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Malware Removal Instructions
From network security to phishing and malicious software. Whatever problem you have, we're here to help you solve it!...

by Admin, Mountain View (geolocate), published: Fri 30 Jan 2015 10:09:00 PM CET.

Favicon How to Remove Funshopper Ad Malware (Uninstall Guide)
22 Jan 2015, 7:12 pm
Funshopper is an adware program that display adverts on your laptop or desktop when you're connected to the Internet. There are different sorts of adware, some are fairly benign and are easy enough to ignore while other types are far more aggressive and can have a real detrimental effect on your user experience and really interrupt what you're doing. And as anyone who uses the Internet at work – or is an avid online shopper or gamer – can tell you, this is something you could really do without having to deal with.

What is the purpose of Funshopper?

Funshopper is designed for a number of reasons – all of them to benefit the programmer. Now there's a surprise! It can be used to generate income – this is because often adware comes bundled with free software programs and the programmer will use the adware as a means of recouping their development costs. It may also be used to drive traffic to a certain website, or simply as a means of increasing sales for a product or service. This particular sample installs web browser extensions, for example fUnshoopper, and display adverts, new tabs and pop-up windows. It may also redirect you to dodgy websites filled with ads.


What does adware look like?

Adware is displayed in a number of ways. We've all seen online adverts – they look almost like traditional printed media ads: boxes on the sides of the web page we're looking at. Adware also appears as larger banner adverts, as links, or – and this is where adware gets its bad reputation from – as pop-up windows.

Pop-up windows, and their close relation, pop-under windows, are a nightmare to deal with. They constantly reappear, no matter how many times you click the little 'x' in the corner of the window. They are overwhelmingly for second rate products, dodgy weight loss plans, not very interesting online games, or pornographic websites. And you don't need us to tell you how embarrassing it can be if you're in the middle of the office, at home with the family, or, heaven forbid, in the middle of an important presentation to have something X rated suddenly appear on your computer's screen.

So is Funshopper malicious software?

This is a bit of a grey area as not all adware can be considered to be malware. Increasingly adware is utilized by large, reputable businesses or organizations who need to embrace online advertising to make up for the sharp drop in revenue seen by the decrease in effectiveness of traditional or print advertising.

However, tell that to anyone who's ever had their computer infected by the type of adware like Funshopper that displays pop-up ads and you'll be likely to get somewhat of a different response. There really is a difference, though, in an advert that sits quietly on the edges of a webpage telling you about a sale on designer ladies shoes, and a manga cartoon style temptress imploring you to visit an adult website!

How do I protect myself from manga temptresses?

Assuming you want to that is! Seriously though, no one should be using their computer without having an anti-malware program installed. Make sure you have one – and keep it up to date. To remove Funshopper and related malware from your computer, including web browser extensions, please follow the steps in the removal guide below!

If you have any questions, please leave a comment down below. Good luck and be safe online!

Written by Michael Kaur, http://deletemalware.blogspot.com



Funshopper Ads Removal Guide:


1. First of all, download anti-malware software and run a full system scan. It will detect and remove this infection from your computer. You may then follow the manual removal instructions below to remove the leftover traces of this malware. Hopefully you won't have to do that.





2. Remove Zombie News related programs from your computer using the Add/Remove Programs control panel (Windows XP) or Uninstall a program control panel (Windows 7 and Windows 8).

Go to the Start Menu. Select Control PanelAdd/Remove Programs.
If you are using Windows Vista or Windows 7, select Control PanelUninstall a Program.



If you are using Windows 8, simply drag your mouse pointer to the right edge of the screen, select Search from the list and search for "control panel".



Or you can right-click on a bottom left hot corner (formerly known as the Start button) and select Control panel from there.



3. When the Add/Remove Programs or the Uninstall a Program screen is displayed, scroll through the list of currently installed programs and remove the following:
  • Funshopper
  • GoSave
  • deals4me
  • SaveNewaAppz
  • and any other recently installed application


Simply select each application and click Remove. If you are using Windows Vista, Windows 7 or Windows 8, click Uninstall up near the top of that window. When you're done, please close the Control Panel screen.

Remove Funshopper related extensions from Google Chrome:

1. Click on Chrome menu button. Go to ToolsExtensions.



2. Click on the trashcan icon to remove fUnshoopper 5.5, MediaPlayerV1, Gosave, HD-Plus 3.5 and other extensions that you do not recognize.

If the removal option is grayed out then read how to remove extensions installed by enterprise policy.




Remove Funshopper related extensions from Mozilla Firefox:

1. Open Mozilla Firefox. Go to ToolsAdd-ons.



2. Select Extensions. Click Remove button to remove fUnshoopper 5.5, Gosave, MediaPlayerV1, HD-Plus 3.5 and other extensions that you do not recognize.

Remove Funshopper related add-ons from Internet Explorer:

1. Open Internet Explorer. Go to ToolsManage Add-ons. If you have the latest version, simply click on the Settings button.



2. Select Toolbars and Extensions. Click Remove/Disable button to remove the browser add-ons listed above.

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Favicon Remove isearch.omiga-plus.com Hijack Malware (Uninstall Guide)
22 Jan 2015, 6:20 pm
Have you opened your web browser and found a previously unseen home page called isearch.omiga-plus.com? If you answered 'Yes' then, congratulations, you've bagged yourself a browser hijacker! Actually, I'm joking, because browser hijackers are pretty darn annoying. This browser hijacker replaces home page and default search engine provider. It also modifies browser settings so that less computer-savvy users don't know how to get rid of it for good. The trick is that this isearch.omiga-plus.com modifies not only browser settings but also browser shortcuts and even Windows registry. It even has back up plan if you decide to re-install your web browser or at least reset browser settings. That's why I constantly hear people saying that they home pages keep changing to: http://isearch.omiga-plus.com no matter what they do. If you don't know how to remove it as well, please follow the steps in the removal guide below.



You may have heard of browser hijackers before, in which case you probably know that, like most forms of malware, they usually come packaged with another program and will install themselves on your computer along with the program that you are knowingly downloading. However this is not the only source of a browser hijacker as sometimes they can already be installed on a new laptop or desktop when you purchase it.

Let's go back to the browser hijackers that are bundled with another program however - because there are ways of preventing these from sneaking onto your computer. First of all you need to know that it doesn't matter how reputable the software you are downloading is, browser hijackers aren't choosy when it comes to finding a bundle partner and will package themselves with anything from dubious freeware or shareware to genuine, known makes of software.

This doesn't mean that you need to stop downloading software, files, or even games from the Internet, but if you want to prevent isearch.omiga-plus.com from infiltrating your operating system then you need to take a little more care when you do download something.

And that means reading End User License Agreements more closely than usual. Browser hijackers are usually fairly honest about their intentions to install themselves and attention will be drawn to them in the Agreement that comes attached to the program or software you are originally downloading. Therefore, should you not want to run the risk of installing a browser hijacker, it is well worth you taking just a few minutes more to read the small print and see exactly what it is that you are downloading onto your PC.

You should also boost your computer's protective security layer by installing Microsoft's most up to date security patches as these provide a solid defense against 'drive by' malware – software that is installed on your machine when you happen to visit an infected website. It is also important to do regular checks on the other software programs that you have installed on your machine and make sure you have their latest versions installed, as the manufacturers release periodic updates which include the latest security patches.

Finally, you probably don't need us to tell you this, (although you'd be surprised at how many people – and even companies – are lax about their antivirus and anti-malware software) – so we'll say it anyway! Make sure you have a reputable anti-malware software program installed on your computer. Unfortunately a lot of these programs don't stop browser hijacker – because of their 'potentially unwanted' status, but not having security software on your computer is really just asking to be attacked. Don't let browser hijackers – or any type of malware – make you their victim.

If you have questions, please leave a comment down below. I will be more than happy to help you. Good luck and be safe online!

Written by Michael Kaur, http://deletemalware.blogspot.com


Isearch.omiga-plus.com Removal Guide:


1. First of all, download recommended anti-malware software and run a full system scan. It will detect and remove this infection from your computer. You may then follow the manual removal instructions below to remove the leftover traces of this infection. Hopefully you won't have to do that.





2. As this infection is known to be installed by vulnerabilities in out-dated and insecure programs, it is strongly suggested that you use an automatic software update tool to scan for vulnerable programs on your computer.

3. Remove Omiga Plus related programs from your computer using the Add/Remove Programs control panel (Windows XP) or Uninstall a program control panel (Windows 7 and Windows 8).

Go to the Start Menu. Select Control PanelAdd/Remove Programs.
If you are using Windows Vista or Windows 7, select Control PanelUninstall a Program.



If you are using Windows 8, simply drag your mouse pointer to the right edge of the screen, select Search from the list and search for "control panel".



Or you can right-click on a bottom left hot corner (formerly known as the Start button) and select Control panel from there.



4. When the Add/Remove Programs or the Uninstall a Program screen is displayed, scroll through the list of currently installed programs and remove the following:
  • WPM17.8.0.3159
  • Wsys Control
  • Extended Protection
  • eSave Security Control


If you are using Windows Vista, Windows 7 or Windows 8, click Uninstall up near the top of that window. When you're done, please close the Control Panel screen.

Remove isearch.omiga-plus.com from Google Chrome:

1. Click on Chrome menu button. Go to ToolsExtensions.



2. Ensure that the Developer mode checkbox in the top right-hand corner is checked. Go to Chrome extensions directory and delete the folder Extended Protection extension is loaded from.



3. Then select Settings. Scroll down the page and click Show advanced settings.


4. Find the Reset browser settings section and click Reset browser settings button.


5. In the dialog that appears, click Reset. Close Chrome.

6. Right-click Google Chrome shortcut you are using to open your web browser and select Properties.

7. Select Shortcut tab and remove "http://isearch.omiga-plus.com...." from the Target field and click OK to save changes. Basically, there should be only the path to Chrome executable file.



Remove isearch.omiga-plus.com from Mozilla Firefox:

1. Open Mozilla Firefox. In the URL address bar, type about:config and hit Enter.



Click I'll be careful, I promise! to continue.



In the search filter at the top, type: omiga-plus

Now, you should see all the preferences that were changed by Omiga Plus. Right-click on the preference and select Reset to restore default value. Reset all found preferences!

4. Right-click the Mozilla Firefox shortcut you are using to open your web browser and select Properties.

5. Select Shortcut tab and remove "http://isearch.omiga-plus.com...." from the Target field and click OK to save changes. Basically, there should be only the path to Firefox executable file.



Remove isearch.omiga-plus.com from Internet Explorer:

1. Open Internet Explorer. Go to ToolsManage Add-ons.



2. Select Search Providers. First of all, choose Live Search search engine and make it your default web search provider (Set as default).

3. Select Omiga-Plus and click Remove to remove it. Close the window.

4. Right-click the Internet Explorer shortcut you are using to open your web browser and select Properties.

5. Select Shortcut tab and remove "http://isearch.omiga-plus.com...." from the Target field and click OK to save changes. Basically, there should be only the path to Internet Explorer executable file.



6. Finally, go to ToolsInternet Options and restore your home page to default. That's it!

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Favicon How to Remove CTB-Locker Virus and Restore Encrypted Files
21 Jan 2015, 8:20 pm
CTB-Locker is a Trojan-ransom (ransomware) infection that scans your computer for data files and encrypts them so they are not accessible and repairable without the unique encryption key. In order to get the key and decrypt your files you need to send a ransom of $100 or sometimes even more. The ransomware renames files and adds a unique file extension, for example .KUEDIDG, at the end of each encrypted file. CTB-Locker uses very strong encryption algorithms to encrypt files making brute force attacks unrealistic unless you have a super computer. It has a timer that gives you 96 hours (4 days) to pay the ransom. It's unclear what happens when the timer runs out. Cyber criminals say that they will destroy your unique decryption key if you won't pay on time but I don't know if it's true or just a scare tactic. Another improvement is different language localizations for this ransomware. CTB-Locker decryption instructions are now available in German, Dutch, and Italian. Cyber crooks will probably add more languages if this campaign succeeds. All sings indicate that it's a wide-spread malware infection because anyone who buys a certain exploit kit gets the CTB-Locker module and support for a certain amount of time. In other words, you can expect to see multiple attacks performed by different people that's why this ransomware is so dangerous. Those who crated this ransomware can even help you to install and run it.


Once installed, this ransowmare will scan your computer for data files and then encrypt them silently in the background. You won't notice anything unless maybe an increase of CPU usage. Then it will create a file called DecryptAllFiles.txt in Documents folder and display "Your personal files are encrypted by CTB-Locker" message with instructions on how to get your files back. The message reads:

Your documents, photos, databases and other important files have been encryptedwith strongest encryption and unique key, generated for this computer.

Private decryption key is stored on a secret Internet server and nobody can decrypt your files until you pay and obtain the private key.

If you see the main locker window, follow the instructions on the locker. Otherwise, it's seems that you or your antivirus deleted the locker program.

Now you have the last chance to decrypt your files.

Open http://[edited].onion.cab or http://[edited].tor2web.org in your browser. They are public gates to the secret server.

If you have problems with gates, use direct connection:

1. Download Tor Browser from http://torproject.org

2. In the Tor Browser open the http://[edited].onion/
Note that this server is available via Tor Browser only.
Retry in 1 hour if site is not reachable.

Copy and paste the following public key in the input form on server. Avoid missprints.
XXXXXX-XXXXXX-XXXXXX-XXXXXX-XXXXXX-XXXXXX-XXXXXX-XXXXXX
XXXXXX-XXXXXX-XXXXXX-XXXXXX-XXXXXX-XXXXXX-XXXXXX-XXXXXX
XXXXXX-XXXXXX-XXXXXX-XXXXXX-XXXXXX-XXXXXX-XXXXXX-XXXXXX

Follow the instructions on the server.

So, what you basically have to do is install a Tor browser or use a Tor to Web gateway to open a web page with payment information. Then you need to copy and paste public keys that were given to you and pay the ransom. If everything goes well, you will receive your decryption key. At least, this is what cyber criminals say. I personally wouldn't trust them and pay the ransom unless encrypted files are extremely important to me. You can't really know if they will get the decryption key. Think of paying the ransom as your last option.

If you, like most of us these days, spend any amount of time on the Internet then you really need to make it your business to know what threats there are to your online safety – and what precautions you should be taking to protect yourself. These days, being infected by a virus doesn't just mean your computer keeps crashing; it can be far more serious than that. Bank fraud, data corruption and even identity theft can have long lasting ramifications and cause untold stress and misery.

Put simply, you need to be aware of the dangers of malware like CTB-Locker. But that can be easier said than done when there are so many different types of malicious software to contend with. Do you know your spyware from your adware or your rogue security software from your Trojan Horses? Let’s take a closer look at the latter and find out how you can safeguard your data, your identity – and your sanity.

CTB-Locker is a particularly unpleasant type of malware which employs extremely devious tactics in order to install itself on your computer. In fact, you play an important part in that process because CTB-Locker disguises itself as entertaining, interesting or useful programs to convince you that you really have to download them, like, right now! More often than not, it will be in the format of a file attachment in an email or on an instant messenger app. This attachment (or link) will look harmless enough, enticing even, but once you've clicked and opened it, you're setting the wheels in motion for an ensuing technology nightmare.

CTB-Locker has some very destructive character traits. Character traits such as corrupting your data, deleting your files, and logging your keystrokes with an aim to steal personal information such as passwords and bank account details. Some variants of this ransomware even install more malware on your computer and turn it into something called a 'zombie' which basically means that your PC is now under the control of the malware's programmer. And if it sounds like something out of a horror movie – you wouldn't be far wrong, as anyone who's experienced the stress of being infected by a Trojan-ransom can testify.

The moral of the story? Don't be too trusting. Be very careful what attachments you open, and NEVER open files or click links in emails or messages from unknown senders.

If you have any questions, please leave a comment down below. Good luck and be safe online!

Written by Michael Kaur, http://deletemalware.blogspot.com


Step 1: Removing CTB-Locker and related malware:


Before restoring your files from shadow copies, make sure CTB-Locker is not running. You have to remove this malware permanently. Thankfully, there are a couple of anti-malware programs that will effectively detect and remove this malware from your computer.

1. First of all, download and install recommended anti-malware scanner. Run a full system scan and remove detected malware.





Important! If you can't download or run it, please restart your computer in Safe Mode with Networking or Safe Mode and try again.

2. Then, download ESET Online Scanner and run a second scan to make sure there are no other malware running on your computer.

That's it! Your computer should be clean now and you can safely restore your files. Proceed to Step 2.


Step 2: Restoring files encrypted by CTB-Locker virus:


Method 1: The first and best method is to restore your files from a recent backup. If you have been regularly performing backups, then you should use your backups to restore your files.

Method 2: Try to restore previous versions of files using Windows folder tools. To learn more, please read Previous versions of files.

Method 3: Using the Shadow Volume Copies:

1. Download and install Shadow Explorer. Note, this tool is available with Windows XP Service Pack 2, Windows Vista, Windows 7, and Windows 8.

2. Open Shadow Explorer. From the drop down list you can select from one of the available point-in-time Shadow Copies. Select drive and the latest date that you wish to restore from.



3. Righ-click any encrypted file or entire folder and Export it. You will then be prompted as to where you would like to restore the contents of the folder to.



Hopefully, this will help you to restore all encrypted files or at least some of them.

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Favicon Virus renamed and encrypted my files. How to restore them?
20 Jan 2015, 7:13 pm
You've heard of ransomware, you know that it renames and encrypts your files, but do you know what it can actually do to your computer? Yes, ransom malware like CryptoWall, CryptoLocker or CTB Locker show no sign of abating and the more you know about what they can do, the more likely you will be to protect yourself from their threat. And that can only be a good thing!

Ransomware is just about one of the worst things you can have installed on your PC. Malware programmers utilize them for a number of reasons. The main reason, of course, is to encrypt your files and then ask you to pay the ransom which could be $500 or even more. Some users said they had to pay thousands of dollars in order to get files back. Cyber crooks attack companies as well and usually demand impressive amount of money. Very often, ransomware comes bundled with Trojan horses. Trojans might steal your personal information, passwords and bank details by installing a keylogging component on your machine. They are also able to steal data directly from your hard drive or by diverting data before it's reached your server. Other Trojan Horses are created so the programmer is able to take control of your computer, turning it into a sort of clone, or zombie machine, which they will then use to carry out further malicious or illegal actions against other computer users. Such sophisticated malware not only encrypts your files but can also steal your personal information.

Here's an example of Excel files that were renamed and encrypted by CTB Locker ransomware. As you can see, this ransomware uses random extension .mmvkhja. Therefore, these files are simply Excel files that have been encrypted so that you couldn't open them.


Please note that ransom Trojans encrypt files with various extensions.

And if that wasn't enough, how about the ransom malware who download even more malicious software onto your PC, turning it into a malware maelstrom of nightmarish proportions? Or those which have been designed purely with the intention of causing chaos on your computer by corrupting data, deleting files and modifying your operating system.

Do we need to go any further to convince you that protecting your computer against ransom malware and being vigilant when you're online is an absolute necessity? Whatever the intentions of someone using ransomware and Trojans – whether it's for twisted fun or personal gain - you need to protect yourself at all costs.

So just HOW do you protect your PC from ransomware? There are a number of surprisingly easy steps that you can take – here are just five of the simplest ones that we suggest you adopt today.
  • Back up your files. It's one of the most important steps you can take toward protecting your files.
  • Don't open links or attachments in emails if you don't recognize the sender. The same goes for instant messages – ransomware programmers love trying to tempt you through spam mails and messages.
  • Make sure your messenger apps are configured so that they do not open automatically when you log on to your PC.
  • Don't run the .exe file extension in Windows, as Trojans often exploit this. If you need to, make certain that you trust the source.
  • Finally – and crucially - keep your security software fully up to date. That includes both your anti-malware program and any security patches that are released for the software programs you have installed on your computer.
How to decrypt and restore your files?

The first and best method is to restore your data from a backup. If you have been performing backups, then you should use your backups to restore your data. If you don't have backups then you can try Windows file restore program. Some ransom Trojans make copies of your files before encrypting them. Windows might store certain information that can help you to restore at least some of your files. Read the removal guide below to learn how to use Windows restore program. Then there's a program called Shadow Explorer. It's completely free and can help to restore your files via Shadow Volume Copies that are in some cases stored on your hard drive. Please note that some ransomware programs attempt to delete any Shadow Volume Copies on your computer, but sometimes they fails to do so and you can use them to restore your files. For more information on how to restore your files via Shadow Volume Copies, please follow the steps in the removal guide below. If you have any questions, please leave a comment below.

Last, but not least, if there's anything you think I should add or correct, please let me know. It might be a pain but the issue needs to be dealt with – and the way to do it is by not giving in, not paying up and not letting the attackers win.

Written by Michael Kaur, http://deletemalware.blogspot.com


Step 1: Removing ransomware and related malware:


Before restoring your files from shadow copies, make sure that ransomware is not running. You have to remove any malware permanently. Thankfully, there are a couple of anti-malware programs that will effectively detect and remove this malware from your computer.

1. First of all, download and install recommended anti-malware scanner. Run a full system scan and remove detected malware.





Important! If you can't download or run it, please restart your computer in Safe Mode with Networking or Safe Mode and try again.

2. Then, download ESET Online Scanner and run a second scan to make sure there are no other malware running on your computer.

That's it! Your computer should be clean now and you can safely restore your files. Proceed to Step 2.


Step 2: Restoring files encrypted by ransomware virus:


Method 1: The first and best method is to restore your files from a recent backup. If you have been regularly performing backups, then you should use your backups to restore your files.

Method 2: Try to restore previous versions of files using Windows folder tools. To learn more, please read Previous versions of files.

Method 3: Using the Shadow Volume Copies:

1. Download and install Shadow Explorer. Note, this tool is available with Windows XP Service Pack 2, Windows Vista, Windows 7, and Windows 8.

2. Open Shadow Explorer. From the drop down list you can select from one of the available point-in-time Shadow Copies. Select drive and the latest date that you wish to restore from.



3. Righ-click any encrypted file or entire folder and Export it. You will then be prompted as to where you would like to restore the contents of the folder to.



Hopefully, this will help you to restore all encrypted files or at least some of them.

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Favicon Remove couponcouponcoupon.club pop-up ads (Uninstall Guide)
18 Jan 2015, 9:06 pm
Let's cut to the chase: if you've got a couponcouponcoupon.club pop-up on your computer, it is advisable that you take steps to get rid of it as soon as you possibly can because your computer is infected with potentially unwanted programs (PUPs). But what are PUPs and why should you remove them? Well unfortunately, the PUPs that inhabit the world of technology are not quite as adorable as our four legged friends. Whilst not being the worst of the malware crew by far, they still cause your PC problems and make your overall user experience pretty horrible.

The Potentially Unwanted Programs that we're talking about are, generally speaking, tool bars, pop-ups, home pages, and search engines that install themselves on your computer, replacing your existing default ones. For the most part they are not dangerous but they are extremely irritating – and worse, they might make your PC's security more vulnerable to attacks by other types of malware. In order to protect yourself from couponcouponcoupon.club pop-up ads, you need to know how it found its way on to your computer in the first place.


Most Potentially Unwanted Programs come bundled with another software program or download. It really doesn't matter if this is something you've paid good money for, if it's a free upgrade from a trusted and reputable brand, or something of a slightly more dubious nature – PUPs aren't discriminatory and attach themselves to downloads of all shapes and sizes. Furthermore some companies are completely oblivious to the fact that their product is packaged with a PUP that displays couponcouponcoupon.club popups, whilst others don't seem to mind letting a Potentially Unwanted Program associate themselves with their offering.

If all this sounds a little underhand, it's actually the silver lining of the cloud. Because the programmers who create PUPs don't consider their program to be malware (technically speaking, it's not), they will announce the presence of a Potentially Unwanted Program in the End User License Agreement – or T's & C's – that you are asked to read and agree to when you’re downloading something.

And this is where so many of us get caught out. If like the majority of people you dash through the tedious wording of a License Agreement, whilst you might be saving a couple of minutes, you could be missing out on your best chance of preventing something nasty from installing itself on your computer.

And it's not just Potentially Unwanted Programs that are mentioned in EULAs – other more serious forms of malware sometimes get referred to as well. But if you're not reading the small print, you wouldn't know that, would you? It's true that this wording can often be deliberately confusing and the programmer may have pre-checked boxes for you, but just a few minutes of your time could mean the difference between infecting your computer with a PUP – or with malware – and keeping it safe and free from annoying tool bars and the like. After all, reading a few windows of text is better than having to deal with having your web searches constantly redirected, isn't it?

To stop annoying couponcouponcoupon.club pop-up ads and remove related adware from your computer, please follow the steps in the removal guide below.

If you have any questions, please leave a comment down below. Good luck and be safe online!

Written by Michael Kaur, http://deletemalware.blogspot.com



Couponcouponcoupon.club Pop-up Ads Removal Guide:


1. First of all, download anti-malware software and run a full system scan. It will detect and remove this infection from your computer. You may then follow the manual removal instructions below to remove the leftover traces of this malware. Hopefully you won't have to do that.





2. Remove couponcouponcoupon.club pop-up related programs from your computer using the Add/Remove Programs control panel (Windows XP) or Uninstall a program control panel (Windows 7 and Windows 8).

Go to the Start Menu. Select Control PanelAdd/Remove Programs.
If you are using Windows Vista or Windows 7, select Control PanelUninstall a Program.



If you are using Windows 8, simply drag your mouse pointer to the right edge of the screen, select Search from the list and search for "control panel".



Or you can right-click on a bottom left hot corner (formerly known as the Start button) and select Control panel from there.



3. When the Add/Remove Programs or the Uninstall a Program screen is displayed, scroll through the list of currently installed programs and remove the following:
  • LyricsSay-1
  • Safeweb
  • BlockAndSurf
  • HD-Plus 3.5
  • and any other recently installed application


Simply select each application and click Remove. If you are using Windows Vista, Windows 7 or Windows 8, click Uninstall up near the top of that window. When you're done, please close the Control Panel screen.

Remove couponcouponcoupon.club pop-up related extensions from Google Chrome:

1. Click on Chrome menu button. Go to ToolsExtensions.



2. Click on the trashcan icon to remove Safeweb, LyricsSay-1, BlockAndSurf, HD-Plus 3.5 and other extensions that you do not recognize.



If the removal option is grayed out then read how to remove extensions installed by enterprise policy.



Remove couponcouponcoupon.club pop-up related extensions from Mozilla Firefox:

1. Open Mozilla Firefox. Go to ToolsAdd-ons.



2. Select Extensions. Click Remove button to remove Safeweb, LyricsSay-1, BlockAndSurf, HD-Plus 3.5 and other extensions that you do not recognize.



Remove couponcouponcoupon.club pop-up related add-ons from Internet Explorer:

1. Open Internet Explorer. Go to ToolsManage Add-ons. If you have the latest version, simply click on the Settings button.



2. Select Toolbars and Extensions. Click Remove/Disable button to remove the browser add-ons listed above.

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