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Malware Removal Instructions
From network security to phishing and malicious software. Whatever problem you have, we're here to help you solve it!...

by Admin, Mountain View (geolocate), published: Fri 24 Oct 2014 09:58:00 PM CEST.

Favicon Remove Bluegrate virus (Uninstall Guide)
11 Oct 2014, 10:07 pm
Bluegrate is a browser hijacker and adware that will redirect you to dodgy websites and display pop-ups on your computer. You might not have been hugely worried about pop up adverts – or adware - but if you've recently started hearing the word 'spyware' being thrown about in the same sentence, chances are you're feeling a little more concern over online advertising. But are spyware and adware really that closely connected or is this just scaremongering? Well, while Bluegrate browser hijacker/adware is not normally as dangerous as spyware is, both programs can cause both you and your computer plenty of problems.

Adware is something that ends up being installed on your PC due to you having downloaded it. Yes, you read that correctly. That's because adware is more often than not bundled with another piece of software. It could be something free, but increasingly adware is coming packaged with paid for programs too. Most adware is bundled with shareware and freeware though so if you download TV programs, music and games there is a chance that you're downloading adware in conjunction with them. Have you spotted the connection: you download a program and then pop up, pop under and banner adverts suddenly start appearing? If you are being constantly redirected to Bluegrate then your computer is almost certainly infected by one of these infections:Win32/AdWare.iBryte.BJ, Win32/InstallCore.BY, Win32/Toolbar.Montiera.I, Win32/BrowseFox.I, Win32/InstallCore.AZ, Win32/ClientConnect.A. It could be just one of these or it could also be a combination for example of iBryte and ClientConnect adware.

Why do people create Bluegrate adware?

It may not come as a huge surprise but software developers are the ones responsible for creating adware and browser hijackers like Bluegrate. That's because they've developed a program or some software that they're giving away for free or for next to nothing. They're not doing this out of the goodness of their hearts and it stands to reason they want to recoup their costs - or hopefully even turn a profit. They attempt to achieve this by creating adware and then bundling it with their original program.

How will I know if I have Bluegrate on my PC?

There actually shouldn't really be any mistaking the fact that you have Bluegrate on your computer other Internet-enabled device. After all, those garish ads and browser redirects are pretty hard to miss. Not convinced you've been infected with adware or whether this is just normal Internet advertising that you're seeing on your screen? Try using one of the many reputable software programs that identify and uninstall it.

The connection between adware and spyware

So let's get down to the crux of the matter. Is there a link between adware and spyware? Well, the truth is that adware is usually disregarded as being an irritant, but a harmless irritant at that. And most of us know how dangerous it can be having spyware installed on our devices. Spyware is definitely a threat to your online security, make no mistake about it, however, you should not be so quick to dismiss adware as a mere nuisance. Increasingly adware is not only bundled with its parent program but spyware is being thrown into the mix too. After all, this is how software developers know how to customize the adverts that are displayed on your screen. Bluegrate does exactly the same thing, it tracks your web browsing activity and then redirects you to certain websites or displays ads.

Tailor-made adverts. Helpful? Maybe. But when you consider that no one really knows what's in the bundle and that spyware logs your key strokes, adware suddenly becomes slightly more sinister, doesn't it?

To remove this virus from your computer, please follow the steps in the removal guide below. If you have any questions, please leave a comment down below. Good luck and be safe online!

Written by Michael Kaur, http://deletemalware.blogspot.com


Bluegrate Removal Guide:


1. First of all, download anti-malware software and run a full system scan. It will detect and remove this infection from your computer. You may then follow the manual removal instructions below to remove the leftover traces of this malware. Hopefully you won't have to do that.





2. Remove Bluegrate related programs from your computer using the Add/Remove Programs control panel (Windows XP) or Uninstall a program control panel (Windows 7 and Windows 8).

Go to the Start Menu. Select Control PanelAdd/Remove Programs.
If you are using Windows Vista or Windows 7, select Control PanelUninstall a Program.



If you are using Windows 8, simply drag your mouse pointer to the right edge of the screen, select Search from the list and search for "control panel".



Or you can right-click on a bottom left hot corner (formerly known as the Start button) and select Control panel from there.



3. When the Add/Remove Programs or the Uninstall a Program screen is displayed, scroll through the list of currently installed programs and remove the following:
  • iBryte
  • BrowseFox
  • ClientConnect
  • and any other recently installed application


Simply select each application and click Remove. If you are using Windows Vista, Windows 7 or Windows 8, click Uninstall up near the top of that window. When you're done, please close the Control Panel screen.

Remove Bluegrate related extensions from Google Chrome:

1. Click on Chrome menu button. Go to ToolsExtensions.



2. Click on the trashcan icon to remove BrowseFox, ClientConnect, MediaPlayerV1, HD-Plus 3.5 and other extensions that you do not recognize.

If the removal option is grayed out then read how to remove extensions installed by enterprise policy.




Remove Bluegrate related extensions from Mozilla Firefox:

1. Open Mozilla Firefox. Go to ToolsAdd-ons.



2. Select Extensions. Click Remove button to remove BrowseFox, ClientConnect, MediaPlayerV1, HD-Plus 3.5 and other extensions that you do not recognize.

Remove Bluegrate related add-ons from Internet Explorer:

1. Open Internet Explorer. Go to ToolsManage Add-ons. If you have the latest version, simply click on the Settings button.



2. Select Toolbars and Extensions. Click Remove/Disable button to remove the browser add-ons listed above.

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Favicon Remove OSX/VSearch-A Adware (Uninstall Guide)
7 Oct 2014, 9:10 pm
OSX/VSearch-A, OSX/VSearch-B, OSX/VSearch-C, OSX/VSearch-D are different variants of the same adware program. Adware, or Advertising-Supported Software to give it its full title, is the name given to software programs that display adverts on your Mac screen. The purpose of adware is to generate income for the person who developed it. And while adware might be a decent source of revenue for its creator, unfortunately for you and me it more often than not tends to be annoying or distracting. Usually, this adware turns certain words into hyperlinks or displays pop-up ads. Both variants are annoying enough not to mention that very often those ads promote dodgy programs and services.


How does OSX/VSearch-A work?

OSX/VSearch-A has two main modes of operation. The adverts will either take the guise of a screen which will present itself to you when you are installing it or they will be in the interface of your software. The actual adverts themselves may display as either pop-up windows, a main banner advert or as side boxes at the sides of your screen.

So, is it more than just a nuisance and should you be concerned about it? Well a lot of people have an issue with adware due to its ability to monitor which websites you are looking at. This is so that the programmer can then customize the type of advertising they are showing you based on the sites you most often visit. Obviously this form of targeted advertising is more likely to interest you and therefore raise the likelihood that you will click on it, and hopefully purchase whatever it is the ad is marketing. This is why you will find if you have been looking at, let's say, a new fitted kitchen you will start noticing more adverts that are showing you similar products.

Who are the creators of this adware?

It is mainly created by software developers. They use it to try and recover any costs that were incurred while they were developing a genuine piece of software. The OSX/VSearch-A adware will be bundled with that program, which allows it to be easily distributed. They also do this so that they can offer the legit program for a very low price, or even for free. Because of this, some people accept that adware is a 'necessary evil' because it enables them to download programs they do find useful for little or no cost. However, sometimes this adware comes bundled with other programs and as a result most users don't even realize that they are also installing adware alongside with the program they wanted to install in the first place. Because of such unethical software distribution methods OSX/VSearch-A has been detected as malware (com.vsearch.agent.plist, VSearchAgent.app).

Having said that, adware is increasingly being used by large companies who wish to take advantage of the fact that these days traditional advertising is no longer as effective as it once was. How many of us pick up a printed magazine these days? More and more of us are finding our information and entertainment online.

Is OSX/VSearch-A malicious software?

This really depends which side of the fence you sit on: someone who doesn't mind it and puts up with it so that they can download freebies, or someone who finds its penchant for watching our browsing habits intrusive. These people argue that as adware has been installed without making it expressly clear to the user, then it is spyware.

How do I stop this adware invading my Mac?

The bottom line is: install a reputable anti-virus program. Once it's downloaded, make sure you run it regularly and keep it up-to-date. Also, don't download and install programs from websites you don't know or trust. To remove OSX/VSearch-A and other malware from your Mac, please follow the steps in the removal guide below. If you have any questions please don't hesitate to ask. Please leave a comment down below. Good luck and be safe online!

Written by Michael Kaur, http://deletemalware.blogspot.com


OSX/VSearch-A Removal Guide:


1. First of all, download anti-malware software and run a full system scan. It will detect and remove adware and other potentially unwanted files from your Mac. You may then follow the manual removal instructions below to remove the leftover traces of this adware. Hopefully you won't have to do that.





2. Open the terminal window on your Mac. If you don't know how to open it, please watch this short video.

3. Copy/paste the contents below into Terminal:

#!/bin/bash
#This will remove the V­Search virus pieces. It does require a restart of the system.
sudo rm ­rf /Library/Application\ Support/VSearch
sudo rm ­rf /Library/LaunchAgents/com.vsearch.agent.plist
sudo rm ­rf /Library/LaunchDaemons/com.vsearch.daemon.plist
sudo rm ­rf /Library/LaunchDaemons/com.vsearch.helper.plist
sudo rm ­rf /Library/LaunchDaemons/Jack.plist
sudo rm ­rf /Library/PrivilegedHelperTools/Jack
sudo rm ­rf /System/Library/Frameworks/VSearch.framework
exit

4. Reset your web browser and that's about it! OSX/VSearch-A should be gone.

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Favicon Remove Rocket Tab Browser Hijacker (Uninstall Guide)
6 Oct 2014, 8:38 pm
First of all, what is Rocket Tab? Secondly, how do you know if you have it downloaded on your computer? Rocket Tab or RocketTab is a potentially unwanted program that hijacks web browsers and displays ads. Potentially Unwanted Programs, or PUPs as they're usually abbreviated to, are computer software programs that mistakenly get downloaded onto your PC or laptop. Stop right there – how do you 'mistakenly' download something I hear you asking? Surely you've got to be pretty dumb to download malware by mistake? Well, no actually because when you take a step back and look at the bigger picture, every single time you download something you may also be downloading something that has been bundled with it.

RocketTab End User License Agreements
No prizes for guessing that from the name a Potentially Unwanted Program is, chances are, something you don't really want on your computer. But what actually are PUPs and how do they manifest themselves on your device? In case of the Rocket Tab infection you'll know that it is most commonly found in the guise of a new tool bar and a browser hijacker that redirects users to rocket-find.com. But unlike the tool bar you have in your browser at the moment that does exactly what you ask it to and takes you to the websites that you search for, a Potentially Unwanted Tool Bar will redirect your searches to websites that the developer wants you to visit. It will also significantly slow down your web browser. Sometimes, it may give you error messages like 502 whenever you type search terms in the address bar or Windows cannot find C:\ Program Files (x86)\RocketTab\Client.exe.

Client.exe error message shows up every time Windows starts
Although this can have you tearing your hair out in frustration, to be honest, for the most part, Rocket Tab is not usually malicious. A software developer doesn't create such type of programs to steal your data and they don't log your keystrokes like spyware does. They don't even show you adverts as is adware's want. However they're not quite as innocent as they seem. It does however insert ads just above the search results. Ads are usually labeled "Ads by RocketTab".

I don't know about you but I'm guessing that, like me, you're perfectly okay with your current search options and your existing tool bar does the job you expect it to. The likelihood of this new tool bar being any better or having amazing functions that your existing one doesn't is slim.

What is more, multiple anti-virus scanners have detected possible malware in BrowserSafeguard with RocketTab. PUA.Downloader, Trojan[:HEUR]/Win32.AGeneric, MSIL/Adware.iBryte.G, PUP.Optional.iBryte, Generic PUP.y just to name a few. It's typically distributed through a pay-per-install bundle and as a matter a fact is rather common program in the U.S. with the rank of Rank #3,138. In other words, it's being distributed quite heavily and targets mostly users form the United States.

How is Rocket Tab installed on my computer?

As touched upon above, normally Rocket Tab comes bundled with other programs. This usually happens in one of two ways: either an established company is giving a leg up to a start up by letting them bundle their program with their own, or, the new kid on the block is surreptitiously bundling their program with a more reputable one.

However, all that you and I care about is the fact that we now have this PUP and browser hijacker installed on our computer.

How do I defend myself against Rocket Tab?

It all comes down to being careful when installing software. Tempting though it is, you need to stop rushing through License Agreements when you're downloading something. This is because a lot of the time PUPs and browser hijackers developers do make reference to their program in the License Agreement. After all, they do not see their program as "unwanted' or even 'potentially unwanted'. To them it's a legit piece of software.

Watch out though as the wording is often ambiguous and sometimes check boxes are pre-checked (and vice versa) to try and sneak the Rocket Tab past you.

If you have any questions, please leave a comment down below. Good luck and be safe online!

Written by Michael Kaur, http://deletemalware.blogspot.com


Rocket Tab Removal Guide:


1. First of all, download recommended anti-malware software and run a full system scan. It will detect and remove this infection from your computer. You may then follow the manual removal instructions below to remove the leftover traces of this infection. Hopefully you won't have to do that.





2. Remove Rocket Tab related programs from your computer using the Add/Remove Programs control panel (Windows XP) or Uninstall a program control panel (Windows 7 and Windows 8).

Go to the Start Menu. Select Control PanelAdd/Remove Programs.
If you are using Windows Vista or Windows 7, select Control PanelUninstall a Program.



If you are using Windows 8, simply drag your mouse pointer to the right edge of the screen, select Search from the list and search for "control panel".



Or you can right-click on a bottom left hot corner (formerly known as the Start button) and select Control panel from there.



3. When the Add/Remove Programs or the Uninstall a Program screen is displayed, scroll through the list of currently installed programs and remove the following:
  • Rocket Tab
  • BrowserSafeguard


If you are using Windows Vista, Windows 7 or Windows 8, click Uninstall up near the top of that window. When you're done, please close the Control Panel screen.


Remove Rocket Tab from Google Chrome:

1. Click on Chrome menu button. Then select Settings. Scroll down the page and click Show advanced settings.


2. Find the Reset browser settings section and click Reset browser settings button.


3. In the dialog that appears, click Reset. Close Chrome.


Remove Rocket Tab from Mozilla Firefox:

1. Open Mozilla Firefox. In the URL address bar, type about:config and hit Enter.



Click I'll be careful, I promise! to continue.



In the search filter at the top, type: RocketTab

Now, you should see all the preferences that were changed by Rocket Tab. Right-click on the preference and select Reset to restore default value. Reset all found preferences!

2. Click the Firefox menu button in the upper-right corner of the browser.

3. Then select Help from the menu.

4. Select Troubleshooting Information.

5. Click the Reset Firefox button at the upper-right corner of the Troubleshooting Information page.



6. Click the Reset Firefox button again to confirm the reset.



7. Firefox will restart. Click Finish and you're done.


Remove Rocket Tab from Internet Explorer:

1. Open Internet Explorer. Go to ToolsManage Add-ons.



2. Select Search Providers. First of all, choose Live Search search engine and make it your default web search provider (Set as default).

3. Select Rocket Tab and click Remove to remove it. Close the window.

6. Finally, go to ToolsInternet Options and restore your home page to default. That's it!

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Favicon Remove ExstraSavings Ads (Virus Removal Guide)
5 Oct 2014, 7:32 pm
ExstraSavings is a potentially unwanted web browser extension that may display ads on your computer. It usually comes bundled with adware called ExstraSavings and some other malware. So, basically, it's an adware program that installs malicious browser extensions on your computer. But what actually is adware? What can it do to the computer or other device that it's installed on? How did it get there in the first place? How you prevent it from being installed in the future? And, of course, how do you delete Exstra Savings? So many questions! Keep on reading to find the answers.


What exactly is ExstraSavings? It's Advertising Supported Software, normally abbreviated to adware, is computer software that displays adverts when you're connected to the Internet. Okay, so far, so not scary you're thinking but online advertising is not just a way for companies to market their products or services to us over the Internet, adware can actually have a detrimental effect on your user experience. And that's not all, because adware can cause you real problems too.

What can this adware do?
  • It has the ability to change your browser and tool bar, and your default home page and search engine. This is so that it can redirect any searches you make on the web to websites that the developer of the adware has a vested interest in you visiting. This can be anything from a site offering cheap flights to sites that are illegal or of an adult nature. Because this adware is not exactly the same for everyone, some users will get only "Ads by ExstraSavings" while others will get ads plus a bunch of annoying and obviously dangerous web browser modifications.
  • ExstraSavings adware finds its way onto your PC because, in the majority of cases, it is packaged with another program that you have downloaded. However, spyware might also be thrown in too. This adware itself contains a component which monitors your Internet usage so that it can customize the adverts it sends you. This is something which tracks and records every web search and visited website. This data will then be sent back to the scammers, or sold on to a third party. And of course, this data is not going to contain emails you've written, documents you've typed, credit card details you've entered in order to purchase something online, and of course your passwords and log in details. But despite that it's still threat.
  • And if this wasn't bad enough, you will normally also find that, even if you only have this adware on your machine, the additional component that it installed will slow your computer's operating speeds and Internet connection down. This is because the component is working away in the background sending the data that it has captured back to the developer. The component might also be interacting negatively with other programs you have installed, which can also slow you down as well as cause potential security issues. Not to mention that your web browser will probably crash once in a while. After all browser extensions that are installed by this adware do not come from the official extensions store.
How do I protect myself from ExstraSavings? The first line of defense is to install anti-malware and a firewall on your computer. Also be careful when downloading programs and make sure you trust the website or publisher. Installing pop-up blockers can help too but they will be fighting against the outcome of this adware. So, instead of block pop-ups, remove the adware and any associated malware from your computer.

I know that this adware might be tricky to delete: You'll need to run an anti-malware not just once but two or three times to be sure they've caught it. If you reboot and the adware is still there, get professional help either online, from your device's manufacturer or at a local computer store. But first, please follow the steps in the removal guide below. If you have any questions, please leave a comment down below. Good luck and be safe online!

Written by Michael Kaur, http://deletemalware.blogspot.com


"Ads by ExstraSavings" Removal Guide:


1. First of all, download anti-malware software and run a full system scan. It will detect and remove this infection from your computer. You may then follow the manual removal instructions below to remove the leftover traces of this malware. Hopefully you won't have to do that.





2. Remove ExstraSavings related programs from your computer using the Add/Remove Programs control panel (Windows XP) or Uninstall a program control panel (Windows 7 and Windows 8).

Go to the Start Menu. Select Control PanelAdd/Remove Programs.
If you are using Windows Vista or Windows 7, select Control PanelUninstall a Program.



If you are using Windows 8, simply drag your mouse pointer to the right edge of the screen, select Search from the list and search for "control panel".



Or you can right-click on a bottom left hot corner (formerly known as the Start button) and select Control panel from there.



3. When the Add/Remove Programs or the Uninstall a Program screen is displayed, scroll through the list of currently installed programs and remove the following:
  • ExstraSavings
  • and any other recently installed application


Simply select each application and click Remove. If you are using Windows Vista, Windows 7 or Windows 8, click Uninstall up near the top of that window. When you're done, please close the Control Panel screen.

Remove ExstraSavings related extensions from Google Chrome:

1. Click on Chrome menu button. Go to ToolsExtensions.



2. Click on the trashcan icon to remove ExstraSavings, MediaPlayerV1, HD-Plus 3.5 and other extensions that you do not recognize.

If the removal option is grayed out then read how to remove extensions installed by enterprise policy.




Remove ExstraSavings related extensions from Mozilla Firefox:

1. Open Mozilla Firefox. Go to ToolsAdd-ons.



2. Select Extensions. Click Remove button to remove ExstraSavings, MediaPlayerV1, HD-Plus 3.5 and other extensions that you do not recognize.

Remove ExstraSavings related add-ons from Internet Explorer:

1. Open Internet Explorer. Go to ToolsManage Add-ons. If you have the latest version, simply click on the Settings button.



2. Select Toolbars and Extensions. Click Remove/Disable button to remove the browser add-ons listed above.

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Favicon What is BManager.exe and how to remove it?
2 Oct 2014, 9:26 pm

BManager.exe - by InvisibleBrowser.


What is BManager.exe?


BManager.exe is a part of adware called InvisibleBrowser. It's not a virus (see scan results) but it can cause havoc, slow down your computer and display ads. Even though, it's usually detected as not-a-virus:AdWare.Win32.InvisibleBrowser.b, AdWare.InvisibleBrowser you can see that other anti-virus engines have detected other malware in BManager.exe. For example, Avast detects it as Win32:Dropper-gen [Drp] which means this antivirus programs thinks it has characteristics similar to those of Trojan droppers. F-Secure, GData and other well known anti-virus say it's a Trojan.Generic.11732978 and for McAfee it behaves more lime Win32.PWSBanker.cc rather than adware. This probably isn't the case but BManager.exe indeed collects your browsing data and that's probably the reason why some ant-virus programs classify it as more serious threat that it actually is. However, it's still a threat. Once installed, this adware installs a few additional components that display ads on your computer. It may install malicious browser extensions as well. It doesn't have any valid digital signatures and pretty much any other information that could help users to easily identify and remove it from the system. It can be removed manually but it would be better to use an anti-malware program because if it's installed on your computer then there might be other potentially harmful software installed as well.







File name: BManager.exe
Publisher: InvisibleBrowser
File Location Windows XP: C:\Program Files\Browser Features\
File Location Windows 7: C:\Program Files (x86)\Browser Features\
Startup file: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run → BManager.exe

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