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Malware Removal Instructions
From network security to phishing and malicious software. Whatever problem you have, we're here to help you solve it!...

by Admin, Mountain View (geolocate), published: Tue 03 Mar 2015 08:09:00 PM CET.

Favicon What is db101.exe and how to remove it?
22 Feb 2015, 7:17 pm

db101.exe - Downloader.Generic14.HTD.


What is db101.exe?


db101.exe is a malicious file that belongs to a Trojan horse. It can download and install adware and other malware on your computer. This malware can be also found listed as db100.exe, db102.exe, db103.exe, db104.exe, db105.exe, db106.exe, db107.exe, etc. It's currently detected by most anti-virus engines as Downloader.Generic14.HTD, Adware/Win32.AdPeak, Gen:Variant.FakeAV.120, Trj/Genetic.gen. What issues can db101.exe create? It can make your computer, or other device, more vulnerable to attack by other types of malware by creating weaknesses in your security. It can slow down your computer's CPU making programs load and run more slowly. What is more, it can cause your Internet connection to slow down too, often causing websites to crash once they are finally open. And last but not least, it can inundate you with pop-up windows that refuse to go away. Usually, this malware creates multiple instances of db101.exe (up to 20 or even more) going up to 500,000 K of memory usage. If you try to shut them down they will coming back, so don't waste your time. Needless to say, it is not essential for Windows and may cause some serious problems. You can also get this error pop-up saying that the Setup was enable to automatically close all applications. The error pop-up shows up roughly once every 5 to 10 minuets. I recommend you to remove db101.exe and related malware from your computer. Run a full system scan with anti-malware software.





File name: db101.exe
Publisher: Unknown
File Location Windows XP: C:\Windows\TEMP\db101.exe
File Location Windows 7/8: C:\Windows\TEMP\db101.exe
Startup file: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run → db101.exe

Here's an example of an error caused by db101.exe malware:





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Favicon Remove AgHelp.dll RunDLL Error Pop-up (Uninstall Guide)
22 Feb 2015, 6:55 pm
AgHelp.dll RunDLL error message pops up when your computer is infected with adware and PUPs like Arcade Giant and Arcade Parlor. Does adware, or advertising supported software, get a bad rap? Is it really that harmful – especially when you consider how many other dangerous types of malicious software there are? The decision is yours, but before you make that decision it's a good idea to be as informed as possible about what adware actually is and what it can do.

What is adware and why it causes RunDLL errors? Adware is a type of software that is designed to display or download adverts on your computer or laptop when you are connected to the Internet. These advertisements are either displayed on your device's screen or within the program itself. However, due to bugs in adware code it can cause various issues and problems on your computer. One of them is a RunDLL error as shown in the image below.


RunDLL
There was a problem starting C:\Users\[UserName]\AppData\Local\ARCADE~1\AgHelp.dll
The specified module could not be found.

It can't find a specific module and DLL file and since it cannot finish what it has started this error will show up every few minutes or so on your computer screen. The only way to stop it is to remove adware and other malware from your computer.

We are all used to seeing advertising in its numerous forms every day, so why does the online version have such a bad reputation? The issue is that adware is not just 'there' in the same way that traditional adverts are, and although not particularly malicious in nature, it can still have some unpleasant side effects and an underhand way of operating.

Sure, it is fair to say that adware isn't anywhere nearly as bad as spyware, ransomware or Trojan Horses, for example, but it can still cause problems for you when you're using your computer.

If you are getting AgHelp.dll error when you turn on your computer it means that your computer is infected with adware or if you already removed it from the system, it could be that the startup information is still present and Windows tries to load the file that doesn't exist. As a result you get an error massage saying that AgHelp.dll module could not be found. It basically means that there are still some registry keys left that point to this adware file.

To resolve AgHelp.dll issue, you can use Autoruns for Windows or open up Windows registry editor, search for AgHelp.dll and delete all entries you find. You can also remove this error message by removing the start-up entry in the Windows Task Scheduler. I recommend using Autoruns. Once the problem is fixed, scan your computer with anti-malware software. Why? Because very often this adware comes bundled with PUPs and even spyware. There might be malware on your computer that you didn't notice yet. If you have any questions, please leave a comment below. Good luck and be safe online!

Written by Michael Kaur, http://deletemalware.blogspot.com


AgHelp.dll RunDLL error removal guide:

1. First of all, download recommended anti-malware software and run a full system scan. It will detect and remove this infection from your computer. You may then follow the manual removal instructions below to remove the leftover traces of this malware. Hopefully you won't have to do that.





2. Download Autoruns for Windows and save it to your Desktop.

3. Launch autoruns.exe program (Vista/Windows 7/8 users right-click and select Run As Administrator).



4. In the top menu, click File > Find... and type the file name AgHelp.dll, then click Find Next. Alternatively, you can scroll through the list and look for any entry related to newnext.me.



5. If found, right-click on the entry and choose delete.

6. Close Autoruns and reboot your computer when done.

7. Scan your computer with anti-malware software.


Associated Files:
  • C:\Documents and Settings\[UserName]\Application data\AgHelp.dll (Windows XP)
  • C:\Users\[UserName]\Appdata\Roaming\ArcadeGiant\AgHelp.dll (Windows 7/8)

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Favicon Remove 1-800 Pop-up Virus Detected, Tech Support Malware
21 Feb 2015, 7:40 pm
We've probably all seen those annoying 1-800 pop-up or pop-under advertisement windows that are marketing something we usually have zero interest in – tech support. But where do they come from all of a sudden, are they dangerous, and how can you make them go away? It's time to take a closer look at adware because it's the main source of those annoying and clearly fake virus warning pop-ups that promote 1-800 tech support scam. Recently, scammers started to use fake warnings that could say Norton, McAfee, Microsoft instead of just Tech support to trick you into thinking that they come from anti-virus programs and than your computer is badly infected.


As you may already know, adware is a computer program that has been created to show us online adverts. And it is an adware infection on your computer that is responsible for those relentless 1-800 pop-ups. Adware, or advertising supported software to give it its full title, is something that the programmers who either create or share files and software for free, use to generate an income from their product.

Why do I often hear adware mentioned in conjunction with spyware?

Spyware and adware are often mentioned in the same breath and this is because a lot of adware programs exhibit some seriously spyware type behavior. Adware comes with a component which monitors your Internet usage and then relays the information gathered back to the programmer. This gives them insight into which websites you have visited and which products or services you looked at when you were on those sites. Using this data they can then choose which adverts you see based on your preferences.

Before you get too alarmed, just because you can see 1-800 pop-up adverts on your screen it doesn't necessarily mean that you are being monitored as not all adware has a tracking component – although much of it does – the problem is, how do you know?

Despite this unpleasant behavior using adware is not actually against the law, unless of course it displays fake virus warnings. But I think we can probably all agree that being spied upon whenever we are connected to the Internet is a real invasion of our online privacy regardless. The other additional problem that this spying activity causes is that the constant monitoring and relaying of data also slows your computer and your Internet connection right down – not great, especially considering you're the victim here!

Getting rid of 1-800 pop-up warnings

You have adware on your machine? Stop this invasion of privacy and kick it to the curb! Here's how:
  • Close anything that's open: web pages, files, programs, inbox etc
  • Go to Windows Control Panel > Add/Remove Programs and see if the adware is listed. If you don't know which program can cause those pop-ups then list them by "Installed On" date. Uninstall recently installed programs that you don't recognize.
  • If it is, click uninstall or remove
  • Reboot your computer and run your security software to ensure no components are remaining
However if you don't see the adware listed in the list of programs you will need to follow these extra steps:
  • Backup your files and registry
  • Put your PC into safety mode by holding down the F8 key while rebooting
  • Run your security software – this should tell you the name of the adware - delete it!
  • Reboot your PC and scan again to make sure you’re completely clean
If you have questions, leave a comment down below. I will be more than happy to help you. Good luck and be safe online!

Written by Michael Kaur, http://deletemalware.blogspot.com


1-800 Pop-up Malware Removal Guide:

1. First of all, download anti-malware software and run a full system scan. It will detect and remove this infection from your computer. You may then follow the manual removal instructions below to remove the leftover traces of this malware. Hopefully you won't have to do that.





2. Remove 1-800 scam pop-up related programs from your computer using the Add/Remove Programs control panel (Windows XP) or Uninstall a program control panel (Windows 7 and Windows 8).

Go to the Start Menu. Select Control PanelAdd/Remove Programs.
If you are using Windows Vista or Windows 7, select Control PanelUninstall a Program.



If you are using Windows 8, simply drag your mouse pointer to the right edge of the screen, select Search from the list and search for "control panel".



Or you can right-click on a bottom left hot corner (formerly known as the Start button) and select Control panel from there.



3. When the Add/Remove Programs or the Uninstall a Program screen is displayed, scroll through the list of currently installed programs and remove the following:
  • Safe Web
  • LyricsSay-1
  • Websteroids
  • BlocckkTheAds
  • HD-Plus 3.5
  • and any other recently installed application


Simply select each application and click Remove. If you are using Windows Vista, Windows 7 or Windows 8, click Uninstall up near the top of that window. When you're done, please close the Control Panel screen.


Remove 1-800 scam pop-ups from Google Chrome:

1. Click on Chrome menu button. Go to ToolsExtensions.



2. Click on the trashcan icon to remove Safe Web, LyricsSay-1, Websteroids, Quiknowledge, HD-Plus 3.5 and other extensions that you do not recognize.



If the removal option is grayed out then read how to remove extensions installed by enterprise policy.




Remove 1-800 scam pop-ups from Google Chrome:

1. Open Mozilla Firefox. Go to ToolsAdd-ons.



2. Select Extensions. Click Remove button to remove Safe Web, LyricsSay-1, Websteroids, Quiknowledge, HD-Plus 3.5 and other extensions that you do not recognize.




Remove 1-800 scam pop-ups from Internet Explorer:

1. Open Internet Explorer. Go to ToolsManage Add-ons. If you have the latest version, simply click on the Settings button.



2. Select Toolbars and Extensions. Click Remove/Disable button to remove the browser add-ons listed above.

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Favicon Remove adultyum.info Popup Virus (Uninstall Guide)
21 Feb 2015, 6:29 pm
Adultyum.info is arguably not the worst online offender – Trojan Horses, spyware, ransomware and viruses can slug it out for that title – but it is still something that you should take care to protect yourself against.

The programmers or companies who design and use adultyum.info, see it as a method of making money. And many adultyum.info pop-ups bring in a very reasonable income, which is why programmers go to a good deal of time and effort to make sure that once you have installed it on your PC (more about how YOU came to install it shortly) that it stays there. They do this by often making it hard to locate on your machine, and by making it tricky to uninstall. And because it can exhibit some annoying, and downright negative, behavior you should not dismiss it as nothing to worry about.


The good news is that defending yourself is generally easy to do – and it doesn't cost any money either. Therefore, why WOULDN'T you protect yourself – and your computer – from it?

Back in the good old browser hijackers days, many of us were far less vulnerable to attack because browser hijacker programmers used to focus their efforts on websites that contained X rated content, illegal subjects, and gambling. But these days, thanks to adware being such big business, it is frequently targeting websites owned by reputable companies. That means that far more of us are now at risk of being hit by a drive-by download – the term used when software is installed on your computer without your knowledge simply because you have been unfortunate enough to have visited an infected website.

When you have adultyum.info browser hijacker on your computer it can cause it to run slowly, crash frequently, drive you nuts thanks to numerous pop-up and pop-under adverts, install a new tool bar, and weaken your PC's security – which means you are now at greater risk of further infection.

I mentioned earlier that you may play a part in being responsible for downloading a browser hijacker, and that is due to the way it is often installed – as a package or bundle with another file or program. Therefore you need to exercise caution whenever you're online, especially when you're downloading something. Here are some things to bear in mind:
  • Be careful and use your better judgment when downloading files and software - read the End User License Agreement carefully and check or uncheck boxes that state an added extra is included in the download
  • Check your computer's configuration settings and ensure programs are not able to automatically install themselves when you're connected to the Internet
  • Similarly, you don't want your inbox settings to be configured so that attachments in emails can auto open and install
  • Don't click on links in instant messenger apps if you don't know the sender
  • Ensure your PC has all the latest security patches installed...
  • And that the programs installed on your PC are the latest versions
So, how do you stay adultyum.info free? The most important thing is to read License Agreements carefully when downloading files and software and you'll usually find that you have a choice whether to install it or not! If your web browser is already hijacked then please follow the steps in the removal guide below. To make those annoying adultyum.info pop-ups stop you need to remove malicious files that display them. Simple resetting or re-installing your web browser won't help you this time.

If you have any questions, please leave a comment down below. Good luck and be safe online!

Written by Michael Kaur, http://deletemalware.blogspot.com



Adultyum.info Popup Virus Removal Guide:


1. First of all, download anti-malware software and run a full system scan. It will detect and remove this infection from your computer. You may then follow the manual removal instructions below to remove the leftover traces of this malware. Hopefully you won't have to do that.





2. Remove adultyum.info related programs from your computer using the Add/Remove Programs control panel (Windows XP) or Uninstall a program control panel (Windows 7 and Windows 8).

Go to the Start Menu. Select Control PanelAdd/Remove Programs.
If you are using Windows Vista or Windows 7, select Control PanelUninstall a Program.



If you are using Windows 8, simply drag your mouse pointer to the right edge of the screen, select Search from the list and search for "control panel".



Or you can right-click on a bottom left hot corner (formerly known as the Start button) and select Control panel from there.



3. When the Add/Remove Programs or the Uninstall a Program screen is displayed, scroll through the list of currently installed programs and remove the following:
  • Funshopper
  • GoSave
  • deals4me
  • SaveNewaAppz
  • and any other recently installed application


Simply select each application and click Remove. If you are using Windows Vista, Windows 7 or Windows 8, click Uninstall up near the top of that window. When you're done, please close the Control Panel screen.

Remove adultyum.info from Google Chrome:

1. Click on Chrome menu button and select Settings. Scroll down the page and click Show advanced settings.


2. Find the Reset browser settings section and click Reset browser settings button.


3. In the dialog that appears, click Reset. Close Chrome.


Remove adultyum.info from Mozilla Firefox:

1. Open Mozilla Firefox. In the URL address bar, type about:config and hit Enter.



Click I'll be careful, I promise! to continue.



In the search filter at the top, type: adult



Now, you should see all the preferences that were changed by adultyum.info. Right-click on the preference and select Reset to restore default value. Reset all found preferences and close your web browser.

2. If adultyum.info still shows up, try resetting Firefox.


Remove adultyum.info from Internet Explorer:

1. Open Windows Registry Editor.

Navigate to Computer\HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main and delete Start Page key on the right as shown in the image below.



2. Navigate to Computer\HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run and delete randomly named key (example: xihgtf) on the right.

3 . Then, go to ToolsInternet Options and select Advanced tab. Click Reset button.

Important! Select the Delete personal settings check box before confirming reset.

That's it! To learn more, please read how to reset Internet Explorer.

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Favicon 888-202-3705 'Important Security Message' Tech Support Scam
20 Feb 2015, 9:01 pm
888-202-3705 phone number usually appears on misleading web pages that want to scare you into thinking that your computer is infected with various malware and then make you call for tech support. Recently, scammers added a recorded message as well which basically says the same thing as written on a fake web page. It usually says: Important Security Message - Please call the number provided as soon as possible. You will be guided for the removal of any adware / spyware or virus that is found on your computer. Don't call 888-202-3705 because it's being used by scammers who will definitely try to sell you bogus malware removal tools that will 'fix' your computer and remove viruses that do not even exist. However, if you keep getting them then your computer is probably infected with adware or potentially unwanted programs like Mindspark (detected as PUP.Optional.Mindspark.A). These programs usually work on both PCs and Macs, so you can get pop-up warnings on both machines and on all web browsers.


Fraudulent tech support sites promote bogus malware and system scanners. What is more, scammers may install spyware on your computer and a remote control program allowing full access to your computer. Needles to say, you should be very careful and check every phone number or website claiming that your computer is infected or has other serious problems. Very often a simple Google search reveals the truth and unmasks scammers.

If your computer is infected with adware or PUPs that display fake virus warning or 1-888-202-3705 tech support scams then you should run a full system scan with recommend anti-malware software. Generally, adware and PUPs arent usually malicious, but watch out because they might well leave you open to attacks from something far nastier. That aside, they're also a pain in the behind! When you're downloading something, read the End User License Agreement carefully and check or uncheck boxes relating to bundled software and you'll be far more likely to remain clear of similar threats!

If you have questions, leave a comment down below. I will be more than happy to help you. Good luck and be safe online!

Written by Michael Kaur, http://deletemalware.blogspot.com


888-202-3705 Tech Support Scam Removal Guide:

1. First of all, download anti-malware software and run a full system scan. It will detect and remove this infection from your computer. You may then follow the manual removal instructions below to remove the leftover traces of this malware. Hopefully you won't have to do that.





2. Remove 888-202-3705 scam pop-up related programs from your computer using the Add/Remove Programs control panel (Windows XP) or Uninstall a program control panel (Windows 7 and Windows 8).

Go to the Start Menu. Select Control PanelAdd/Remove Programs.
If you are using Windows Vista or Windows 7, select Control PanelUninstall a Program.



If you are using Windows 8, simply drag your mouse pointer to the right edge of the screen, select Search from the list and search for "control panel".



Or you can right-click on a bottom left hot corner (formerly known as the Start button) and select Control panel from there.



3. When the Add/Remove Programs or the Uninstall a Program screen is displayed, scroll through the list of currently installed programs and remove the following:
  • Mindspark
  • LyricsSay-1
  • Websteroids
  • BlocckkTheAds
  • HD-Plus 3.5
  • and any other recently installed application


Simply select each application and click Remove. If you are using Windows Vista, Windows 7 or Windows 8, click Uninstall up near the top of that window. When you're done, please close the Control Panel screen.


Remove 888-202-3705 scam pop-ups from Google Chrome:

1. Click on Chrome menu button. Go to ToolsExtensions.



2. Click on the trashcan icon to remove Mindspark, LyricsSay-1, Websteroids, Quiknowledge, HD-Plus 3.5 and other extensions that you do not recognize.



If the removal option is grayed out then read how to remove extensions installed by enterprise policy.




Remove 888-202-3705 scam pop-ups from Google Chrome:

1. Open Mozilla Firefox. Go to ToolsAdd-ons.



2. Select Extensions. Click Remove button to remove Mindspark, LyricsSay-1, Websteroids, Quiknowledge, HD-Plus 3.5 and other extensions that you do not recognize.




Remove 888-202-3705 scam pop-ups from Internet Explorer:

1. Open Internet Explorer. Go to ToolsManage Add-ons. If you have the latest version, simply click on the Settings button.



2. Select Toolbars and Extensions. Click Remove/Disable button to remove the browser add-ons listed above.

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