Windows Protection Booster Keys:
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run "GuardSoftware"
  • HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Winlogon "Shell"="C:\Users\[User]\AppData\Roaming\guard-[random].exe"

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Favicon ShopGlider Deals Removal Guide
15 Feb 2014, 9:47 pm
ShopGlider Deals usually pops up as a small ad offering various products on popular online stores and other websites. It's classified as an adware or a PUP by multiple anti-malware scanners. Once installed, it adds browser extensions to Chrome, Firefox and IE. These extensions display ads. PUPs - or Potentially Unwanted Programs can be annoying but for the most part they're not as dangerous as a virus or a Trojan however they still can display undesirable effects on your computer. The problem is not so much the ShopGlider Deals itself but the fact that once it's been downloaded it can run various background processes that will slow your computer down. The other possibly irritating thing is that it can flood your computer with loads of annoying pop-up advertisements too. Some of them are irrelevant and some might be even offensive. On top of this, a further slightly dubious aspect, is that the sole intention of a PUP is not usually apparent until it has been installed and run. To remove this adware/PUP from your computer, please follow the steps in the removal guide below.


In the majority of cases your ShopGlider Deals has been downloaded and installed with a legitimate application or program that you did intentionally download. The problem arises from the fact the you are not aware of the additional adware/PUP being installed because you haven't read the End User License Agreement properly. Many EULAs actually tell you when they're also installing another program, however the onus is on you to double check this as the program's publishers very often hide the fact in ambiguous, or unclear, wording.

This is why the PUPs are described as potentially unwanted - because some people actually genuinely do want them and use them. For example toolbars and home pages and search engines can all fall under the banner of PUPs; programs that may have some use. You just might not want to use them. Of course, in some cases, scammers use silent installers to install such unwanted programs without your permission.

So in order to avoid downloading a Potentially Unwanted Program I need to... yes, you know what's coming. You need to be careful what you're downloading, where you're downloading it from - and you need to read that End User License Agreement carefully.

If you think it's easy enough to avoid downloading ShopGlider Deals by simply avoiding disreputable websites, fake Flash player update pages and downloading freebie wallpapers and the like, you might want to think again. The problem is that even genuine, useful programs can come bundled with a Potentially Unwanted Program and adware that later may display ads on your computer. The issue is that because the creators of the PUP or adware know that chances are you wouldn't download it of your own volition, they need to hide it with something that you do want.

On the plus side the creators of PUPs don't recognize, or like to see themselves as, malware so they will refer to the PUP in the downloading agreement as this sets them apart from truly malicious software. So, let's face it, if you want to make sure you're not downloading a potentially, and very likely annoying, program you really do need to suck it up and read that agreement - carefully. Then, make sure you are using fully update and reputable anti-malware software. If you have any questions, please leave a comment below. Good luck and be safe online!

Written by Michael Kaur, http://deletemalware.blogspot.com


ShopGlider Deals removal instructions:

1. First of all, download anti-malware software and run a full system scan. It will detect and remove this infection from your computer. You may then follow the manual removal instructions below to remove the leftover traces of this malware. Hopefully you won't have to do that.





2. Remove ShopGlider Deals related programs from your computer using the Add/Remove Programs control panel (Windows XP) or Uninstall a program control panel (Windows 7 and Windows 8).

Go to the Start Menu. Select Control PanelAdd/Remove Programs.
If you are using Windows Vista or Windows 7, select Control PanelUninstall a Program.



If you are using Windows 8, simply drag your mouse pointer to the right edge of the screen, select Search from the list and search for "control panel".



Or you can right-click on a bottom left hot corner (formerly known as the Start button) and select Control panel from there.



3. When the Add/Remove Programs or the Uninstall a Program screen is displayed, scroll through the list of currently installed programs and remove the following:
  • ShopGlider Deals
  • LyricsSay-1
  • Websteroids
  • 1ClickDownload
  • HD-Plus 3.5
  • and any other recently installed application


Simply select each application and click Remove. If you are using Windows Vista, Windows 7 or Windows 8, click Uninstall up near the top of that window. When you're done, please close the Control Panel screen.


Remove ShopGlider Deals from Google Chrome:

1. Click on Chrome menu button. Go to ToolsExtensions.



2. Click on the trashcan icon to remove ShopGlider Deals, LyricsSay-1, Websteroids, 1ClickDownload, HD-Plus 3.5 and other extensions that you do not recognize.




Remove ShopGlider Deals from Mozilla Firefox:

1. Open Mozilla Firefox. Go to ToolsAdd-ons.



2. Select Extensions. Click Remove button to remove ShopGlider Deals, LyricsSay-1, Websteroids, 1ClickDownload, HD-Plus 3.5 and other extensions that you do not recognize.




Remove ShopGlider Deals from Internet Explorer:

1. Open Internet Explorer. Go to ToolsManage Add-ons. If you have the latest version, simply click on the Settings button.



2. Select Toolbars and Extensions. Click Remove/Disable button to remove the browser add-ons listed above.

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Favicon Ads by Giant Savings Removal Guide
12 Feb 2014, 7:29 pm
Giant Savings is an adware or PUP program that will display hyperlink ads and pop-ups labeled 'Ads by Giant Savings' on your computer. A Potentially Unwanted Program - or PUP to give it its catchy little abbreviation is a program that, whilst some users may find useful, many others find they fail to fall for its dubious charms. But what is Giant Savings exactly and why should you care? Let's take a look.

The definition of a Potentially Unwanted Program, or PUP, is that it is a piece of software that is also downloaded when you download a certain program or application. The crux of the issue here is that you may or may not know that you've downloaded it. And that's exactly what elevates a PUP from an unwanted program to a potentially unwanted one. Whilst not quite on the same level as a virus or a Trojan a PUP is in fact similar to malware in that it can cause you problems once it is downloaded and installed on your PC. It's a PUP because it's usually installed without user's permission and at the same time it's an adware program because it display ads on the infected computer. What is more, it collects certain information about your browsing habits and then use it to deliver more relevant ads, so I guess it would be fair to say it's spyware as well. Needless to say, Giant Savings should be removed from the system as soon as possible.


Giant Savings use bogus web browser extensions to display ads. It's not enough to remove it from your computer through Control panel. You need to remove malicious extensions too. Please note, that this adware/PUP program creates a Windows service that launches another process in the background to check for available updates or even download additional malware on your computer.

How does that PUP/aware end up on my computer? I know, I know, you're usually so careful and you never (or hardly ever) visit dodgy websites. Well, we're sorry to break it to you but the fact is many of us just don't pay enough due care and attention when we're downloading from the Internet. If you download a program online and you fail to read the download, or End User License Agreement, you can't really claim that you know exactly what you're downloading. And that can include not just the program you do want but other unwanted programs too.

We get it; we think End User License Agreements are pretty boring too. In fact they're probably up there with reruns of old reality TV shows on the grand scheme of tedious things, but the truth of the matter is that they count. Giant Savings can be bundled in with the most innocuous and reputable of downloads (for example Cnet) - often without their owner's knowledge - so it really does mean that you need to pay extra attention when you're downloading something from the Internet.

Trust me when I say that you'll be glad you did spend those extra couple of minutes reading that dull and dry agreement. If you get infected by Giant Savings, it could have saved you just as much, if not more time than you will spend uninstalling your new annoying adware or hijacked home page. To remove this adware/PUP from your computer, please follow the steps in the removal guide below. Good luck and be safe online!

Written by Michael Kaur, http://deletemalware.blogspot.com


Ads by Giant Savings removal instructions:

1. First of all, download anti-malware software and run a full system scan. It will detect and remove this infection from your computer. You may then follow the manual removal instructions below to remove the leftover traces of this malware. Hopefully you won't have to do that.





2. Remove Giant Savings related programs from your computer using the Add/Remove Programs control panel (Windows XP) or Uninstall a program control panel (Windows 7 and Windows 8).

Go to the Start Menu. Select Control PanelAdd/Remove Programs.
If you are using Windows Vista or Windows 7, select Control PanelUninstall a Program.



If you are using Windows 8, simply drag your mouse pointer to the right edge of the screen, select Search from the list and search for "control panel".



Or you can right-click on a bottom left hot corner (formerly known as the Start button) and select Control panel from there.



3. When the Add/Remove Programs or the Uninstall a Program screen is displayed, scroll through the list of currently installed programs and remove the following:
  • Giant Savings
  • LyricsSay-1
  • Websteroids
  • HD-Plus 3.5
  • and any other recently installed application


Simply select each application and click Remove. If you are using Windows Vista, Windows 7 or Windows 8, click Uninstall up near the top of that window. When you're done, please close the Control Panel screen.


Remove Ads by Giant Savings from Google Chrome:

1. Click on Chrome menu button. Go to ToolsExtensions.



2. Click on the trashcan icon to remove Giant Savings, LyricsSay-1, Websteroids, HD-Plus 3.5 and other extensions that you do not recognize.




Remove Ads by Giant Savings from Mozilla Firefox:

1. Open Mozilla Firefox. Go to ToolsAdd-ons.



2. Select Extensions. Click Remove button to remove Giant Savings, LyricsSay-1, Websteroids, HD-Plus 3.5 and other extensions that you do not recognize.




Remove Ads by Giant Savings from Internet Explorer:

1. Open Internet Explorer. Go to ToolsManage Add-ons. If you have the latest version, simply click on the Settings button.



2. Select Toolbars and Extensions. Click Remove/Disable button to remove the browser add-ons listed above.

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Favicon Trovigo.com Removal Guide
11 Feb 2014, 8:01 pm
In this article we're going to take a look at trovigo.com browser hijacker, namely; how it's installed, how to remove it and finally, how can you avoid similar browser hijackers and similar infections? So, without further ado, let's get started.

In short, trovigo.com is a browser hijack or a PUP (Potentially Unwanted Porgram). Once installed, it will change your default home page and search engine provider. Something that has found its way on to your computer that you quite likely do not want. So, are PUPs and browser hijackers a threat to your security and should they be deleted? Well, because a PUP is only a potentially unwanted program it may actually be wanted by some people - even if that doesn't include you. But having said that PUPs and browser hijackers can, and often do, include spyware and adware.


The title PUP isn't new. It came about because marketing companies objected to having their programs termed "spyware". The argument was, that in the case of Potentially Unwanted Programs, all the necessary information that allows you to make an informed decision and give your consent to the download is included in the End User License Agreement. However - and here's the "but" - it is widely acknowledged that the vast majority of users don't bother to read these download agreements in enough detail to really know exactly what they are downloading. And that's if they even read them at all. Let's be honest, we're all guilty of skimming through an agreement and just clicking 'ok' to get it over and done with and get to the good part - our chosen download. Browser hijackers like Trovigo and other PUPs are different to other sorts of malware - such as viruses, Trojans, and worms - all of these it is probably safe to assume that nobody wants on their computer!

Well, see above! The whole stealth factor makes the installation of PUPs a somewhat interesting conundrum - and that;s exactly where the potentially unwanted part comes into play. The problem with a PUP is the way that it installs itself on your computer; despite the fact that you may well have consented to downloading it, you might have done so unwittingly. Potentially Unwanted Programs are often bundled in with a program that you do actually want and therefore downloaded in conjunction with that program.

Again, see above! If you want to avoid downloading a browser hijacker onto your computer, you really need to pay attention to what you're downloading. Even reputable programs may be bundled with a PUP and a browser hijacker - often without the publisher's knowledge. The trick is to stop and think whether you really need that download. And if you do, make sure you read the End User License Agreement carefully. Yes, it may be boring, but so is constantly having to deal with unwanted start pages, toolbars and programs that redirect you to websites of their own choosing. And although many standard antivirus programs don't pick up on PUPs and browser hijackers like trovigo.com (because they're only potentially unwanted!) you should still always make sure you have an up-to-date and effective anti-malware program running on your machine. To remove trovigo.com browser hijacker from your computer, please follow the steps in the removal guide below. If you have any questions, please leave a comment below. Good luck and be safe online!

Written by Michael Kaur, http://deletemalware.blogspot.com


Trovigo.com removal instructions:

1. First of all, download recommended anti-malware software and run a full system scan. It will detect and remove this infection from your computer. You may then follow the manual removal instructions below to remove the leftover traces of this infection. Hopefully you won't have to do that.







Also, please feel free to call us (toll free) and we'll be happy to help you on the phone.


2. Remove trovigo.com related programs from your computer using the Add/Remove Programs control panel (Windows XP) or Uninstall a program control panel (Windows 7 and Windows 8).

Go to the Start Menu. Select Control PanelAdd/Remove Programs.
If you are using Windows Vista or Windows 7, select Control PanelUninstall a Program.



If you are using Windows 8, simply drag your mouse pointer to the right edge of the screen, select Search from the list and search for "control panel".



Or you can right-click on a bottom left hot corner (formerly known as the Start button) and select Control panel from there.



3. When the Add/Remove Programs or the Uninstall a Program screen is displayed, scroll through the list of currently installed programs and remove the following programs:
  • Trovigo
  • Search Protect by conduit
  • Yontoo
  • Trovigo Toolbar


If you are using Windows Vista, Windows 7 or Windows 8, click Uninstall up near the top of that window. When you're done, please close the Control Panel screen.


Remove trovigo.com from Google Chrome:

1. Click on Chrome menu button. Go to ToolsExtensions.



2. Click on the trashcan icon to remove SearchNewTab, Trovigo, Trovigo Toolbar, Yontoo, BookmarkTube extensions.



3. Then select Settings. Scroll down the page and click Show advanced settings.


4. Find the Reset browser settings section and click Reset browser settings button.


5. In the dialog that appears, click Reset. That's it!


Remove trovigo.com from Mozilla Firefox:

1. Open Mozilla Firefox. Go to ToolsAdd-ons.



2. Select Extensions. Remove SearchNewTab, Trovigo, Trovigo Toolbar, Yontoo, BookmarkTube browser extensions. Close Add-ons manger.



3. In the URL address bar, type about:config and hit Enter.



Click I'll be careful, I promise! to continue.



In the search filter at the top, type: trovigo

Now, you should see all the preferences that were changed by trovigo.com. Right-click on the preference and select Reset to restore default value. Reset all found preferences!


Remove trovigo.com from Internet Explorer:

1. Open Internet Explorer. Go to ToolsManage Add-ons.



2. Select Search Providers. First of all, choose Live Search search engine and make it your default web search provider (Set as default).

3. Select WebSearch and click Remove to remove it. Close the window.

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